Lenore Smith
Administrative Coordinator at Green Options Landscape Management- Claim this Profile
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Bio
Experience
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Green Options Landscape Management
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Australia
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Environmental Services
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1 - 100 Employee
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Administrative Coordinator
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Mar 2019 - Present
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Crown Equipment Pty Ltd - Australia
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Australia
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Truck Transportation
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100 - 200 Employee
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Administrative Assistant
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Jun 2016 - Dec 2018
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Accounts Receivable Officer
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Feb 2014 - Feb 2016
* Accounts Receivable processing: * Process new account application forms as received including completing appropriate trade reference and credit checks in line with the Group’s Credit Policy. * Apply daily banking to the respective accounts by close of business on day of receipt or within two business days of month end rollover. * Reconcile debtor accounts and follow up anomalies and unallocated amounts within one business day of discovery. * Attend to month end accounts receivable processing in accordance with Group policies and procedures. *Review Debtors Report daily and proactively recommend further action to be taken against outstanding account holders (Late Payment Notice, Notice of Demand, and Intention to Sue etc). * Contact outstanding accounts holders prior to 45 days overdue to make arrangements for payment with follow up to be undertaken immediately payment is not honored. * Customer Liaison: *Liaise with interstate accounts receivable staff to ensure consistent collection of national accounts where necessary. *Liaise with internal departments to ensure debtor terms including stop payment restrictions are adhered to. * Daily reconciliation and reporting to senior management of Group unit sales, invoicing and collections (NTP Group Equipment Schedules). *Assist the Office Administrator with preparation of weekly cash flow historical reporting including but not limited to Group Debtor Income Week End report. * Credit Policy Management & Review: * General Administrative Duties: * Ensure all filing is up to date on a daily basis. * Regular archive company records. * Provide back up and support of other Administrative staff as and when required with minimal direction from management. * Attend to other general administrative functions as and when directed by the Administration Manager.
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Guest service agent
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Jun 2012 - Feb 2014
Areas of Responsibility: • Creates 100% guest satisfaction by providing fast and friendly genuine hospitality and by exceeding guest expectations *Give personal attention, takes personal responsibility and uses teamwork when providing guest service *Listens, apologizes with empathy, finds a solution and follows through when resolving guest problems *Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction Guarantee *Performs other duties as required to provide fast and friendly genuine hospitality • Provides guests with assistance at the front desk during the check-in and check-out processes and throughout their stay. *Keeps current on hotel accommodations, services and area attractions *Responds to customer inquiries for information *Arranges for services requested by the guest by working with other departments as appropriate *Makes reservations in accordance with hotel’s yield management practices *Processes customer credit at check-in in accordance with hotel policy *Identifies and records special billing instructions and notifies accounting, Obtains appropriate approvals and signatures
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Food and beverage attentand
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Oct 2011 - Jun 2012
Worked in Cafe 21, It is there 24hour 7 day Restaurant as a waitress Worked in Cafe 21, It is there 24hour 7 day Restaurant as a waitress
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Gloria Jean's Coffees
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Australia
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Manufacturing
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700 & Above Employee
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Muilt-Store Manager
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Sep 2009 - Oct 2011
I managed three stores in Brisbane, this included, rosters, payroll, ordering, sales, recruitment and training I managed three stores in Brisbane, this included, rosters, payroll, ordering, sales, recruitment and training
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Interactive
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Australia
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IT Services and IT Consulting
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400 - 500 Employee
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Operation Assistant
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2007 - 2008
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Education
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Menai High School
Higher School Certificate, Higher Education/Higher Education Administration