Leonardo Gularte Duarte
Customer Success Manager at Seeq Corporation- Claim this Profile
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French Native or bilingual proficiency
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Spanish Native or bilingual proficiency
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English Native or bilingual proficiency
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Portuguese Native or bilingual proficiency
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Néerlandais Elementary proficiency
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Italien Elementary proficiency
Topline Score
Bio
Danilo Ribeiro
I had the pleasure of working side by side with Leonardo twice in my career and he never disappoints. As a CSM Leonardo showed superb organizational and management skills. He was a key contributor to the sales team, and he can clearly communicate customer needs back to leadership and engineering/development teams. This is crucial in order for internal process to improve and for us to better support customers. His strong technical background and his extensive experience with time series data is a valuable skill that is unmatched in the industry.
Monim Ahmed Mimon
I have worked with Leonardo during the global integration of OSI PI at UCB. He is very keen and open to share his knowledge about OSI PI. His depth knowledge about system helped me to have smooth validation during the integration of the system. A recommended guy to work with.
Danilo Ribeiro
I had the pleasure of working side by side with Leonardo twice in my career and he never disappoints. As a CSM Leonardo showed superb organizational and management skills. He was a key contributor to the sales team, and he can clearly communicate customer needs back to leadership and engineering/development teams. This is crucial in order for internal process to improve and for us to better support customers. His strong technical background and his extensive experience with time series data is a valuable skill that is unmatched in the industry.
Monim Ahmed Mimon
I have worked with Leonardo during the global integration of OSI PI at UCB. He is very keen and open to share his knowledge about OSI PI. His depth knowledge about system helped me to have smooth validation during the integration of the system. A recommended guy to work with.
Danilo Ribeiro
I had the pleasure of working side by side with Leonardo twice in my career and he never disappoints. As a CSM Leonardo showed superb organizational and management skills. He was a key contributor to the sales team, and he can clearly communicate customer needs back to leadership and engineering/development teams. This is crucial in order for internal process to improve and for us to better support customers. His strong technical background and his extensive experience with time series data is a valuable skill that is unmatched in the industry.
Monim Ahmed Mimon
I have worked with Leonardo during the global integration of OSI PI at UCB. He is very keen and open to share his knowledge about OSI PI. His depth knowledge about system helped me to have smooth validation during the integration of the system. A recommended guy to work with.
Danilo Ribeiro
I had the pleasure of working side by side with Leonardo twice in my career and he never disappoints. As a CSM Leonardo showed superb organizational and management skills. He was a key contributor to the sales team, and he can clearly communicate customer needs back to leadership and engineering/development teams. This is crucial in order for internal process to improve and for us to better support customers. His strong technical background and his extensive experience with time series data is a valuable skill that is unmatched in the industry.
Monim Ahmed Mimon
I have worked with Leonardo during the global integration of OSI PI at UCB. He is very keen and open to share his knowledge about OSI PI. His depth knowledge about system helped me to have smooth validation during the integration of the system. A recommended guy to work with.
Credentials
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Digital Transformation for Tech Leaders
LinkedInMar, 2022- Nov, 2024 -
Implementing an Information Security Program
LinkedInMar, 2022- Nov, 2024 -
Customer Success Foundations
Growth Molecules, LLCOct, 2021- Nov, 2024 -
Seeq User Certification
Seeq CorporationJul, 2021- Nov, 2024 -
DAMA CDMP Certification - Associate
DAMA Brasil - Data Management AssociationMay, 2021- Nov, 2024 -
Digital Transformation
LinkedInMay, 2021- Nov, 2024 -
Foundations of The Fourth Industrial Revolution (Industry 4.0)
LinkedInApr, 2021- Nov, 2024 -
Agile at Work: Getting Better with Agile Retrospectives
LinkedInMar, 2021- Nov, 2024 -
Become an Agile Project Manager
LinkedInMar, 2021- Nov, 2024 -
Learning Data Governance
LinkedInMar, 2021- Nov, 2024 -
Partner - AR Sales Specialist (C1)
PTCDec, 2020- Nov, 2024 -
Partner - IoT Sales Specialist (C1)
PTCDec, 2020- Nov, 2024 -
Partner - Sales Introductory Curriculum (Direct Solution Providers)
PTCDec, 2020- Nov, 2024 -
Agile Foundations
LinkedInNov, 2020- Nov, 2024 -
Agile at Work: Driving Productive Agile Meetings
LinkedInNov, 2020- Nov, 2024 -
Analisando Dados do PI System
OSIsoft LLC.Nov, 2020- Nov, 2024 -
Presenting to Senior Executives
LinkedInNov, 2020- Nov, 2024 -
PI Vision: Beyond the Basics
OSIsoftJun, 2020- Nov, 2024 -
Customer Success
Rock ContentApr, 2020- Nov, 2024 -
Enabling Condition Based Maintenance (CBM)
OSIsoft LearningApr, 2020- Nov, 2024 -
Goal Setting: Objectives and Key Results (OKRs)
LinkedInApr, 2020- Nov, 2024 -
Storytelling with Data
LinkedInFeb, 2020- Nov, 2024 -
Power BI Essential Training
LinkedInJan, 2020- Nov, 2024 -
Analyzing PI System data
OSIsoftOct, 2019- Nov, 2024 -
Artificial Intelligence for Project Managers
LinkedInJul, 2019- Nov, 2024 -
Salesforce for Customer Service
LinkedInJul, 2019- Nov, 2024 -
Artificial Intelligence Foundations: Thinking Machines
LinkedInJan, 2019- Nov, 2024 -
Sales: Customer Success
LinkedInDec, 2018- Nov, 2024 -
Cloud Architecture: Advanced Concepts
LinkedInNov, 2018- Nov, 2024 -
Cloud Architecture: Core Concepts
LinkedInOct, 2018- Nov, 2024 -
Design Thinking: Prototyping
LinkedInOct, 2018- Nov, 2024 -
Building PI System Assets and Analytics with AF - USA
OSIsoftSep, 2018- Nov, 2024 -
Data Science Foundations: Fundamentals
LinkedInSep, 2018- Nov, 2024 -
Design Thinking: Implementing the Process
LinkedInSep, 2018- Nov, 2024 -
Design Thinking: Understanding the Process
LinkedInSep, 2018- Nov, 2024 -
Hadoop for Data Science Tips, Tricks, & Techniques
LinkedInSep, 2018- Nov, 2024 -
Learning Design Thinking: Lead Change in Your Organization
LinkedInSep, 2018- Nov, 2024 -
Microsoft Azure: Architecting Azure Infrastructure
LinkedInSep, 2018- Nov, 2024 -
Program Management Foundations
LinkedInSep, 2018- Nov, 2024 -
PI System Administration - USA
OSIsoftJun, 2018- Nov, 2024 -
PRINCE2 Foundation
APMG-InternationalApr, 2015- Nov, 2024 -
Visualizing PI System Data (Clients) - USA
OSIsoftMar, 2010- Nov, 2024 -
RtReports Administration
OSIsoftFeb, 2007- Nov, 2024
Experience
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Seeq Corporation
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United States
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Software Development
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100 - 200 Employee
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Customer Success Manager
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Jul 2021 - Present
* Help customers to understand how to optimize data retrieval and how to develop dashboards, reports and other visualizations for stakeholders; * Manage advisory services to maximize value efficiently; * Plan scale up Seeq SaaS Infrastructure (AWS and Azure) to achieve high level data-stream analysis; * Strategic Advisor in Europe: Portugal, Spain, Germany, France, Belgium, Austria and UK. * Help customers to understand how to optimize data retrieval and how to develop dashboards, reports and other visualizations for stakeholders; * Manage advisory services to maximize value efficiently; * Plan scale up Seeq SaaS Infrastructure (AWS and Azure) to achieve high level data-stream analysis; * Strategic Advisor in Europe: Portugal, Spain, Germany, France, Belgium, Austria and UK.
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GSK
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United Kingdom
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Pharmaceutical Manufacturing
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700 & Above Employee
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Data Governance Manager | Global Solution Architect
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Sep 2022 - Present
•Defines and documents best practices in Data Governance for real time database and data analytics ( 10 sites in Americas and Europe ). •Creates and makes available education curricula and training delivery programs to support OSIsoft PI System / AVEVA PI System Data Governance. •Enforces data-related policies and procedures, and escalates where necessary. •Gets the “Data Governance message” out to the enterprise, including the vision, strategy, processes, and value of the program. •Documents, publishes, and maintains Data Governance–related policies, procedures, and standards. •Recommends Data Governance metrics and measures the progress of the Data Governance program. •Identify business drivers for Data Management and Propose Best Practices for Data Architecture. •Lead AVEVA PI System Discussion for new projects. •Design and produce guideline for strategic automation solution like OSIPI / AVEVA; •Collect OSIPI requirements and challenge them from a technical perspective, according to Data management Strategy; •Lead the AF Harmonization approach with 10 different sites from Europe , Asia and Americas; •Lead the development of the High availability; •Define the relevant OSIsoft components upgrade to guaranty a robust solution Support technically the site migration; •Review and approve Design specification document (SDS, FDS, ...) and Validation protocol; •Update and maintain, the AVEVA PI guidelines, ensuring compliance to Data Management Strategy Investigate/Assess impact on Tech request. Show less
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Thermo Fisher Scientific
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United States
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Biotechnology Research
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700 & Above Employee
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Data Governance Manager
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Jan 2022 - Apr 2022
• Responsible for SAP Master Data Governance; • Provides central ownership of master data in line with a company's business rules and processes; • Offers change request-based processing of master data with integrated workflow, staging, approval, activation, and distribution; • Responsible for making solution recommendations considering scope and client requirements • Data quality, Data Cleansing and Name Convention Recommendations; • Prepare the Business blueprint document as per the requirement; • Responsible for SAP Supply Chain name convention. Show less
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UCB
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Belgium
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Pharmaceutical Manufacturing
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700 & Above Employee
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Data Governance Manager | Solution Architect
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Jan 2021 - Feb 2022
• Identify business drivers for Data Management and Propose Best Practices for Data Architecture; • Work with the project management team to create OSIsoft PI System / AVEVA PI System Data Governance; • Plan the Data Integration and Interoperability Activities(follow DAMA-DMBOK Data Management Framework); • Staying up-to-date on current process and IT advancements to automate and modernize systems. • Provides analytic support by coordinating data extraction from various databases and data interpretation. • Maximize the ROI on technology investments and leverage technology and Cloud trends to architect future business strategies Show less
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Actemium Belgium
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Belgium
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Automation Machinery Manufacturing
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200 - 300 Employee
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Technical Project Manager
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Nov 2020 - Feb 2022
• Analyze existing processes and tools, collect requirements and conduct a feasibility study for Data Quality Projects; • Identify and conceptualize a Business solution based on technical, organizational and cost elements; • Define project scope, schedule, budget and resources to successfully fulfill business and technical requirements; • Manage the development of solutions in coordination with the business while ensuring the quality approach (test plan, supervision, report and analysis, assessment and improvement); • Mapping, planning, schedule and execute migration and upgrade for OSIPI components and servers, i.e PI DA, PI AF, PI Vision, PI ACE; • Build tag nomenclature standard applied through the company sites, execute and renaming process for all tags and tackle out of standard patterns; • Develop governance model to accomplish a higher mature level, define ticket system to support PI System operation and troubleshooting in a variety of scenarios; • Adopt best practices to PI AF design, structure, and implementation; Show less
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OSIsoft
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United States
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Software Development
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300 - 400 Employee
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Senior Customer Success Manager
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Jan 2019 - Oct 2020
Responsible for developing customer relationships to promote retention and loyalty of their PI System.Responsibilities:- Provide Customer Services Support for our high touch and Strategic accounts.- Manage license renewal for accounts based in Argentina (YPF, Pampa Energia and Sinopec), Chile (Anglo-American and ENAP), Uruguay (UTE), Paraguay(Itaipu) and Brazil(ONS).- Contribute to ongoing improvement for program build-out.- Mentor colleagues about products, procedures and customer success.- Guide customer adoption of our products across their enterprise.- Understand the customer's needs to help them exploit their PI System.- Drive customer satisfaction through the Software Reliance Program period. Show less
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Enterprise Program Manager
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Jan 2014 - Dec 2018
• Manage the customer/OSIsoft relationship throughout the deployment of their enterprise-wide PI System infrastructure and Data Analysis.• Organize project teams (Coordinate with customers about the OSIsoft resources including the Center of Excellence, Field Service Engineers, Training department, Technical Support team and Industry Principals.• Manage client expectations, execute plans and metrics.• Currently working with customers in the Oil and Gas, ISO and Power Generation fields industries. Show less
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Senior Data Support Engineer
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Jun 2010 - Jan 2014
• Successfully implemented PI System Projects in Argentina, Chile, Peru, Uruguay, Paraguay and Brazil.• Collaborated with customers in America, Europe and Asia for problem solving.• Coordinated the training of the new employees.
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Customer Services & Support Manager, South Cone
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Jul 2009 - Jun 2010
• Actively participated in strategic and/or new projects aiming at the best solution for a real-time system for the customer.• Prepared PI system training and installation quotes and proposals.• Participated in the hiring of new employees to all areas of the company.
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Service Support Engineer
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Jan 2007 - Jul 2009
• Provided technical support to licensed customers for the use and application of OSIsoft products. Most of the support function is done remotely via telephone or email;
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Groupe SNCF
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Rail Transportation
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700 & Above Employee
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Intern, Maintenance Engineer
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Jul 2005 - Jan 2006
• Developed the maintenance plan of a new locomotive. • Formulated of BASL (Analysis database of the logistic support) of the locomotive. • Performed the maintenance project. • Developed the maintenance plan of a new locomotive. • Formulated of BASL (Analysis database of the logistic support) of the locomotive. • Performed the maintenance project.
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Josapar
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Brazil
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Food and Beverage Services
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100 - 200 Employee
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Intern Technologist in Industrial Automation
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Sep 2004 - Nov 2004
• Participation in the elaboration of new industrial automation projects with PLC; • Installation and calibration of instrumentation equipment. • Participation in the elaboration of new industrial automation projects with PLC; • Installation and calibration of instrumentation equipment.
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Education
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2010 - 2012
Fundação Getúlio Vargas
MBA - Business Management, Business -
IFSUL - Instituto Federal Sul-rio-grandense
TECHNOLOGIST IN INDUSTRIAL AUTOMATION, tecnology -
Université de Technologie de Compiègne (UTC)
Engineering of Mechanical Systems, Industry
Community
