Experience

Capital Bank of Botswana

• Banking
• 1 - 100 Employee

• Credit Officer

  • Dec 2012 - Present

  • Mark overdraft limits i.e. setup, amend or cancel limits.• Booking of new loans as well as amending them.• Booking of fixed deposits and recovery of fees for all facilities disbursed.• Preparation of Bank of Botswana monthly and quarterly reports in credit department.• Attend & Resolve complaints/queries.• Completion of auditors’ confirmation reports.• Filing for credit operations department.• Maintenance of registers for all facilities disbursed.

• Credit Officer, Head Office

  • Feb 2012 - Dec 2012

  • Responsible for credit documents origination, prepare business facility letters and security documents for commercial banking, corporate banking at Gaborone Main Branch. • Review credit documentation and follow up deficiency documents with Commercial and Corporate banking.• Collaborate with other business units to ensure completion of documents before utilization of facilities.• Perform annual review of credit documentation files.• Maintain proper inventory and recording of credit securities documentations. • Daily monitoring of maturing pledged fixed deposits as security in credit. • Compile weekly outstanding securities report.• Recording of documents on register - new facilities send to corporate and commercial banking for customers signature.• Providing files to auditors and attending to audit queries.• Requesting settlement balances in respect of customers we issued letters of undertaking on their behalf in order to clear borrowings.• Identify improvement opportunities for credit department and the bank as a whole.• Attending to any queries in credit department.• Attending to any jobs as directed by bank from time to time. • Recording collateral on securities register and capture collateral on flexcube. Show less

• Credit Assistant

  • Jan 2009 - Jan 2012

  • Documenting origination of Bank Guarantees to the client.• Maintaining guarantees registers.• Attending to all inputting flexcube transactions in credit department.• Collection of charges on new drawn facilities.• Collection of charges on excesses - daily referrals.• Capturing of letter of credits.• Booking of new loans. • Collection of Bank Guarantee charges on due dates and recording them.• Setting up of new overdraft limits and renewal of existing limits. • Attending to customers complaints/requests.• Ensuring that we comply with the security requirements and safekeeping of security documents as a security custodian.• Providing files to auditors and attending to audit queries. Show less


Capital Bank
• Banking
• 200 - 300 Employee
• Credit Officer

  • Feb 2012 - Present


Barclays Bank

• Switchboard Operator

  • Jun 2007 - Dec 2008

  • Ensuring that all incoming calls are answered according to the set standard and within a set period of time. • Ensuring motor vehicles road licenses are renewed before expiry date. • Ensuring that there is enough stationery and they are effectively maintained for Head Office. • Process and pay Mascom Wireless Cellular telephone bill monthly for staff members. • Ensuring that the visitors register is checked / authenticated daily and that there is a complaint log to record escalations. • Ensuring that the asset register for office equipment is maintained every 6 months. • Raising SAP requisitions and follow up approvals and escalate where approval delays. • Recording of invoices (Rental/ Maintenance) after Property Manager’s approval to avoid duplication of payment and send them to payment office with a register properly signed for records. • Inviting contractors for quotations as instructed by Assistant or Property Manager for any minor maintenance immediately. • Ensuring that all bank customers and visitors are warmly and professionally received. Show less



Abba Pharmaceuticals

• Sales and Marketing Agent

  • Jan 2005 - May 2007

  • Participated in specific product sales and marketing, ensuring that targets are met with the aim of meeting the sales objective contributing to the growth of the business. • Resolving customers’ queries and complaints them within specified turnaround time. • Working with a team to actively solicite new business and nurturing existing clients account, ensuring their needs and requirements were not only accommodated but surpassed • Participated in specific product sales and marketing, ensuring that targets are met with the aim of meeting the sales objective contributing to the growth of the business. • Resolving customers’ queries and complaints them within specified turnaround time. • Working with a team to actively solicite new business and nurturing existing clients account, ensuring their needs and requirements were not only accommodated but surpassed