Lerato Masemola

Operations Director at LiquidChefs SA
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Contact Information
us****@****om
(386) 825-5501
Location
Johannesburg Metropolitan Area, ZA

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Experience

    • Entertainment Providers
    • 1 - 100 Employee
    • Operations Director
      • Sep 2017 - Present

      Running of all day to day requirements - Sales, Ops, HR and sometimes finance.Sit in all Management account meetings.Work to meet tight deadlines and achieve KPI’s set.Analyse sales and operations data and compiled daily and monthly reportsCreate and execute presentations detailing sales forecasts and results. Manage own monthly sales targets, Responsible to ensuring all targets are met. Ensure all events are executed at a premium level. Manage on boarding for new staff and team meeting and coached and mentored junior staff members.Deal with clients from planning stage to execution.Managing all and executing all client project from a mobile bar perspective. Manage logistics for all projects, higher vehicles, plan routes and manage setup times for events.Motivate the financial viability of developing warehouse staff to take on more responsibility and help grow them. Managed day to day operations, procurement, bar maintenance, training, liquor license applications and safety files.Manage receiving and dispatching plans. Ensure all administration processes were adhered to correctlyNegotiate large deals with stakeholders and clients.

    • Entertainment Providers
    • 1 - 100 Employee
    • Operations Manager
      • 2012 - 2017

      Oversee and train staff of +-10 - 15 people.Analysed sales and operations data and compiled daily and monthly reportsCreated and executed presentations detailing sales forecasts and results.Manag on boarding for new staff and team meetings and coached and mentored junior staff members.Manage and respond to all incoming mails/enquiries from company website. Managing all and executing all client project from a mobile bar perspective. Checked delivery requirements, shortfalls and ensuring clients gets all beverages they have requested.Project Management.Manage day to day operations from procurement, bar maintenance, training, liquor license applications and safety files.Manage receiving and dispatching plans.

    • United States
    • Retail Office Equipment
    • 1 - 100 Employee
    • Sales and Events Coordinator
      • Sep 2012 - Jan 2014

      Ensure high levels of customer satisfaction through excellent sales serviceAscertain customers’ needs and wantsWebsite Enquiries management.EventsSupplier management. Ensure high levels of customer satisfaction through excellent sales serviceAscertain customers’ needs and wantsWebsite Enquiries management.EventsSupplier management.

    • United States
    • Leasing Non-residential Real Estate
    • 100 - 200 Employee
    • Customer Service Representative
      • Apr 2008 - Dec 2010

Education

  • Varsity College
    Journalism, Journalism
    2004 - 2006

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