Experience

Beacon Hill, Inc.

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• IT Project Manager

  • Sep 2016 - Present

  Project Management• Responsible for the overall management of company projects; which delivers service value to Beacon Hill Technologies business customers for IT Infrastructure.• Estimator for project management hours and tasks in support of client projectsAccount Management• Manage internal customer and 3rd party vendors including: Exelon Project Management• Responsible for the overall management of company projects; which delivers service value to Beacon Hill Technologies business customers for IT Infrastructure.• Estimator for project management hours and tasks in support of client projectsAccount Management• Manage internal customer and 3rd party vendors including: Exelon



Amtrak

• United States
• Rail Transportation
• 700 & Above Employee

• IT Project Manager

  • Feb 2014 - Aug 2016

  Project Management• Responsible for the overall management of internal company projects; which delivers service value to Amtrak business customers (IT Change Management, IT Finance and IT Infrastructure).• Estimator for project management hours and tasks in support of internal Amtrak projectsAccount Management• Manage internal customer and 3rd party vendors including: Accenture, IBM, AT&T and AWS.IT Change Management Improvement• Responsible for the upgrade of the current IT Change Management version, ISM 7.1 to ISM 7.5 SCCD. Change Management modules included but are not limited to: Incident Management, Configuration Management Database (CMDB), Problem Management and Asset Management.



IBM

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Sr. Project Manager E.I. DuPont

  • Apr 2012 - Nov 2013

  Global Server Refresh Manager• Global Server Refresh Manager responsible for annual Application, servers and storage build-outs for IBM outsourced customer’s sites in Asia, Europe, Latin America and North America. • Develop a Server Refresh 18 month roll-out plan and end-to-end document for server refresh implementations• Responsible for coordinating application migrations with the customer and their 3rd party vendors to ensure smooth transition between legacy systems and the newly deployed environments. Server Activation and Deactivation (SA&D) Manager• Responsible for evaluating all SA&D requests are built to IBM and DuPont server specifications. Server Activation and De-activation (SA&D) is a Global IBM server qualification process that ensure all server builds meet a standardized build process RFS Project Manager• Responsible for the overall management of commercial and non-commercial projects – with estimated revenue earnings of 30+ million dollars• Projects include but are not limited to: SAP consolidation, Citrix XenApp installs; data center build-outs, application roll-outs and VMware farm build-outs



AstraZeneca

• United Kingdom
• Pharmaceutical Manufacturing
• 700 & Above Employee

• Program Manager/Sr. Project Manager

  • 2009 - Apr 2012

  Program Manager• Manage a global team of fourteen (14) project managers (PMs) who deploy IT infrastructure projects across multiple time-zones (e.g. Asia-Pacific, India, Latin America, Middle East, Singapore, Sweden, UK and US).• IT projects include but are not limited to: SAP consolidation, server refresh; data center build-outs, application roll-outs, employee relocations, disaster recovery planning and testing, hardware roll-outs, middleware installs, Netezza repository and VMware farm build-outs.• Estimator for project management hours and tasks in support of commercial and internal Request for Service (RFS) proposals.• Responsible for the overall management of more than 300+ commercial and non-commercial projects – with an estimated total budget of 20 million dollars.• Ensure managers follow FDA approved - AstraZeneca and IBM processes and procedures and use PMI best practices for Project Management methodology.• Responsible for creating individual development plans for new hires and train new managers on various IBM delivery and change management processes.• Interface with stakeholders and/or vendors to discuss PM performance, evaluations and coach managers through skill gaps they may be lacking.Process Improvement• Shortened project delivery schedule for VMware server deployments by automating project delivery documentation.• Create new or revised current processes (AT&T and User Access) to improve project delivery.• Implemented a train-the-trainer approach for new hires – pairing new PMs with senior PMs• Developed project Team Room to provide PMs a central (web-based) location for finding project documents.• From the above initiatives, RFS deliveries performance increased by 41% (according to the 2011 AstraZeneca US IS Customer Satisfaction report).Account Management• Manage channel partner relations with customer and 3rd party vendors: including AstraZeneca, AT&T, Symantec, Cognizant and Oracle - via weekly conference calls.



Network Infrastructure Corporation

• Project Manager

  • Apr 2007 - Mar 2009

  • Managed IT based network projects to install security and/or video media systems: Bogen Intercom, IP CCTV security dome and Panasonic IP Day/Night cameras, motion detectors, maglocks and KeyScan card readers to support customer security operations. • Managed IT based video media project to install Cisco Digital Media System (DMS) in school districts to support classroom teaching with digital signage, IPTV, live or on-demand content and desktop video applications – allowing districts to use digital media to facilitate e-Learning• Managed projects with an estimated revenue earning of 10+ million dollars• Managed an aggressive deployment schedule of up to fifteen (15) projects at onceCustomer Relations Management• Provided a single point of contact for communication between Network Infrastructure Corporation and customers, stakeholders (internal and external), partners, and vendors• Consulted with clients to assess their network’s architectural, technical support, and cable plant needs



KoolConnect Technologies, Inc.

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• VOD Project Manager

  • Apr 2004 - Mar 2007

  Project Management• Global project manager responsible for installing High Speed Internet Access (HSIA), IPTV, Video On-Demand (VOD) and WiFi in hotels worldwide: including Asia-Pacific, EMEA and the Caribbean• Managed IP projects for cabling properties over various Ethernet transports – including DSL, CAT5e/CAT6, coaxial, fiber and wireless broadband• Responsible for the overall management of commercial and non-commercial projects – with estimated revenue earnings of 30+ million dollars• Managed an aggressive deployment schedule, rolling out two to three properties per month.Account Management• Managed channel partner communication between KoolConnect and stakeholders, partners, and vendors: including Amino Communication (UK), CATVISION (India), General Dynamic, Solution Inc (CAN), Cox Communication (US), Comcast (US) and property management groups; via weekly conference calls and web-based share point siteMaterials Management/Supply Chain• Responsible for plan purchases / acquisitions, seller selection, contract administration and inventory of assets and deployment related materials• Responsible for the import/export of project related equipment and product raw materials worldwide