Leonard Mihalache
Customer Success Manager at Poltent Sp. z o.o.- Claim this Profile
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Bio
Experience
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Poltent Sp. z o.o.
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Poland
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Advertising Services
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1 - 100 Employee
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Customer Success Manager
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Apr 2019 - Present
Responsibilities include helping advertisers build their business, provinding them with high quality branding materials, creating strategic partnerships in Romania’s BTL advertising market. Proactively identification of business growth opportunities for Romanian Market, build and lead the execution of sales and marketing plans. Also responsible for new business development goal setting and generation and is accountable for revenue production from these efforts for the company. Additionally, participating at Event Sales, Digital and Experiential sales and management of flawless executions for clients across the country. Show less
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DOC.ro
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Romania
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Wellness and Fitness Services
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1 - 100 Employee
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Key Account Manager
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Oct 2018 - Apr 2019
Key Account Manager with the experience in overseeing and working with digital campaigns and platforms, to manage the editorial & advertorial strategy and planning for the most important digital asset in the group of products and platforms. www.doc.ro. Duties and Responsibilities: · Developing a solid and trusting relationship between major key partners and the account · Resolving key platform issues and complaints · Anticipating key account changes and improvements · Managing communications between teams in charge of developing editorial content · Strategic planning to follow and improve the platform’s results · Negotiating contracts with clients and establishing timelines of performance · Establishing and overseeing internal budgets within the company · Working with design, sales team, creative, advertising, logistics, managers, marketing, and team members from other departments dedicated to the same account to ensure the highest quality of materials are being produced and all account needs met · Collaborating with Marketing team to maximize profit by up-selling or cross-selling and optimizing resources · Planning and presenting reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders · Meeting all account’s needs and deliverables according to proposed timelines · Analyzing platform data to provide customer relationship management solutions · Coordinating the editorial team of the platform in order to meet editorial objectives and reporting on their activity Show less
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Rainbow Marketing & Consulting
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Bucharest, Romania
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Account Manager
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Mar 2015 - Sep 2018
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Wizart Studios
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Technology, Information and Internet
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Account Manager
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Oct 2012 - Mar 2015
-The main point of contact for a major list of clients across various sectors -Identify cross/upsell opportunities of Wizart digital solutions which feed into the group sales target. - Involved in a diverse range of complex Web/Digital projects and liaise with my internal digital teams -Work closely with the Digital Project Management and Technical Consultants to form part of a team to deliver awesome websites -Attend regular client meetings, status updates and workshops, producing contact reports and other associated documentation Show less
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Education
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Academia de Studii Economice din București
A Master's degree in Strategic Marketing, Marketing