Experience

MTSC Solution Sdn. Bhd. (200701038908)

• Malaysia
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Strategic Account Manager

  • Nov 2021 - Present

  - Maintaining assigned key accounts and providing ongoing client support.- Developing and implementing client relationship management strategies.- Communicating with key clients to monitor client expectations and satisfaction.- Handling client queries and finding innovative solutions for complex problems.- Monitoring sales performance metrics and facilitating timely interventions. - Maintaining assigned key accounts and providing ongoing client support.- Developing and implementing client relationship management strategies.- Communicating with key clients to monitor client expectations and satisfaction.- Handling client queries and finding innovative solutions for complex problems.- Monitoring sales performance metrics and facilitating timely interventions.



GENMAX TECHNOLOGY

• Sales & Operation Manager

  • Oct 2018 - Oct 2021

  - Work with internal departments such as the Marketing or Product teams to engage audiences and clients more deeply.- Meet and exceed KPIs and sales targets.- Possess deep knowledge of business product offering and value proposition.- Solve problems for clients and customers by developing innovative and tailored sales solutions.- Prepares cost estimates by studying drawings, plans, and related customer documents; consulting with engineers, architects, and other professional and technical personnel.- Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.- Establishes new accounts and services accounts by identifying potential customers; planning and organizing project call schedule.- Responsible for effectively managing all strategic operational processes and resourcing, and leading an organization in order to achieve and maintain operational excellence.- Reviews and establishes material, equipment, and manpower resource requirements.- Forecast operating costs of department and direct preparation of budget request.- Prioritizes production schedules based on product introduction, equipment efficiency, and materials supply in order to meet customer requirements.



NSEC Precision Engineering Sdn Bhd

• Malaysia
• Industrial Machinery Manufacturing
• 1 - 100 Employee

• Senior Sales Engineer

  • Mar 2016 - Oct 2018

  - Manage existing customer account, develop new sales opportunities as well as building new sales account.- Provide sales and technical support to our Sales Engineers, Dealers and Customers.- Prepares cost estimates by studying drawings, plans, and related customer documents; consulting with engineers, architects, and other professional and technical personnel.- Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.- Contributes to project engineering effectiveness by identifying short-term and long-range issues that must be addressed; providing information and commentary pertinent to deliberations; recommending options and courses of action; implementing directives.- Establishes new accounts and services accounts by identifying potential customers; planning and organizing project call schedule.



Orental Fastech Manufacturing Sdn. Bhd.

• Project Sales Engineer

  • 2014 - Feb 2016

  - Develop strategy and roadmap to achieve sales target: monitor, manage and report actual vs sales target monthly.- Responsible for tendering of project, costing, quotation & meeting prospective clients.- Work directly with project team member & subcontractor to achieve completion of the project onschedule.- Provide weekly update for all current and prospective projects to management. - Develop strategy and roadmap to achieve sales target: monitor, manage and report actual vs sales target monthly.- Responsible for tendering of project, costing, quotation & meeting prospective clients.- Work directly with project team member & subcontractor to achieve completion of the project onschedule.- Provide weekly update for all current and prospective projects to management.



SunTech Precision Engineering Sdn. Bhd.

• Senior CNC Programmer

  • 2011 - 2014

  - Create CNC program, tooling list and clamping plan with Mastercam.- Fully responsible for the department cost, include machine repair, cutters, tools & accessories.- Estimate cycle time required for each job.- Prepare and order raw material require for the job.- Responsible for part quality after process done and for meeting all delivery date.- Ensure cleanliness and proper house keeping ( 5S) for the section at all time.- To improve quality, output and productivity on machine set-up times.