Leon Katcharian, MSM

Director of Credentialing at Green Business Certification Inc. (GBCI)
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Contact Information
us****@****om
(386) 825-5501
Location
East Bridgewater, Massachusetts, United States, US
Languages
  • English -

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Dennis DiMambro

It is my pleasure to recommend Leon Katcharian. I partnered with Leon for over the past four years and without reservation, he possesses exemplary leadership and management skills that place him among the top certification, compliance, and organizational development professionals. He has the unique ability to bring senior leaders together, uniting them to achieve corporate goals and objectives. Moreover, he gains the trust and cooperation from his colleagues and company associates, channeling their energies to perform at extraordinary levels of performance. He sees the big picture, focusing on modalities of execution that brings success and accomplishment to the organization. He understands the value integrity and the importance of never putting himself and those he leads at risk. Leon is intelligent, innovative, courageous, insightful, and capable of leading any type or size organization. He gets involved in his community and takes part in supporting and sustaining others in need. I am proud to have been associated with Leon as a friend and colleague. Any organization looking for a leader with a vision of the future, able to inspire others to walk the path to success should consider Leon as a member of their leadership team.

LinkedIn User

I had the opportunity to work closely with Leon for five years at Cisco Systems and during that time he managed his team with balance at all times. He showed a high level of assessment knowledge and effectively managed his team’s performance to produce high stakes exams. Whenever his team was confronted with exam development issues, Leon wasn’t afraid to roll up his sleeves and react quickly, planning and delegating effectively. I often had the opportunity to brainstorm with Leon when faced with exam design obstacles and found his ideas to be varied and innovative. As part of his team, I can vouch that he built trust among the team members and dealt with irregularities in a professional, effective manner. Finally, given that he was responsible for over 120 Cisco Certification exams and coordinating various projects cross-functionally, I can attest to his excellent organizational and project management skills. I am glad to have Leon as a peer in the certification industry.

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Credentials

  • Agile Project Management Principles
    LinkedIn
    Nov, 2018
    - Nov, 2024
  • Business Analysis Foundations
    LinkedIn
    Apr, 2018
    - Nov, 2024
  • Credentialing Specialist Certificate
    Institute for Credentialing Excellence
    Dec, 2017
    - Nov, 2024
  • Personnel Certification Accreditation: Understanding the Requirements of ANSI/ISO/IEC 17024
    American National Standards Institute
    Nov, 2013
    - Nov, 2024
  • Social and Behavioral Research
    CITI Program
    Oct, 2021
    - Nov, 2024
  • Advanced Google Analytics
    Google
    Dec, 2020
    - Nov, 2024
  • Considerations for International Expansion
    Institute for Credentialing Excellence

Experience

    • United States
    • Environmental Services
    • 1 - 100 Employee
    • Director of Credentialing
      • Jan 2022 - Present

      Director, Credentialing - U.S. Green Building Council, Green Business Certification Inc. (GBCI) -Manage personnel certifications (credentialing) team (exam design, development, & maintenance) -Manage LEED Fellows Program -Manage ANAB ISO/IEC 17024 Accreditation Director, Credentialing - U.S. Green Building Council, Green Business Certification Inc. (GBCI) -Manage personnel certifications (credentialing) team (exam design, development, & maintenance) -Manage LEED Fellows Program -Manage ANAB ISO/IEC 17024 Accreditation

    • United States
    • Higher Education
    • 700 & Above Employee
    • Doctoral Candidate
      • Aug 2019 - Present

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Certification Program Manager
      • Jul 2021 - Dec 2021

      - Assumed program management tasks for existing certification & testing portfolio - Developing examination update process for continuous testing product refresh cycles - Developing strategy & framework to drive future Pure Storage certification portfolio - Assumed program management tasks for existing certification & testing portfolio - Developing examination update process for continuous testing product refresh cycles - Developing strategy & framework to drive future Pure Storage certification portfolio

    • United States
    • Non-profit Organization Management
    • 200 - 300 Employee
    • Director of Certification & Accreditation
      • Oct 2012 - Jul 2021

      - Led a diverse team of personnel certification PMs, contractors, & vendors - Worked collaboratively with HR, IS, Engineering, Sales & Support teams to design, develop, and launch multiple employee and customer learning and certification programs - Responsible for the entire product life cycle (from initial product research through design, development, launch & support) of all certifications while collaborating on the design & development of associated OLL & ILT learning products - Grew team & product lines - hiring & training additional learning personnel while quadrupling the number of employee and customer safety learning & certification products - Established a multi-year certification & testing product roadmap & established a new ANSI 17024 accreditation program - Led NFPA team in replacing legacy certification databases with a third-party Credentialing Management System (CMS) in 2020 Show less

    • United States
    • Software Development
    • 700 & Above Employee
    • Certification Manager
      • Mar 2000 - Oct 2012

      - Led a team of globally dispersed & culturally diverse certification PMs with responsibility for 100+ employee & customer certification & testing programs - Worked cross-functionally with business unit management, engineering, vendors, & end-users to design & develop testing programs - Contracted third party learning vendors to supply critical supplemental learning programs - Procured & implemented new LMS and CMS support systems - Worked cross-functionally with Cisco leadership & HR to develop a new organizational structure for Learning@Cisco division - Established a new ANSI 17024 accreditation program for certification product line - Represented Cisco at various industry events, including Cisco Live, various trade shows, & the Association of Test Publishers (ATP) annual conferences Show less

    • Software Development
    • 1 - 100 Employee
    • Instructional Designer & Senior Instructor
      • Dec 1998 - Mar 2000

      - Managed development of product education courses - Delivered product training courses to employees & clients - Managed development of product education courses - Delivered product training courses to employees & clients

  • GeoTel Communications
    • Lowell, Massachusetts, United States
    • Instructional Designer & Senior Instructor
      • Aug 1997 - Dec 1998

      - Managed development of product education courses - Delivered product training courses to employees & clients - Managed development of product education courses - Delivered product training courses to employees & clients

    • United States
    • Telecommunications
    • 700 & Above Employee
    • Motorola University - Lead Instructional Designer & Technical Writer
      • Apr 1993 - Aug 1997

      - Managed development of product education courses- Delivered product courses to employees & clients- Developed user & field engineering documentation

    • Motorola Technical Support - Information Systems Group
      • Apr 1987 - Apr 1993

      - Senior product support engineer- Supervisor - help desk operations - global technical support

    • Motorola Educational Services - Information Systems Group
      • Mar 1984 - Apr 1987

      - Learning lab technician for training building classrooms & equipment labs- Instructor - developed & delivered customer & field service product courses

Education

  • Johnson & Wales University
    Doctor of Business Administration (DBA) (Degree In Progress), College of Arts and Sciences - Business Administration, Management, and Operations
    2019 - 2023
  • Eastern Nazarene College
    M.Sc. Management, Business Administration and Management (MSM)
  • Eastern Nazarene College
    B.Sc. Business Administration (BSBA)

Community

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