Leonel Santos

Coordinator of Networking, Communications and WAN Services at Poder Judicial de la República Dominicana
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Contact Information
us****@****om
(386) 825-5501
Location
Dominican Republic, DO
Languages
  • Español Native or bilingual proficiency
  • Inglés Full professional proficiency

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Credentials

  • Formal PMP Exam Prep Certification New PMP 2021
    Udemy
    Oct, 2021
    - Nov, 2024
  • Management Techniques and Experiences of projects
    KIP Learning & Professional Development
    Mar, 2021
    - Nov, 2024
  • Entrepreneurship seminar of the Loyola Specialized Institute of Higher Studies.
    Instituto Politécnico Loyola
    Jan, 2015
    - Nov, 2024
  • Engineering Congress Loyola 2014 Partner Engineering (COIL 2014).
    Instituto Politécnico Loyola
    Jan, 2014
    - Nov, 2024
  • Loyola Engineering Congress 2012 Innovation and Development to improve the world (COIL 2012).
    Instituto Politécnico Loyola
    Jan, 2012
    - Nov, 2024
  • Cisco Certified Network Associate CCNA
    Cisco Networking Academy
    Jan, 2018
    - Nov, 2024
  • Cisco Certified Network Associate Routing and Switching CCNA
    Cisco Networking Academy
    Jan, 2018
    - Nov, 2024
  • Cisco Certified Network Professional Routing and Switching CCNP
    Cisco Networking Academy
    Feb, 2020
    - Nov, 2024
  • Cisco Certified Specialist - Enterprise Core
    Cisco Networking Academy
    Feb, 2020
    - Nov, 2024
  • Cisco Certified Specialist - Enterprise Advanced Infrastructure Implementation
    Cisco Networking Academy
    Feb, 2020
    - Nov, 2024

Experience

  • Poder Judicial de la República Dominicana
    • Dominican Republic
    • Administration of Justice
    • 700 & Above Employee
    • Coordinator of Networking, Communications and WAN Services
      • Dec 2019 - Present

       Management for the acquisition of new products relate to WAN Services. Elaboration of the terms of references, technical evaluation, economic evaluation, quotation management Site surveys for the acquisition of new products. Preparation of reports, quote analysis, cost analysis, feasibility and sustainability analysis, market analysis, supplier analysis, service analysis. Coordinate, Manage, Monitor and Control the team member in the the activities relate the Network Infrastructure Coordinate, Manage, Monitor and Control the team member in the the activities relate the national telephone exchanges Support the team in the Manage inventories with service providers Manage contract negotiations related to services with service providers Coordinate, Manage, Follow-up and Control of projects related to new Internet links in judicial offices Coordinate, Manage, Follow-up and Control of projects related to new telephone exchanges in judicial offices Usability analysis of Internet Resources in Courthouses Coordinator the monitor activities relate to Administration of all interconnection services at the National level and the Caribbean Nap Show less

    • Senior Network and Communications Analyst
      • Dec 2019 - Dec 2020

       Solve, manage and control all anomalies and faults that arise in communication and infrastructure networks that present some flaws that affect or not the service (Frame Relay, ATM, Multicast, RIP, EIGRP, OSPF, BGP, MPLS-TE, EoMPLS, VPLS) Managed call flow and responded to technical support needs of customers. Identified and solved technical issues with a variety of diagnostic tools. Operation, maintenance and diagnosis of the IPCore Network in Cisco router, Junipers, as well as different switches in the network. Managed and monitored performance tuning, workload analysis, system error analysis scheduling standard and system health checks. Monitor all alerts and escalate all issues for all procedures and systems. Research issues on various computer systems and databases to resolve complaints answer inquiries and outline solutions. Provided 24x7 operational support to all production practices. Show less

  • Claro RD
    • Dominican Republic
    • Telecommunications
    • 700 & Above Employee
    • Engineer III Back Office CORE IP & ATM COR
      • Jan 2016 - Nov 2019

      Functions: Solve, manage, and control all anomalies and breakdowns that occur in the Communication Networks and Infrastructure. Management and/or handling of services: (Frame Relay, ATM, Multicast, RIP, EIGRP, OSPF, MPLS-TE, EoMPLS, VPLS) Operation, maintenance, and diagnosis of the CoreIP network in a Cisco, Juniper router. As well as the different switches of the network, Taking corrective and preventive actions, requesting maintenance assistance if necessary and escalating to the support groups and providers. Execute and coordinate with field operations engineers, Engineering and implement all changes in the NETWORK. Solve, manage, and control all anomalies and breakdowns that occur in the Communication Networks and Infrastructure. Management and/or handling of services: (Frame Relay, ATM, Multicast, RIP, EIGRP, OSPF, MPLS-TE, EoMPLS, VPLS) Operation, maintenance, and diagnosis of the CoreIP network in a Cisco, Juniper router. As well as the different switches of the network, Taking corrective and preventive actions, requesting maintenance assistance if necessary and escalating to the support groups and providers. Execute and coordinate with field operations engineers, Engineering and implement all changes in the network Show less

    • Engineer II Mobile Front Office COR
      • Jan 2016 - Dec 2018

      Functions: Management, diagnosis, and solution of alarms of the Mobile and Fixed network, RRU, broken BBU, low power level, cells out of service, etc. Management, diagnosis and solution of mobile network alarms, GSM (2g), WCDMA (3G) and LTE (4G). Management, diagnosis, and solution of fixed network alarms. Routines for the maintenance of the mobile network GSM (2g), WCDMA (3G) and LTE (4G).

  • Claro RD
    • Dominican Republic
    • Telecommunications
    • 700 & Above Employee
    • Professional Technician
      • Jan 2012 - Dec 2014

      Functions:  Maintenance Systems DSLAM, GPON, COPPER  Troubleshooting DSLAM, GPON, COPPER  Respond to past trouble tickets from other Network Management (COR) departments  Preventive and Corrective Maintenance in the physical plant of copper pair cables  Preventive and Corrective Maintenance in the physical plant in the GPON fiber optic part Functions:  Maintenance Systems DSLAM, GPON, COPPER  Troubleshooting DSLAM, GPON, COPPER  Respond to past trouble tickets from other Network Management (COR) departments  Preventive and Corrective Maintenance in the physical plant of copper pair cables  Preventive and Corrective Maintenance in the physical plant in the GPON fiber optic part

Education

  • Loyola Specialized Institute of Higher Studies
    Network and Telecommunications Engineer
    2009 - 2018

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