Experience

Nuffield Health Guildford Hospital

• United Kingdom
• Hospitals and Health Care
• 1 - 100 Employee

• Sales & Marketing Team Leader

  • Apr 2022 - Present

  After a successful 18 months as a Sales & Marketing Assistant for Nuffield Health Guildford Hospital I was promoted to Sales & Marketing Team Leader. This entails the management of 5 people within the Sales & Marketing team, ensuring they maintain the high standards that Nuffield Health aim to provide their patients. I mainly focus on overseeing all marketing that hospital produce locally, this varies from print marketing to the numerous social media channels we use - Facebook, Instagram, Twitter. In addition, I’m responsible for all self-pay patients that are having treatment with us at Nuffield Health Guildford Hospital, creating their quotes and ensuring they pay prior to admission. On top of this, my office predominantly deal with all initial enquiries that patients make into the hospital, welcoming them onto their patient journey.Another major element of the role is producing departmental reports for our Senior Management Team, with my insight into the hospitals Sales & Marketing performance being used to formulate long-term business plans. Due to this I’ve sat on Quarterly Business Reviews and Leadership meeting for Nuffield Health Guildford Hospital.Overall, during my time as Sales & Marketing Team Leader the hospital has seen remarkable growth. In particular, our self-pay revenue has continued to achieve record levels due to the efficient nature of the team. As a result of this, numerous individuals within Nuffield Health seek my advice on exactly what makes our office so reflective and coherent.

• Sales & Marketing Assistant

  • Oct 2020 - Apr 2022



Retro Junkie Clothing

• Self Employed

  • Oct 2018 - Oct 2020

  • Having to deal with all elements of actually running an online business, whether that be communicating with a graphic designer regarding designs, making a stock list that holds the details of every piece of clothing, as well as organising numerous photo shoots to be taken with models virtually on my own. • The various duties that are detailed are only a select few of duties I have to undertake on a daily basis, with this all ultimately being completely up to me – hence it displaying pro-activeness, and creativity considering every element has solely gone through me. • In addition to this there is stress on every piece of clothing sold to be of the highest quality due to the rigorous review system in place on Depop, ensuring I must show excellent customer service to all customers and supply exactly the type of product they require.



Profiles Personnel

• United Kingdom
• Staffing and Recruiting
• 1 - 100 Employee

• Agency Worker

  • Jun 2017 - Mar 2020

  • Worked many jobs such as VIP waiting, bar work, cashier, cleaner, kitchen porter, kitchen assistant using a wide range of skills. • A diverse range of locations, showing that I’m particularly adaptable to new surroundings (Twickenham, Twickenham Stoop, Ascot Racecourse, Windsor Racecourse, Highclere Castle, Froyle Park, Northbrook Park and others) • Have dealt with many busy and stressful situations being able to deal with a complete range of customers (and employees) in retail and VIP situations.



Royal Holloway Students' Union

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Customer Assistant

  • Mar 2018 - Aug 2019

  • Serving numerous customers on the tills, having to deal with a range of certain requests and situations, always supplying the best customer service possible. • Having strict deadlines in which to complete tasks, taught lots about the time management – which tasks required more urgent attention. • Serving numerous customers on the tills, having to deal with a range of certain requests and situations, always supplying the best customer service possible. • Having strict deadlines in which to complete tasks, taught lots about the time management – which tasks required more urgent attention.