LeQuenta Marshall
Associate at Nagase America- Claim this Profile
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Bio
JP Masson
I have worked with LeQuenta for more than 5 years as I was managing the sales and marketing team at Nagase America. In her operational role, she was always reliable and thorough in her management of complex and challenging situations, be it with import/export for suppliers in Japan or the US, or with the customer-facing aspect of the job. My team could not have successfully conducted its responsibilities without counterparts like LeQuenta on the operations side. She is consistently willing to help and go the extra mile for you. She takes ownership of her role and demonstrates professionalism with customers and suppliers—that will always benefit any team or organization she joins.
Brendon Bohnert
I worked closely with LeQuenta since joining Nagase in 2015, her in a variety of roles with our Operations and Customer Service Department and myself in Sales. LeQuenta handled any task thrown her way, whether it was dealing with an urgent customer order or managing complex international supply chain issues. She functions well in a team structure and is proactive.
JP Masson
I have worked with LeQuenta for more than 5 years as I was managing the sales and marketing team at Nagase America. In her operational role, she was always reliable and thorough in her management of complex and challenging situations, be it with import/export for suppliers in Japan or the US, or with the customer-facing aspect of the job. My team could not have successfully conducted its responsibilities without counterparts like LeQuenta on the operations side. She is consistently willing to help and go the extra mile for you. She takes ownership of her role and demonstrates professionalism with customers and suppliers—that will always benefit any team or organization she joins.
Brendon Bohnert
I worked closely with LeQuenta since joining Nagase in 2015, her in a variety of roles with our Operations and Customer Service Department and myself in Sales. LeQuenta handled any task thrown her way, whether it was dealing with an urgent customer order or managing complex international supply chain issues. She functions well in a team structure and is proactive.
JP Masson
I have worked with LeQuenta for more than 5 years as I was managing the sales and marketing team at Nagase America. In her operational role, she was always reliable and thorough in her management of complex and challenging situations, be it with import/export for suppliers in Japan or the US, or with the customer-facing aspect of the job. My team could not have successfully conducted its responsibilities without counterparts like LeQuenta on the operations side. She is consistently willing to help and go the extra mile for you. She takes ownership of her role and demonstrates professionalism with customers and suppliers—that will always benefit any team or organization she joins.
Brendon Bohnert
I worked closely with LeQuenta since joining Nagase in 2015, her in a variety of roles with our Operations and Customer Service Department and myself in Sales. LeQuenta handled any task thrown her way, whether it was dealing with an urgent customer order or managing complex international supply chain issues. She functions well in a team structure and is proactive.
JP Masson
I have worked with LeQuenta for more than 5 years as I was managing the sales and marketing team at Nagase America. In her operational role, she was always reliable and thorough in her management of complex and challenging situations, be it with import/export for suppliers in Japan or the US, or with the customer-facing aspect of the job. My team could not have successfully conducted its responsibilities without counterparts like LeQuenta on the operations side. She is consistently willing to help and go the extra mile for you. She takes ownership of her role and demonstrates professionalism with customers and suppliers—that will always benefit any team or organization she joins.
Brendon Bohnert
I worked closely with LeQuenta since joining Nagase in 2015, her in a variety of roles with our Operations and Customer Service Department and myself in Sales. LeQuenta handled any task thrown her way, whether it was dealing with an urgent customer order or managing complex international supply chain issues. She functions well in a team structure and is proactive.
Credentials
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Anti-Harassment Training
CalChamber -
Cybersecurity Awareness Training
ESET North America
Experience
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Nagase America
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United States
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Chemical Manufacturing
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1 - 100 Employee
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Associate
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Feb 2022 - Present
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Customer Support Associate
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Jun 2018 - Dec 2020
*Boosted profitability of in-house accounts by analyzing customer forecasts and vendor quotes. Increase went from 2% to 5%. *Led cross training sessions with other departments to foster smoother and better working relationships.*Solidified business relationships with new customers through courtesy follow-ups.*Analyzed business trends and payment histories of customers to assist sales managers in determining credit, by utilizing websites such as Dun & Bradstreet.*Assisted the accounting department in collecting on A/Rs, as well as helping to properly maintain the tax statuses of customers.*Managed the majority of chemical accounts (100+) that are based out of the NYC office, which led to a decrease in customer complaints.*Generated various reports for management.*Streamlined order tracking system for the Customer Solutions Team.*Trained new employees.
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Coordinator
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Aug 2006 - May 2018
Customer ServiceDocumentation PreparationAccount Payables and RecievablesControlling InventoryLogistics handling-working with US Customs and various global forwarders to move shipments in and out of the United States,
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Enterprise Rent-A-Car
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United States
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Real Estate
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Sales & Marketing Coordinator for the Corporate Marketing Dept
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Dec 2002 - Jul 2006
Taking care of the travel needs of corporate customers, specializing in dealing with television and movie production companies, as well as sensitive accounts like the NYPD and Port Authority. Processed paperwork, including claims and invoices as well as marketing to new and existing clientele. Taking care of the travel needs of corporate customers, specializing in dealing with television and movie production companies, as well as sensitive accounts like the NYPD and Port Authority. Processed paperwork, including claims and invoices as well as marketing to new and existing clientele.
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Education
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John Jay College (CUNY)
Master's, Public Administration-Criminal Justice Policy -
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City University of New York-Queens College
BA, Communications
Community
