Lerato Monoa
Technical Advisor & Controller at Imperial Dedicated Contracts- Claim this Profile
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Bio
Experience
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Technical Advisor & Controller
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Absa Group
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South Africa
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Financial Services
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700 & Above Employee
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Fleet Administrator
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Oct 2016 - Present
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Truck Transportation
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1 - 100 Employee
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Technical Advisor & Controller
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Mar 2014 - Present
#Manage repairs and maintenance of the company's fleet of vehicles whilst providing technical support and advise to other department in the company on the best practices in preventative maintenance . #Control costs from a maintenance spend , this will include but not limited to; tyres, body work & mechanical repairs. #Manage repairs and maintenance of the company's fleet of vehicles whilst providing technical support and advise to other department in the company on the best practices in preventative maintenance . #Control costs from a maintenance spend , this will include but not limited to; tyres, body work & mechanical repairs.
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Man Centurion( Centurion Truck and Bus)
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Centurion
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Service Advisor
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Jul 2013 - Nov 2013
#Provide effective customer contact regarding all aspects of repairs undertaken or to be undertaken on their vehicle. #Provide the workshop with an accurate description and diagnosis of the repairs required. #Recording the pre-booking of vehicles into the workshop. #Ensuring prior authorisation of repairs / servicing is obtained, with customers signature on the job card. #Completion of all administrative tasks related to the position. #Provide effective customer contact regarding all aspects of repairs undertaken or to be undertaken on their vehicle. #Provide the workshop with an accurate description and diagnosis of the repairs required. #Recording the pre-booking of vehicles into the workshop. #Ensuring prior authorisation of repairs / servicing is obtained, with customers signature on the job card. #Completion of all administrative tasks related to the position.
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Maintenance Controller
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Apr 2013 - Jun 2013
#Receiving quotes via various channels from dealership &clients. #Performing cost breakdown calculation on quotes. #Ensuring correct & accurate labour charges as per parts replaced or repaired. #Authorising quotes. #Receiving quotes via various channels from dealership &clients. #Performing cost breakdown calculation on quotes. #Ensuring correct & accurate labour charges as per parts replaced or repaired. #Authorising quotes.
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Call CentreTeam Leader
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May 2011 - Oct 2012
#Lead team and achieve targets set as per the agreed quarterly performance contracts.#Facilitates co-operation amongst direct reports so that effective customer service is provided.#Identify any risk related matters and mitigate it#Coaches staff by providing timely and clear feedback on work performance in a way that maintain employees self-esteem and provide constructive suggestions to improve/enhance performance.
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Fleet Technical Management
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Jul 2006 - May 2011
#Ensure that inbound calls are received within set targets#Work in conjunction & maintain relationships with merchants, fitment outlets, vehicle importers , service channels & their representatives.#Create pre-authorisations for repairs & services on both internal & external clients#Ensure quality of repairs and turnaround time at merchants.#Handle all fleet accident related processes by, obtaining quotations from three different panel beaters, compare prices, then assign a reasonable panel beater to carry out the repairs. Show less
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Education
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Open Learning Group
Higher Certificate in Logistics Management, Logistics, Materials, and Supply Chain Management -
Tshwane west college of engineering
Diploma Motor & Diesel mechanic, Diesel Mechanics Technology/Technician -
Holy Trinity High School