Realtor

• Nov 2020 - Present

Department Assistant

• Dec 2016 - Jun 2021

Sales Consultant / Assistant Store Manager / Sales Support Specialist

• Jun 2005 - Oct 2016

Retail Sales Consultant, Senior sales consultant responsible for high volume sales of wired and wireless products in seventeen categories. ● Responsible for customer satisfaction and willingness to recommend scores ● Recommend, gain agreement and educate customers on product purchase ● Develop business sales leads to funnel to local business group. Assistant Store Manager, Managed Tier 1 store in conjunction with store manager. Focused on exceeding overall store sales goals and developing a plan of action for each retail sales consultant. ● Assisted the store manager with store operations, including: inventory, merchandising, discipline, hiring, and scheduling ● Coached employees toward their professional goals Retail Sales Consultant, Assisted retail store customers with the purchase of wireless equipment and selection of service plan and features. Increased total recurring revenue by communicating the benefits of additional services, features and special offers as appropriate. ● Completed administrative tasks, including: verifying identification, running credit, completing warranty paperwork and processing customer payments ● Resolved customer issues in store, with management or wireless sales support as needed Sales Support Specialist, Cingular Supported sales team by assisting customers with mobile devices and rate plans until a sales representative became available. ● Supported customers with billing inquiries and bill payment ● Completed daily deposit, reports and assisted with cash and inventory management Show less

Demand Specialist / Contract Sales Representative

• Aug 1999 - Apr 2005

Demand Specialist, Provided leadership to salesforce for tracking and forecasting availability issues and training sales representatives on the utilization of internal systems to correctly identify product availability. ● Proactively monitored daily backorder reports to ensure proper allocation and on-time delivery ● Maintained emergency stock in six warehouses to alleviate shortages of products to customers Contract Sales Representative, Specialized in customer relations and order fulfillment for dedicated builder and non-dedicated general accounts. ● Researched and responded to inquiries from field account management, as well as trade partners, to quickly resolve customer issues ● Partnered with credit representatives to help prevent and collect past due invoices Show less

Promotion Control Analyst

• Sep 1995 - Jul 1999

Specialized in analysis of corporate key account pricing and account information and communicating chain pricing to sales center managers. ● Tracked corporate chains for pricing accuracy, processed monthly pricing reports to key account managers, set up new accounts, and attached appropriate chain, tax and pricing information ● Worked with sales force in maintaining accuracy on accounts by training sales centers throughout Tennessee and Alabama Specialized in analysis of corporate key account pricing and account information and communicating chain pricing to sales center managers. ● Tracked corporate chains for pricing accuracy, processed monthly pricing reports to key account managers, set up new accounts, and attached appropriate chain, tax and pricing information ● Worked with sales force in maintaining accuracy on accounts by training sales centers throughout Tennessee and Alabama