Experience

London Plus Credit Union

• United Kingdom
• Financial Services
• 1 - 100 Employee

• General Manager

  • Jun 2015 - Present

• Loans Manager

  • Aug 2010 - Jun 2015

  - Underwriting for all new lending applications and overseeing issuing- Managing the lending target and implementing new strategies to maximize output- Reviewing loan agreements and applications on a regular basis to ensure compliance with industry standards



Welcome Financial Services Ltd

• Financial Services
• 1 - 100 Employee

• Customer Account Manager

  • Jan 2008 - Jul 2010

  - Managing an area of 400+ secured and non secured credit accounts - Issuing personal and secured loans - Using a wide range of collection techniques to collect monthly repayment targets - Managing an area of 400+ secured and non secured credit accounts - Issuing personal and secured loans - Using a wide range of collection techniques to collect monthly repayment targets



Lloyds Bank

• United Kingdom
• Banking
• 700 & Above Employee

• Customer Service Officer

  • Jan 2005 - Dec 2007

  - Selling benefits of bank products to generate appointments for account managers - Telephone and face to face customer service, booking appointments and data entry - Balancing of non personal accounts - Selling benefits of bank products to generate appointments for account managers - Telephone and face to face customer service, booking appointments and data entry - Balancing of non personal accounts