Experience

ThreatLocker

• United States
• Computer and Network Security
• 200 - 300 Employee

• MSP Account Executive - EMEA | Australia | Brazil

  • Jul 2023 - Present

  MSP focused sales. Meet, engage and onboard clients to the company. Represent the company in multiple events across EMEA. Average sales cycle of 12 weeks.

• Account Executive EMEA

  • Jan 2023 - Jul 2023

  Since 2017 ThreatLocker is leading the cybersecurity market towards a more secure approach, blocking unknown application vulnerabilities. As a account executive I'm responsible to create and maintain relationships with enterprises, public institutions and MSPs, all over Europe, Middle East, Africa, Australia and Brazil. Prospect partnerships by phone, e-mail and trade shows all over the world, understand clients needs in terms of cybersecurity, meeting with decision makers from… Show more Since 2017 ThreatLocker is leading the cybersecurity market towards a more secure approach, blocking unknown application vulnerabilities. As a account executive I'm responsible to create and maintain relationships with enterprises, public institutions and MSPs, all over Europe, Middle East, Africa, Australia and Brazil. Prospect partnerships by phone, e-mail and trade shows all over the world, understand clients needs in terms of cybersecurity, meeting with decision makers from MSPs to C-level. Onboard clients during trial, negotiate the commercial aspects and represent the company in multiple events.



Intercâmbio do Zero

• Brazil
• Travel Arrangements

• Business Director

  • May 2020 - Present

  Transforming education's reality in Brazil, through academic and professional exchange programs around the world. With responsibility and result orientation, Intercâmbio do Zero targets more than 50 thousand people every month in multiple social media platforms. In the first year of sales, we reached a 5-star Net Promoter Score (NPS) and our payback. Through a meritocratic and friendly environment, we developed a successful sales process, which promotes the best team… Show more Transforming education's reality in Brazil, through academic and professional exchange programs around the world. With responsibility and result orientation, Intercâmbio do Zero targets more than 50 thousand people every month in multiple social media platforms. In the first year of sales, we reached a 5-star Net Promoter Score (NPS) and our payback. Through a meritocratic and friendly environment, we developed a successful sales process, which promotes the best team members without creating unhealthy competition. Show less Transforming education's reality in Brazil, through academic and professional exchange programs around the world. With responsibility and result orientation, Intercâmbio do Zero targets more than 50 thousand people every month in multiple social media platforms. In the first year of sales, we reached a 5-star Net Promoter Score (NPS) and our payback. Through a meritocratic and friendly environment, we developed a successful sales process, which promotes the best team… Show more Transforming education's reality in Brazil, through academic and professional exchange programs around the world. With responsibility and result orientation, Intercâmbio do Zero targets more than 50 thousand people every month in multiple social media platforms. In the first year of sales, we reached a 5-star Net Promoter Score (NPS) and our payback. Through a meritocratic and friendly environment, we developed a successful sales process, which promotes the best team members without creating unhealthy competition. Show less



Egali Intercâmbio

• Brazil
• Travel Arrangements
• 300 - 400 Employee

• National Sales Manager

  • Sep 2019 - May 2021

  Develop and management of the local teams. Conduct weekly meetings, open new offices, and make sure that the company process was being followed. Strategic planning and monitoring of 12 teams in 11 different cities across the country. Responsible for supporting the regional coordinators and sale consultants. Controlling and monitoring the team results, turnover, trade marketing, and other KPIs Plan and execute strategic meetings with key important national… Show more Develop and management of the local teams. Conduct weekly meetings, open new offices, and make sure that the company process was being followed. Strategic planning and monitoring of 12 teams in 11 different cities across the country. Responsible for supporting the regional coordinators and sale consultants. Controlling and monitoring the team results, turnover, trade marketing, and other KPIs Plan and execute strategic meetings with key important national partners. In the first 6 months, my team grew from the last to the 2nd best national team in sales performance.

• Sales Coordinator

  • Dec 2017 - Sep 2019

  Egali Intercâmbio is the largest travel agency in Latin America focused on education, with more than 120 offices across 12 countries. Responsible for planning, controlling, and executing trade marketing actions throughout the state, team management, and sales process. Make sure that the team hit the sales goals while following the correct procedures. Represent the company and build solid relationships with key business partners, such as universities, language schools, and… Show more Egali Intercâmbio is the largest travel agency in Latin America focused on education, with more than 120 offices across 12 countries. Responsible for planning, controlling, and executing trade marketing actions throughout the state, team management, and sales process. Make sure that the team hit the sales goals while following the correct procedures. Represent the company and build solid relationships with key business partners, such as universities, language schools, and colleges. In the first year of work, we grew more than 30% in relation to the best previous performance, and more than 70% in relation to the previous year.



Empório Döll

• Brazil
• Retail
• 1 - 100 Employee

• Sales Supervisor

  • Mar 2017 - Dec 2017

  Responsible for creating, implementing, and developing the sales and customer service pattern. Create sales and marketing strategies based on data reports. Make sure that the sales process is been followed and optimize the strategies for new goals. During my time as a manager, for the first time, and all the following months the team was able to hit the sales targets. Responsible for creating, implementing, and developing the sales and customer service pattern. Create sales and marketing strategies based on data reports. Make sure that the sales process is been followed and optimize the strategies for new goals. During my time as a manager, for the first time, and all the following months the team was able to hit the sales targets.



One to One Academia

• Natal e Região, Brasil

• Sales Manager

  • Nov 2014 - Sep 2015

  Team and project management, create and analyze reports to improve the sales funnel, customer service support, and sales. Prospect and close strategic business partnership. During my time as a manager, we were able to double the conversion rate to new customers and increase the renewal rate by more than 200% Team and project management, create and analyze reports to improve the sales funnel, customer service support, and sales. Prospect and close strategic business partnership. During my time as a manager, we were able to double the conversion rate to new customers and increase the renewal rate by more than 200%



Riachuelo

• Brazil
• Retail
• 700 & Above Employee

• Customer Service Team Manager

  • Apr 2013 - Oct 2014

  - Lead a team of 25 agents throughout the service and goals achievement. - Manage the workforce, develop and maintain staff schedules, and capacity planning. - Organize schedules and work assignments to meet the business needs. - Training and developing hard and soft skills of the team. - Responsible for the sales, quality, and management of the team. During my time as a manager, my team was in the top 1, among more than 20 different teams, for more than 12 months, and in the… Show more - Lead a team of 25 agents throughout the service and goals achievement. - Manage the workforce, develop and maintain staff schedules, and capacity planning. - Organize schedules and work assignments to meet the business needs. - Training and developing hard and soft skills of the team. - Responsible for the sales, quality, and management of the team. During my time as a manager, my team was in the top 1, among more than 20 different teams, for more than 12 months, and in the top 3 every single month. What makes me proud about this role, is not only the multiple times my team was awarded as the best performance, but that I was able to promote several people for leadership, back office and strategic positions. I believe that Riachuelo is a leadership school, and I bring with me all of this fantastic experience.

• Contact Center Agent

  • Dec 2012 - Apr 2013

  Riachuelo is one of the larger companies in the fashion and textile industries in Brazil with a 2 Billion dollars net worth. The main role as an agent was: Support the customer with their credit card issues, solving different kinds of problems including their bills, credit limit, and all information related to the credit card. Selling credit card services, such as personal insurances, private credit, and upgrades to their current status. During my time as an agent, I… Show more Riachuelo is one of the larger companies in the fashion and textile industries in Brazil with a 2 Billion dollars net worth. The main role as an agent was: Support the customer with their credit card issues, solving different kinds of problems including their bills, credit limit, and all information related to the credit card. Selling credit card services, such as personal insurances, private credit, and upgrades to their current status. During my time as an agent, I helped to improve the standard procedure, and my call was used as a model for new employees.