Leonardo Feitosa, MBA

Airport Manager at Azul Linhas Aéreas Brasileiras
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Contact Information
us****@****om
(386) 825-5501
Location
Miami, Florida, United States, US
Languages
  • English -
  • Portuguese -
  • Spanish -
Skills

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Bio

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Experience

  • Azul Linhas Aéreas Brasileiras
    • Airlines and Aviation
    • 500 - 600 Employee
    • Airport Manager
      • Apr 2020 - Present

  • LATAM Airlines
    • Chile
    • Airlines and Aviation
    • 700 & Above Employee
    • Duty Manager
      • Aug 2018 - Apr 2020

    • Station Manager
      • Nov 2016 - Aug 2018

    • Duty Manager
      • Jan 2016 - Nov 2016

    • Supervisor
      • Feb 2014 - Jan 2016

      Represented LATAM at the corporate level and participate in weekly KPI meetings.Had a clear understanding of all functions related to Customer Service and ensure passengers security/safety.Was Able to work under pressure and provide effective responses in times of stress.Maintained a productive climate and confidently motivate, mobilize, and coach employees to meet high performance standards.Maintained a secure work environment while teaching employees new systems/procedures and different types of documentation.

    • Special Service Lead
      • Jan 2011 - Feb 2014

    • Customer Service Representative
      • Feb 2010 - Dec 2010

Education

  • Florida International University
    Master of Business Administration - MBA
    2016 - 2019
  • University of West Florida
    Bachelor’s Degree, International Studies
    2007 - 2009

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