Leonardo Ramos Pereira

ServiceNow Developer at Volkswagen Digital Solutions
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Contact Information
Location
Lisbon, Lisbon, Portugal, PT
Languages
  • Inglês médio (1100-1500) Full professional proficiency

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Credentials

  • Micro-Certification Virtual Agent
    ServiceNow
    Oct, 2020
    - Sep, 2024
  • Micro-Certification - Performance Analytics
    ServiceNow
    Sep, 2020
    - Sep, 2024
  • Micro-Certification - Predictive Intelligence
    ServiceNow
    Sep, 2019
    - Sep, 2024
  • Certified System Administrator - CSA
    ServiceNow
    Jun, 2019
    - Sep, 2024

Experience

    • Portugal
    • IT Services and IT Consulting
    • 300 - 400 Employee
    • ServiceNow Developer
      • Feb 2022 - Present
    • French Polynesia
    • Law Practice
    • 1 - 100 Employee
    • Software Engineer Senior - ServiceNow
      • Jul 2021 - Dec 2021
    • Ireland
    • Business Consulting and Services
    • 700 & Above Employee
    • Software Engineer Analyst - ServiceNow
      • Jan 2021 - Jul 2021

    • Software Engineer Junior - ServiceNow
      • Sep 2019 - Jan 2021

    • Software Developer Assistant
      • Apr 2019 - Sep 2019

    • Service Desk L1/L2 | IT Support | Network Support
      • Jul 2016 - Apr 2019
    • Brazil
    • Legal Services
    • 1 - 100 Employee
    • IT Support
      • Dec 2017 - Feb 2018

      IT Support and assistance to all the users Setup, configuration and maintenance of corporate managed systems Technical assistance for questions and problems Manage internal network IT Support and assistance to all the users Setup, configuration and maintenance of corporate managed systems Technical assistance for questions and problems Manage internal network

    • Brazil
    • Events Services
    • 1 - 100 Employee
    • IT Support Specialist
      • Sep 2013 - Mar 2016

      Manage internal network 3D Modeling with AutoDesk 3D Max Computer assembly Manage all company's hardware assets IT Support and assistance to all the users Technical assistance for questions and problems

    • Assistant Designer
      • Mar 2012 - Sep 2013

      Assistant Designer Printer Operator Plotter Service Technician

Education

  • Faculdade de Tecnologia de São Paulo
    Tecnólogo, Análise e Desenvolvimento de Software
    2017 - 2019
  • ETEC Professor Basilides de Godoy
    Curso Técnico, Programação de Computadores
    2014 - 2015

Community

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