Leonie Grundy

Sales and Guest Experience Co-ordinator at Belgravia Leisure
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Contact Information
us****@****om
(386) 825-5501
Location
AU
Languages
  • English -
  • A little French -

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Bio

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Credentials

  • Austswim - Infant and Pre-school
    AUSTSWIM
    Mar, 2019
    - Oct, 2024
  • Austswim Access and Inclusion
    AUSTSWIM
    May, 2022
    - Oct, 2024
  • Austswim Teacher Licence
    AUSTSWIM
    Jun, 2018
    - Oct, 2024
  • Working With Children Check
    Department of Justice and Regulation, Victoria, Australia
    Apr, 2017
    - Oct, 2024
  • Provie First Aid
    Life Saving Victoria
    Mar, 2017
    - Oct, 2024
  • Pool Life Guard
    Life Saving Victoria
    Jan, 2022
    - Oct, 2024
  • Provide Crdi Pulmonary Resuscitation Update
    Life Saving Victoria
    Mar, 2018
    - Oct, 2024

Experience

  • Belgravia Leisure
    • Australia
    • Recreational Facilities
    • 300 - 400 Employee
    • Sales and Guest Experience Co-ordinator
      • Mar 2022 - Present

      Sales and guest experience co-ordinator, leading a team of people who love to see people obtain their health and fitness goals.

    • Access and inclusion co-ordinator, Lifeguard, Team leader and Swim Teacher
      • Dec 2020 - Mar 2022

       Teach swimming to infants and children including teenagers. Teaching access an inclusion lessons. Teaching several migrant programs. Liaise with parents and communicate effectively their child’s swimming development and progression. Team leader – Assess the children’s ability and then discuss progress of the child with the parent. Promote the children when the ability is at the appropriate level.Access and Inclusion co-ordinator for Kilsyth. Working with the Yarra Ranges team to run 2 community network forums. Strong focus on client relationships and communication, underpinning a demonstrated ability to clearly understand client needs, solve client problems and advise clients accordingly Known for a professional and organised approach to all tasks, based on strong planning and prioritising skills to maintain operational efficiencies Great communication skills, enhanced through working across a diverse client base including students, colleagues and clients Show less

  • Matchbox (Australia)
    • Australia
    • Retail
    • 1 - 100 Employee
    • Customer Service Representative
      • Oct 2020 - Mar 2022

      Customer Service, making sure customers have a great experience. Using eftpos, banking and reconciliation. Customer Service, making sure customers have a great experience. Using eftpos, banking and reconciliation.

  • Just Swimming - Nunawading
    • Australia
    • Wellness and Fitness Services
    • Swim Teacher
      • Jun 2018 - Sep 2020

       Teach swimming to infants and children including teenagers. Liaise with parents and communicate effectively their child’s swimming development and progression.  Team leader – Assess the children’s ability and then discuss progress of the child with the parent. Promote the children when the ability is at the appropriate level.  Strong focus on client relationships and communication, underpinning a demonstrated ability to clearly understand client needs, solve client problems and advise clients accordingly  Known for a professional and organised approach to all tasks, based on strong planning and prioritising skills to maintain operational efficiencies  Great communication skills, enhanced through working across a diverse client base including students, colleagues and clients Show less

  • IBM
    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Associate Project Manager
      • Jun 2006 - Jun 2016

      Analysis and reconciliation of the internal devices. Communicated with department executives to determine the best cost effective solution . Provided a point of contact, developed relationships and managed and fulfilled customer needs. Improved process efficiency. Analysis and reconciliation of the internal devices. Communicated with department executives to determine the best cost effective solution . Provided a point of contact, developed relationships and managed and fulfilled customer needs. Improved process efficiency.

  • IBM
    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Business Analyst
      • Jun 1989 - Jun 2002

      Executed contracts for Special bids and reconciled the customer deliverables and payments for Australia. Met customer and marketing deadlines, while being responsible for creating quality measurements in the services administration area. Executed contracts for Special bids and reconciled the customer deliverables and payments for Australia. Met customer and marketing deadlines, while being responsible for creating quality measurements in the services administration area.

  • Strathcona Girls Grammar
    • Australia
    • Primary and Secondary Education
    • 1 - 100 Employee
    • Laboratory Technician
      • Jun 1987 - Jun 1989

      Organized scientific experiments for years 7 to 12. Communicated with the teachers associated with the science classes, designing the timetables for these areas. With a qualified teacher's supervision, taught up to year 12 Biology and year 7 to 10 general science. Organized scientific experiments for years 7 to 12. Communicated with the teachers associated with the science classes, designing the timetables for these areas. With a qualified teacher's supervision, taught up to year 12 Biology and year 7 to 10 general science.

  • Austin Health
    • Australia
    • Hospitals and Health Care
    • 700 & Above Employee
    • Medical Researcher
      • May 1985 - Jun 1987

      Used spectroscopic techniques to test the drug Penicillimine, co-writing a research paper. Researched the effect of methotrexate on cancer and investigated many patient trials of hypertensive drugs. Communicated with patients and Doctors during the trials to effectively execute the trials. Used spectroscopic techniques to test the drug Penicillimine, co-writing a research paper. Researched the effect of methotrexate on cancer and investigated many patient trials of hypertensive drugs. Communicated with patients and Doctors during the trials to effectively execute the trials.

Education

  • Latrobe University
    Bachelor’s Degree, Biochemistry and Botany Physiology
  • Burnley Horticultural College
    Certificate of Horticulture, Horticultural Science
    1993 - 1994
  • Monash University
    Certificate of Education Support, Integration Aide/Teacher Aide
    2017 - 2017

Community

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