Experience

Source

• United States
• Architecture and Planning
• 1 - 100 Employee

• FF&E Purchasing Project Manager

  • Mar 2023 - Aug 2023

  Portland, Oregon, United States



AMERICAN CONTRACT FURNITURE LLC

• United States
• Furniture
• 1 - 100 Employee

• Project Manager

  • Jan 2021 - Dec 2022

  City of Industry, California, United States • Lead the creation and development of programs from inception with Marriott International through employment of expertise. • Carry out the creation, development, and implementation of company SOPs and provide training to personnel. • Play a key role by effectively presiding over and directing multi-million-dollar projects throughout the US and Canada. • Clearly and effectively communicate and track deadlines for all departments involved to achieve timely delivery. • Perform all… Show more • Lead the creation and development of programs from inception with Marriott International through employment of expertise. • Carry out the creation, development, and implementation of company SOPs and provide training to personnel. • Play a key role by effectively presiding over and directing multi-million-dollar projects throughout the US and Canada. • Clearly and effectively communicate and track deadlines for all departments involved to achieve timely delivery. • Perform all aspects of the closeout process, including invoicing, providing warranty and care information, and scheduling final walkthroughs. • Handle the effective delegation of tasks and smaller projects to project coordinators to ensure completion. • Dispense innovative solutions in events of conflict within projects that arise through poor or lack of communication. • Deal with, address, and resolve a wide range of issues and problems beyond our scope in a timely and effective manner. • Establish and cultivate close and lasting relationships and rapport with customers and clients to ensure success. • Closely collaborate with Warranty and Repair personnel to schedule field technicians for assistance with installation, touch-ups, and repair. • Cooperate effectively with sales representatives to secure bids and future sales to meet and exceed sales goals. • Furnish coaching, training, and mentoring to coordinators to prepare them for roles in management. Achievements: • Oversaw the creation and preparation of a training guide for the company, as well as reference materials and guides using Trainual.com. • Achieved substantial success by winning the AC Hotels Program with Marriott International and winning the bidding process for a new program set to be released in Q4 of 2022 by Marriott International. • Demonstrated a track record of success by leading the delivery of more than $10M in projects within budget and on-time. Show less



Fairmont Designs

• United States
• Furniture
• 1 - 100 Employee

• Project Manager

  • Dec 2017 - Dec 2020

  Buena Park, CA • Served in an integral role by overseeing and directing a wide range of projects worth millions of dollars from inception to completion. • Addressed and resolved problem projects while effectively administering and balancing changing and competing priorities. • Leveraged communication skills to clearly communicate deadlines to all departments to achieve timely delivery. • Carried out the timely and effective delegation and assignment of tasks and smaller projects to coordinators. •… Show more • Served in an integral role by overseeing and directing a wide range of projects worth millions of dollars from inception to completion. • Addressed and resolved problem projects while effectively administering and balancing changing and competing priorities. • Leveraged communication skills to clearly communicate deadlines to all departments to achieve timely delivery. • Carried out the timely and effective delegation and assignment of tasks and smaller projects to coordinators. • Led the development and implementation of solutions in events of conflict within projects to ensure success. • Orchestrated the effective implementation of a workflow with coordinators to ensure successful completion of projects. • Interacted clearly and effectively with customers to maintain and enhance otherwise fleeting business relationships. • Partnered closely and collaboratively with sales reps to secure bids and ensure future sales to achieve success. • Dispensed coaching, mentoring, and training to coordinators to allow them to become and succeed as managers.

• Project Coordinator

  • Aug 2016 - Nov 2017

  Orange County, California Area • Carried out the effective administration and maintenance of all records and documentation regarding vital aspects of projects. • Performed the evaluation and interpretation of specifications, floor plans, purchase orders, brand preambles, and standards. • Furnished timely and in-depth status updates to clients on the progress of projects while delivering exceptional service. • Conducted the assessment and investigation of issues preventing the advancement and progress of a… Show more • Carried out the effective administration and maintenance of all records and documentation regarding vital aspects of projects. • Performed the evaluation and interpretation of specifications, floor plans, purchase orders, brand preambles, and standards. • Furnished timely and in-depth status updates to clients on the progress of projects while delivering exceptional service. • Conducted the assessment and investigation of issues preventing the advancement and progress of a project. • Administered the sourcing and procurement of a wide variety of materials and projects to provide options for customers. • Operated in a pivotal capacity by carrying out the coordination and tracking of logistics as part of assigned duties.



In-Home Support Services

• Caregiver

  • Sep 2015 - Jul 2016

  Modesto, California Area -Providing care for IHSS recipients. -Documentation -Appointment management -Medication administration -Grooming and bathing -Transportation -Meal preparation



Ah-Shih Therapy

• Office Manager

  • Dec 2014 - Jul 2015

  Hacienda Heights, CA • Tasked with overseeing and executing a wide range of administrative duties, including answering phone calls, overseeing calendars, and dealing with special requests. • Operated with a strong focus on driving significant improvements in workflow and day-to-day operations while introducing new revenue streams. Achievements: • Led the creation and development of a new employee handbook through RUN by ADP HR Services, including new job descriptions and policies. • Carried out the… Show more • Tasked with overseeing and executing a wide range of administrative duties, including answering phone calls, overseeing calendars, and dealing with special requests. • Operated with a strong focus on driving significant improvements in workflow and day-to-day operations while introducing new revenue streams. Achievements: • Led the creation and development of a new employee handbook through RUN by ADP HR Services, including new job descriptions and policies. • Carried out the creation and preparation of new client intake forms and categorized them on Booker for new and existing clients so that uploads of client files could be organized autonomously. • Orchestrated all elements of the migration of all existing appointments to Booker Management Software, including digitizing client files by scanning them and uploading them to Booker to each of the respective client profiles. • Charted the creation and preparation of client progress reports and documents for clients needing extensive therapy • Oversaw the updating and maintenance of client files, including purchase records and confidential health records and cycling out files older than 2 years. • Spearheaded the creation and development of new marketing and promotions through social media and fostered partnerships with other small business’ which directly affected profits. • Administered the setup of internal notifications regarding client booking/cancellations, client wait list, and payments. Show less



Chase

• United States
• Financial Services
• 700 & Above Employee

• Lead Teller

  • Jan 2011 - May 2014

  Brea, Ca • Carried out the effective administration of cash flow for the branch, including cash for the tellers, TCDs (teller cash dispensers) and ATMs while guaranteeing strict accuracy and accountability for all incoming and outgoing daily revenue. • Performed the evaluation of correctness of all procedures needed to be taken before authorizing final approvals, including a wide variety of transactions i.e. over the counter, wire transfers, etc. • Charged with effectively administering and… Show more • Carried out the effective administration of cash flow for the branch, including cash for the tellers, TCDs (teller cash dispensers) and ATMs while guaranteeing strict accuracy and accountability for all incoming and outgoing daily revenue. • Performed the evaluation of correctness of all procedures needed to be taken before authorizing final approvals, including a wide variety of transactions i.e. over the counter, wire transfers, etc. • Charged with effectively administering and processing a wide range of complex transactions for customers. • Dealt with and resolved problematic situations, such as reconciling transactions posted to the wrong account. • Performed outbound calls to customers for service purposes and focused on delivering first-class customer service. • Oversaw and administered the action item list to ensure compliance with bank, state, and federal regulations.

• Teller/Senior Teller

  • Oct 2006 - Jan 2011

  Baldwin Park Greeting and assisting customer with normal transactions, such as withdrawals and deposits. Processed ATM transactions, including settling deposits and adding cash. Prepared and received cash shipments. On occasion also took credit card applications.