Network Administrator

• Sep 2023 - Present

• Monitoring network performance and identifying and resolving network issues. • Maintaining network security by implementing network policies and procedures, including access control, antivirus, and firewall protection. • Collaborating with other IT staff and business users to ensure the network meets the needs of the organization. • Daily check on WAN links • Manages Unifi controllers. • Monitoring network performance and identifying and resolving network issues. • Maintaining network security by implementing network policies and procedures, including access control, antivirus, and firewall protection. • Collaborating with other IT staff and business users to ensure the network meets the needs of the organization. • Daily check on WAN links • Manages Unifi controllers.

Information Technology Network Administrator

• Jun 2018 - Aug 2023

> Performed entire network set up including cabling, hardware set up, client and server machines set up and configuration, routers and switches set up and configuration, operating system, and software installation through network, user account creation, policy-based network access, mail server, and web server set up, firewall setup, etc. > Performed emergency Backup tasks with data recovery procedures and daily backups of servers with periodic data recovery tests. > Conducting daily checks on WAN Links for Pretoria sites, VPN, Mails, servers, fiber connections to ensure all users can work or system availability. > Responsible for maintaining computer networks and solving any problems that may occur. > Installing and configuring computer networks and systems. > In conjunction with the IT Service Desk, acting as first & second line support, > Network maintenance and Network Monitoring (Sinefa, Cisco Meraki & pinging). > Budgeting for equipment and assembly costs. Show less

Junior Network Engineer

• Jan 2017 - Jun 2018

> Active Directory > Mail Exchange > Bitco Data Communications > SharePoint > Simpana Backup > DHCP > Symantec > Printer > Bitlocker > Remote Connection > VPN > TeamViewer > Outlook > Pacth Panel > Vlan > Sophos > Sinefa > Mimecast - SETTING UP LAPTOPS/DESKTOPS FOR USERS - INSTALLING OPERATING SYSTEMS - JOINING USERS TO THE DOMAIN - GIVING USERS ADMIN RIGHTS - INSTALLING OFFICE - INSTALLING DRIVERS - INSTALLING APPLICATIONS FROM THE SERVER - MAPPING NETWORK DRIVES/FOLDERS - SETTING UP CONFERENCE CALLS & PRESENTATIONS - CONNECTING USERS TO THE VPN - CONFIGURING PRINTERS - RESETTING WINDOWS PASSWORDS - UNLOCKING WINDOWS ACCOUNTS - INSTALLING RAM & EXCHANGING SSD/HARD DRIVES - CONFIGURING 3G MODEMS - TROUBLESHOOTING LAPTOPS/DESKTOPS - SUPPORTING COMPANY SYSTEMS Show less

System Support

• May 2016 - May 2017

> Installation of windows operating systems > Adding users to the domain > Giving users administrative rights > Disabling windows firewalls. > Turning windows updates off. > Installing different types of drivers > Installing Microsoft Office > Installing Embrace, Skype for business, Winrar, Adobe reader, Click yes, Cisco Jebba > Installation of Ram. > Installation of Trend Micro OfficeScan > Login Calls > Installation of windows operating systems > Adding users to the domain > Giving users administrative rights > Disabling windows firewalls. > Turning windows updates off. > Installing different types of drivers > Installing Microsoft Office > Installing Embrace, Skype for business, Winrar, Adobe reader, Click yes, Cisco Jebba > Installation of Ram. > Installation of Trend Micro OfficeScan > Login Calls

Technical Support

• Nov 2016 - Jan 2017

Technical Support

• Jan 2016 - May 2016

> System analysis and setup > Network management > Server & desktop support > Domain registration and hosting > Printer support and leasing > Network design and installation > Hardware and software sales > Backup solutions > ISP services > Firewall > System analysis and setup > Network management > Server & desktop support > Domain registration and hosting > Printer support and leasing > Network design and installation > Hardware and software sales > Backup solutions > ISP services > Firewall

Network Administrator

• Jan 2013 - Mar 2014

> Performed entire network set up including cabling, hardware set up, client and server machines set up and configuration, routers and switches set up and configuration, operating system and software installation through network, user account creation, policy based network access, mail server and web server set up, firewall setup, etc. > Upon completion of the network, managed and maintained the network for a fully fault tolerant and redundant operation >Designed & implemented windows 2000, 2003 and 2008 network architecture including Active Directory, Exchange server for a network of over 200 users. > Installed various Windows servers including Win2008 servers, Active Directory, FTP, and SSH. > Designed and implemented security policy in the switching network, including DHCP Snooping, ARP Inspection, port security and ACL. > Performed emergency Backup task with data recovery procedure and daily backups of servers with periodic data recovery tests. > Performed up-to-date with operating system and third-party service packs to eliminate well-known security holes. > Planned and performed Release Test and Acceptance Test for new software version, including function of Network Management and Administration, Traffic Load Test, and Performance Monitoring. > Configure, verify and troubleshoot a switch with VLANs and interswitch communication > Implement an IP addressing scheme and IP Services to meet network requirements in a medium enterprise > Configure, verify, and troubleshoot basic router operation and routing on Cisco devices > Implement, verify, and troubleshoot NAT and ACLs in a Medium-size Enterprise branch office network Show less