Experience

Barnardo's

• United Kingdom
• Non-profit Organizations
• 1 - 100 Employee

• Director of Business Services

  • Oct 2020 - Present

  London, England, United Kingdom Leading our support functions including finance, IT, digital, data, insight and change. I lead a team of 250, supporting 7,500 colleagues, 15,000 volunteers, and our other stakeholders. Responsible for several priority programmes of work – including our digital and data enabler, integration of various functions, estates strategy, and the delivery of a new approach to pay, reward and recognition. Broader senior leadership across the charity, reporting regularly to the Board of Trustees, and… Show more Leading our support functions including finance, IT, digital, data, insight and change. I lead a team of 250, supporting 7,500 colleagues, 15,000 volunteers, and our other stakeholders. Responsible for several priority programmes of work – including our digital and data enabler, integration of various functions, estates strategy, and the delivery of a new approach to pay, reward and recognition. Broader senior leadership across the charity, reporting regularly to the Board of Trustees, and acting as a Champion for our Diversity Networks.

• Director of Audit & Assurance

  • Feb 2019 - Sep 2020

  London, England, United Kingdom Leading the internal audit, inspection, data protection and risk processes across Barnardo’s children’s services, retail operations and support functions. Reporting to the Audit and Risk Committee of Trustees.I re-shaped the department to adopt a more modern approach to risk and assurance – working closely with the CEO and the Chair of the Board – including the design and proof of concept of data-led audit techniques, and introduction of assurance mapping. I was responsible for the… Show more Leading the internal audit, inspection, data protection and risk processes across Barnardo’s children’s services, retail operations and support functions. Reporting to the Audit and Risk Committee of Trustees.I re-shaped the department to adopt a more modern approach to risk and assurance – working closely with the CEO and the Chair of the Board – including the design and proof of concept of data-led audit techniques, and introduction of assurance mapping. I was responsible for the whistleblowing process and led several reviews on behalf of Trustees.



Professional Services

• Business Consulting and Services

• Assurance and Advisory Consultant

  • Jan 2017 - Feb 2019

  Working with organisations to assess, design and implement solutions to challenges. Providing additional value by ensuring a holistic view of strategic delivery, risk management, and operational performance management. Supporting Executive and non-Executive stakeholders by designing and supporting the implementation of solutions that are focussed on value and outcomes. Influencing diverse groups to see the value in consistent application of new ways of working.
  
  Recently I… Show more Working with organisations to assess, design and implement solutions to challenges. Providing additional value by ensuring a holistic view of strategic delivery, risk management, and operational performance management. Supporting Executive and non-Executive stakeholders by designing and supporting the implementation of solutions that are focussed on value and outcomes. Influencing diverse groups to see the value in consistent application of new ways of working.
  
  Recently I have supported an organisation by designing and supporting the implementation of enterprise risk management systems. Influencing diverse groups to apply methodology consistently and adopt new ways of working.
  
  This has included the implementation of new governance and management structures, training, professional development, reporting and development of key risk indicators (both leading and retrospective). I have been the go-to person for risk management, and I have acted as a critical friend to the organisation.
  
  The outcomes included a new risk policy, new business continuity policy and processes, guidance, risk reporting and assessment incorporating assurance mapping, a community of more than 20 local leads, and a team of change managers confident to support on strategic projects.
  
  I have also been working with an organisation on the development and implementation of management information, financial planning, complete and accurate financial and tax records, and a two year plan for investment and growth. Outcomes included the enhancement of the production process, ordering and sales processes, digital presence, and international market development. Show less



PwC

• Professional Services
• 700 & Above Employee

• Senior Manager

  • Sep 2005 - Nov 2016

  After a number of years providing assurance services to health, local government and education bodies I focused to lead the midlands assurance education team and was a member of the UK Leadership Team. I developed a multi-disciplinary team focused on building trust and client experience in the Higher Education Sector; known for being good to work for and attracting high performers. I had direct line-management responsibility for a number of managers and trainees. A member of the… Show more After a number of years providing assurance services to health, local government and education bodies I focused to lead the midlands assurance education team and was a member of the UK Leadership Team. I developed a multi-disciplinary team focused on building trust and client experience in the Higher Education Sector; known for being good to work for and attracting high performers. I had direct line-management responsibility for a number of managers and trainees. A member of the regional internal audit leadership team, and developed a unique approach to assurance risk management and assurance mapping. Supported strategy development, monthly performance reporting and team leadership. Acted as the de-facto head of internal audit for a number of organisations including global brands, and one with a turnover of £1bn. Responsible for leading and developing the work programme, delivering to expectations, presenting at non-executive meetings and owning senior relationships. I led a number of projects to develop and implement enterprise risk management systems and a variety of other assurance projects. I also held relationships with external bodies, such as Universities UK. Designed and delivered various workshops for management and senior stakeholders including governing bodies and Audit Committees that contained training and updates, alongside thought leadership. Show less