Lenka OLSIAKOVA

Graduate Assistant at Florida Atlantic University - College of Business
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Contact Information
us****@****om
(386) 825-5501
Location
Fort Lauderdale, Florida, United States, US
Languages
  • Slovaque Native or bilingual proficiency
  • Anglais Full professional proficiency
  • Français Native or bilingual proficiency
  • Tchèque Full professional proficiency
  • Russe Elementary proficiency
  • Espagnol Elementary proficiency

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Credentials

  • Level 4: Excel Black Belt
    McGraw Hill
    May, 2023
    - Nov, 2024
  • Level 3: Excel Purple Belt
    McGraw Hill
    Apr, 2023
    - Nov, 2024
  • 26 ACADEMY Certificate: Become a Sales Manager
    26 ACADEMY
    Jun, 2020
    - Nov, 2024

Experience

  • Florida Atlantic University - College of Business
    • United States
    • Higher Education
    • 1 - 100 Employee
    • Graduate Assistant
      • Aug 2022 - Present

      Executive Education - College of Business Graduate Assistant Executive Education - College of Business Graduate Assistant

  • PREMIERE LOGE
    • France
    • Hospitality
    • 1 - 100 Employee
    • Sales Developer / Project Manager
      • Feb 2017 - Oct 2021

      1/ Responsible for hotel and event management for companies specializing in sports, entertainment industry (travel sports teams, film crews, actors, touring artists and the casting’s organization team ...) 2/ Maximized outbound sales prospecting by proactively seeking new business opportunities 3/ Supervised consumer research to identify prospects’ needs and arranged appropriate services, 4/ Developed leads and initiated long-term relationship, 5/ Supervised negotiation of sale conditions, organization of site inspections, and conclusion of sale and reporting, 6/ Acted as key contact before, during and after events. Show less

  • Accor
    • France
    • Hospitality
    • 700 & Above Employee
    • Key Accounts Sales Advisor / France Accor Sales Division
      • Jan 2015 - Feb 2017

      1 / Responsible for MICE (meeting, incentive, conference, and exhibition) market, business market, and special events planning, Achieved Performance: 9 000 000 € (2016) ; 7 500 000 € (2015) Supervised Client portfolio: Event agencies based in France, DCM (destination management company and French companies - Key Accounts (Pharma, Cosmetics, Energy, Food industry) 2 / Managed responding tenders and sales negotiation, 3 / Implemented benchmarking , pricing consistency and reporting of activities. Show less

  • Pullman Hotels & Resorts
    • France
    • Hospitality
    • 700 & Above Employee
    • Sales Representative/ Cluster Pullman Paris 4*-5* Hotels
      • Apr 2014 - Jan 2015

      1 / Responsible for processing and follow-up of leisure and incentive group requests 2/ Managed qualification of customers’ needs, drafted and sent appropriate commercial offers, negotiated, drafted contracts and concluded sale, 3 / Optimized both sales of meeting spaces and occupancy of hotel rooms, implemented customer recovery and follow-up, and managed visit for customer, 4 / Retained existing customers and identified prospective customers. 5 / Spearheaded customer portfolio monitoring, and activity reporting, 6 / Achieved commercialization of the Pullman network and implementation of promotions and newsletters with Key Accounts. Show less

  • Accor
    • France
    • Hospitality
    • 700 & Above Employee
    • Event Manager/ Booking Agent / Novotel and Mercure Paris Tour Eiffel 4*
      • Dec 2012 - Sep 2013

      1 / Responsible for processing MICE (meeting, incentive, conference, and exhibition) , business, and leisure requests, also contract management, file tracking, and billing, 2 / Supervised logistics and event planning (10 - 600 pers.) 3 / Spearheaded interface and coordination between all operational services, (technical, front office and restaurant) 4 / Maximized growing demand of additional sales of additional services 5 / Acted as privileged contact of client before, during, and after event to ensure the smooth running of events. Show less

  • Accor
    • France
    • Hospitality
    • 700 & Above Employee
    • Hotel Receptionist at 4* hotels
      • Jun 2011 - Sep 2012

      • Managed customer reception at 4* hotel with 229 rooms • Opening of the first new generation hotel with certification. HQE® • Managed no-show customer billing, customer service • Managed customer reception at 4* hotel with 229 rooms • Opening of the first new generation hotel with certification. HQE® • Managed no-show customer billing, customer service

  • Karyatour Tour opérateur
    • Slovaquie
    • Assistant Project Manager, Travel Agency Karyatour
      • Oct 2008 - Jun 2009

      • Organized individual or group trips, • Responsible for trips sales in Turkey, managed reservations, quality controls and customer service, • Created catalog, newsletter, webmarketing, managed trade fairs and events. • Organized individual or group trips, • Responsible for trips sales in Turkey, managed reservations, quality controls and customer service, • Created catalog, newsletter, webmarketing, managed trade fairs and events.

Education

  • Florida Atlantic University - College of Business
    Master of Science in Business Analytics
    2022 -
  • High School ISEE / Catholic University of Paris ICP
    Master’s Degree in Tourism Projects Engineering and Management, Business and Management
    2012 - 2013
  • Ekonomická univerzita v Bratislave
    Master’s Degree in Tourism Management, Master of Tourism Management
    2008 - 2010
  • Ekonomická univerzita v Bratislave
    Bachelor’s Degree in Business Studies, Business Studies
    2005 - 2008

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