Experience

Xerbit

• Dominican Republic
• IT Services and IT Consulting
• 1 - 100 Employee

• Account Manager

  • Jan 2013 - Present

  Promover, cerrar y dar seguimiento a ventas en todo el territorio nacional de softwares de Avaya y Hardware de la misma; brindar consultoría con respecto a los mismos a los clientes; presentar y promover nuevos productos lanzados al mercado; seguimiento a las ventas y así como de la calidad en el servicio que brindaban dichos Productos. (Inglés/Español). Promover, cerrar y dar seguimiento a ventas en todo el territorio nacional de softwares de Avaya y Hardware de la misma; brindar consultoría con respecto a los mismos a los clientes; presentar y promover nuevos productos lanzados al mercado; seguimiento a las ventas y así como de la calidad en el servicio que brindaban dichos Productos. (Inglés/Español).



Rim (Blackberry) Matchcode

• Regional Blackberry Consultant

  • Jan 2009 - Jan 2011

  Matchcode/Rim (Research in Motion “Blackberry”), assigned to Claro/CODETEL Responsibilities: promote, close and follow-up sales in national territory of BIS/BES software and blackberry devices; consult internal and external Claro customers on software; present and promote new products on executive market field, and train on its use; supervision of sales and visits of junior consultants as well as quality of offered customer service. (Spanish/ English) Matchcode/Rim (Research in Motion “Blackberry”), assigned to Claro/CODETEL Responsibilities: promote, close and follow-up sales in national territory of BIS/BES software and blackberry devices; consult internal and external Claro customers on software; present and promote new products on executive market field, and train on its use; supervision of sales and visits of junior consultants as well as quality of offered customer service. (Spanish/ English)



Colegio Bilingue New Horizons

• Education Administration Programs
• 1 - 100 Employee

• Asistente del Dept. de Registro.

  • Jan 2007 - Jan 2009

  Give information to clients interested in acquiring the scholar services offered by the school and English institute. Enrollment of students; recompilation of student documents. Asist in the process of grading and document sending to MESYT. In charge of the logistical organization of the department´s supply room. Managed student schedule system. Assisted on other administrative processes as required by my supervisor. (Spanish/English) Give information to clients interested in acquiring the scholar services offered by the school and English institute. Enrollment of students; recompilation of student documents. Asist in the process of grading and document sending to MESYT. In charge of the logistical organization of the department´s supply room. Managed student schedule system. Assisted on other administrative processes as required by my supervisor. (Spanish/English)



Ayuntamiento Zona Norte

• Enc. del Dept. de Srvicios al Cliente

  • Jan 2004 - Jan 2006

  In charge of customer service department; creation and implementation of the department: participated in the recruitment and hiring of staff and supervised them further on; production of statistics and reports. Assisted syndical functionary in various administrative tasks such as: employee attention, special payments, DGII and TSS reports, billing and receivables, logistical coordination of trash truck routes, and team coordination of fixed and temporary teams. In charge of customer service department; creation and implementation of the department: participated in the recruitment and hiring of staff and supervised them further on; production of statistics and reports. Assisted syndical functionary in various administrative tasks such as: employee attention, special payments, DGII and TSS reports, billing and receivables, logistical coordination of trash truck routes, and team coordination of fixed and temporary teams.