Leonor Almeida
System Analyst at City of Hialeah Municipal Government- Claim this Profile
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Spanish Native or bilingual proficiency
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Portuguese Limited working proficiency
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English Native or bilingual proficiency
Topline Score
Bio
Credentials
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CSS Administration
Tyler TechnologiesDec, 2021- Nov, 2024 -
System Administrator
Tyler TechnologiesSep, 2021- Nov, 2024 -
Permit Technician
International Code CouncilApr, 2022- Nov, 2024 -
Real Estate Sales Associate
Florida Department of Business and Professional RegulationMar, 2018- Nov, 2024 -
Fundamentals of Code Enforcement
FLORIDA ASSOCIATION OF CODE ENFORCEMENT INCDec, 2019- Nov, 2024
Experience
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City of Hialeah Municipal Government
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United States
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Government Administration
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100 - 200 Employee
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System Analyst
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Jan 2023 - Present
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Moscoso Real Estate Group at Keller Williams Realty
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United States
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Real Estate
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1 - 100 Employee
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Executive Assistant / Listing & Marketing Manager
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Sep 2022 - Jan 2023
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City of Hialeah Municipal Government
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United States
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Government Administration
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100 - 200 Employee
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Code Compliance Specialist II
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Apr 2021 - Sep 2022
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Code Compliance Specialist
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Oct 2019 - Apr 2021
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Code Enforcement Analyst
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Jan 2019 - Sep 2019
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Code Compliance Specialist P/T
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Aug 2018 - Dec 2018
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Brody & Associates
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United States
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Accounting
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1 - 100 Employee
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Processing Manager
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Apr 2012 - Nov 2017
- Client Portal Administrator - Ensure tax returns & extension of time to file tax returns are filed, both electronically or via mail, in a timely manner. - Assist Managers/Directors whenever needed, for example, reconciling accounts receivable, assisting with financial statements/reports, etc.- Assistance with Accounts Receivables/Payable
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Front Desk Receptionist
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Feb 2012 - Apr 2012
- Answer phones, forward calls to respective managers/directors, screen calls for owner of company and take messages.- Prepare FedEx packages to be sent as well as certified mail to be sent to IRS or respective State Department of Revenue. - Set up meetings and conference calls for clients and potential new clients, walk such clients to conference room for meetings while offering them drinks and preparing them.
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Visa
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Customer Service Representative
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Aug 2011 - Jan 2012
- Provide excellent customer service in English, Spanish and Portuguese. - Answer general customer service questions from cardholders, explain multiple program features, and where appropriate, transfer the customer to the issuing bank to obtain specific account information or transfer the customer to an appropriate Third Party Service Provider. - Assist cardholders with blocking lost/stolen Visa credit cards to prevent further use as well as a requesting an emergency card and/or cash if cardholder is out of country. Show less
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Education
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Penn Foster
Associate's degree, Business Administration and Management, General