Experience

On The Spot Media

• United Kingdom
• Online Media

• Client Services, Accounting Assistant

  • Jan 2010 - Present

  Greater New York City Area Apply basic business acumen, research, quantitative skills and analytical ability in servicing clients Coordinate with traffic departments of television stations and networks pertaining to upcoming air spots on a weekly basis. Manage On The Spot Media’s Order Management System. • Demonstrated excellent customer service and account servicing by demonstrating adept oral and written communication skills, diplomatic talents, problem-solving abilities, and liaison capabilities… Show more Apply basic business acumen, research, quantitative skills and analytical ability in servicing clients Coordinate with traffic departments of television stations and networks pertaining to upcoming air spots on a weekly basis. Manage On The Spot Media’s Order Management System. • Demonstrated excellent customer service and account servicing by demonstrating adept oral and written communication skills, diplomatic talents, problem-solving abilities, and liaison capabilities. • Demonstrated proficiency in Quickbooks, billing and invoicing with Excel Pivot-tables, and accounts receivable. • Conduct employee training. • Learned and apply state of the art order-entry system for clients to fulfill orders. • Conduct and set up meetings and presentations for clients via GoToMeeting and in-person meetings. • Chosen as preferred customer service representative for many clients by effectively responding to inquiries from stations or networks regarding traffic instructions, troubleshooting issues, conducting follow up calls and changing existing orders. • Promoted from Duplication and Production Services area as a result of strong attention to detail, follow-up and organizational abilities. Show less



Merrill Lynch

• United States
• Financial Services
• 700 & Above Employee

• Client Associate Intern

  • Sep 2008 - Dec 2008

  Greater New York City Area Researched, compiled, analyzed, and documented financial data for equities, mutual funds and bonds using quantitative skills, analytical abilities and accounting knowledge. Interfaced with financial advisors, administrative and service managers in processing new accounts and enhancing service delivery of existing accounts. Maintained and updated client database. Served as effective liaison between clients and financial personnel. • Assisted financial advisors with recommendations of… Show more Researched, compiled, analyzed, and documented financial data for equities, mutual funds and bonds using quantitative skills, analytical abilities and accounting knowledge. Interfaced with financial advisors, administrative and service managers in processing new accounts and enhancing service delivery of existing accounts. Maintained and updated client database. Served as effective liaison between clients and financial personnel. • Assisted financial advisors with recommendations of investment vehicles at Merrill Lynch through applying strong research and analytical skills. • Selected to contribute to special projects and presentations for vital prospect and client meetings. • Provided marketing ideas and new product suggestions impacting on bottom line revenue stream. • Applied extensive knowledge of financial reporting and financial statement analysis from accounting coursework Show less