Leonard Greene
Performance & Quality Specialist at Tri County Council For Southern Maryland- Claim this Profile
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Bio
Credentials
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EMSI
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Experience
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Tri County Council For Southern Maryland
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Government Administration
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1 - 100 Employee
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Performance & Quality Specialist
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Sep 2014 - Present
Oversee performance measures reporting for Workforce Investment Act (WIA) and Workforce Innovation and Opportunity Act (WIOA). Certified as Comprehensive Adult Student Assessment Systems (CASAS) and Economic Modeling Specialists, International (EMSI), and Tests of Adult Basic Education (TABE) administrator. Gather data and provide analysis of reentry and reengagement workforce population into the job market. Create and report workforce demographic logistics using spreadsheets, graphs, and outlines. Sit on Maryland State and Southern Maryland Local Workforce Investment Boards and workgroups to actively support the implementation of new WIOA Law (July 1, 2015) with respect to Performance and Labor Market Reporting and Information. Show less
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Assistant Manager
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Feb 2013 - Jun 2014
Manage student staff and maintain order among patrons. Monitor monetary transactions and maintain register fund sufficiency. Complete daily deposits and manager visibility reports. Review and process all staff and space data reports for issues in order to implement corrective action plans. Represent Terp Zone on campus wide planning committees for events to be hosted by the Stamp Student Union. Completed team building, diversity and sexual harassment, intervention procedures, creating, achieving and assessing learning outcomes, Stamp Professional Development Company Resources and Conflict strategies and alcohol awareness training. F/T 40 per week. Show less
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ICF, International
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Non-profit Organizations
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Data Collector
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Feb 2013 - Jun 2013
Organized, transported, distributed, and tabulated survey results for MD Youth Tobacco and Risk Behavior Survey. Oversaw and coordinated Middle and High Schools students and School Staff for Southern Maryland, Prince George’s and Anne Arundel Counties. Ensured that surveys were complete, collected completed surveys, calculated participation rates, analyzed raw data, and compiled and sent weekly packages to the main office. Completed training for Data Collectors design, collections and processing. Show less
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Lord & Tucker Management Consultants, LLC,
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United States
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Business Consulting and Services
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1 - 100 Employee
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Business Management Analyst
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Jun 2012 - Jan 2013
Represented CEO at high level management meetings and strategic planning sessions. Managed multiple priorities and ensure that projects were completed on time and within budget. Supported the implementation of the Smart Business Tool Procurement module by interfacing with buyers, maintaining buyer and procurement opportunities database, developing training workshops, and analyzing and inputting back end website maintenance. Interacted with small business training technical service providers and businesses at events such as Calvert County, MD Economic Development Summit; MD Small Business & Technology Development Center hosted by Congressman Steny Hoyer at Bowie State University; and Southern MD Black Chamber of Commerce Networking Events. Assisted with planning for Small Business in a BIG WAY Community Festival. Developed training for local youth organization which included career assessment, resume writing, and financial literacy. Show less
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Abercrombie & Fitch
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United States
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Impact Team and Floor Model
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Feb 2009 - Feb 2011
Assisted customers with selecting desired attire. Performed daily greeting activities. Oversaw the back stock room with receiving and sending out store deliveries. Trusted to handle store sensors. Opened and closed store with limited assistance. Managed the cash register, checking out customers, and the dressing room area. P/T 25 hrs per wk. Assisted customers with selecting desired attire. Performed daily greeting activities. Oversaw the back stock room with receiving and sending out store deliveries. Trusted to handle store sensors. Opened and closed store with limited assistance. Managed the cash register, checking out customers, and the dressing room area. P/T 25 hrs per wk.
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Student Marketing Manager
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2010 - 2011
Outreach to various groups and institutions within the campus environment as well as the local community. Created presentations for meetings, plans for events, and overviews of said events. Regulated the bar drink and food service area as well as making sure protocol was carried out appropriately. Managed fellow staff and maintained order among patrons. P/T 30 hrs per wk. Outreach to various groups and institutions within the campus environment as well as the local community. Created presentations for meetings, plans for events, and overviews of said events. Regulated the bar drink and food service area as well as making sure protocol was carried out appropriately. Managed fellow staff and maintained order among patrons. P/T 30 hrs per wk.
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Lab Technician/Assistant/Lab Aid
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Jun 2008 - Aug 2008
Performed experiments and tasks in the laboratory. Analyzed graphical representations of grain absorbability, assessed and manipulated associated data, documented results, and provided written summaries. Accepted increased responsibility from supervisor resulting from positive work ethic. Performed experiments and tasks in the laboratory. Analyzed graphical representations of grain absorbability, assessed and manipulated associated data, documented results, and provided written summaries. Accepted increased responsibility from supervisor resulting from positive work ethic.
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Safeway
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Brazil
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Computer and Network Security
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200 - 300 Employee
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Cashier/Food Clerk
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Nov 2006 - Aug 2007
Managed the operation of a computerized cash register; reviewed price changes and made corrections as needed; collected cash, checks, or electronic payments from customers; made change for transactions; redeemed food stamps, WIC checks, promotional coupons; dealt with customer complaints, and price disputes; answered telephones and made intercom pages; and provided friendly and efficient service for customers. Managed the operation of a computerized cash register; reviewed price changes and made corrections as needed; collected cash, checks, or electronic payments from customers; made change for transactions; redeemed food stamps, WIC checks, promotional coupons; dealt with customer complaints, and price disputes; answered telephones and made intercom pages; and provided friendly and efficient service for customers.
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Office Assistant
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Apr 2006 - Nov 2006
Developed communication skills through daily customer interaction. Managed multiple projects in the daily management of the office and briefed CEO regarding customer interface through oral and written communications. Maintained comprehensive database of customer information. Learned overview of title insurance laws and regulations and briefed prospective clients. Conducted general office duties including maintaining accounts and developing spreadsheets. Supervisor provided progressive responsibilities and consistent positive performance evaluations. Show less
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Education
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2007 - 2012
University of Maryland Baltimore County
Bachelor of Arts (B.A.), Economics
Community
