Project Manager

• Jul 2023 - Present

AEC Recruiting Specialist

• Mar 2023 - Present

Emissary Recruiting Solutions is a premier Recruiting Services Provider exclusively to the Architecture, Engineering, and Construction industries. We’ve meticulously built a nationwide reputation for delivering the best, most relevant candidates in the industry because we operate on a singular principle: To equip our clients with the necessary talent to build the best AEC teams in the world.

Commercial Account Manager

• Jul 2022 - Dec 2022

- Maintained a portfolio of 7 multimillion dollar commercial businesses by overseeing facility work orders and construction projects.- Worked alongside a team of in house technicians as well as outsourced vendors inHVAC, GC, plumbing, electrical and landscaping with an average closing rate of over 50 projects per week- Regularly created billing and invoicing at a 30% GPM, increased quarterly department closing rate via client and vendor follow ups leading to quarterly bonus.

Customer Relationship Manager

• Oct 2021 - Jul 2022

- Converted 500 customer electronic files to pipeline and click up for project tracking- Provided timely updates to 20-50 clients and created educational software from sale to install to final permitting for solar panels.- Attended weekly sales teams meetings and spearheaded project to provide automated updates to clients as project progressed and for existing system maintenance.

Architctual Review Coordinator

• May 2020 - Sep 2021

-Review and approve Architectural applications for biweekly board meetings.-Regularly guide residents through complex online application process via inbound calls.-Created new digital applications to meet specific residential remodeling project needs.-Collaborate with upper management and Board of Directors to ensure guidelines are being upheld throughout the neighborhood.

General Accountant/Office Administration

• May 2019 - May 2020

-Regularly answer inbound phone calls and provide customer services to thousands of residents.-reduced invoice processing time by 35% by switching from paper invoices to digital -Relationship Manager for over 100 community vendors. I communicate with the vendors from inception to completion of partnership.- Balanced the budgets of 3 separate Baldwin Park entities- Joint committee, COA, ROA (Commercial Owner's Association, Residential Owner's Association). All budgets are multi-million dollar budgets.- Process, organise, and file multiple financial/legal statements for the community.- Communicate with, and approve the requests of, Board Presidents.- Certified Florida Notary Show less

Office Manager

• Dec 2017 - Nov 2018

- Primary and final contact for all client interactions. Client relationships were key. - Coordinated changing schedules of affluent clientele with the entire office staff. - Conducted interviews, and led a full training process for multiple clerical positions within the office. - Responsible for comprehending various sized projects, and minding deadlines. - Utilised and troubleshooted CRM for usage by office and all of its physicians. -Time management for team. Self starter. Solution focused. Show less