Software Developer

• Jun 2022 - Present

Project Manager

• May 2019 - May 2022

App Deployment Intern

• May 2018 - Jul 2018

Internationally recruited to join Exclusivi and help the company achieve its summer deployment plan. I was the company’s sole representative and helped onboard 3 luxury 5-star hotels on the island of Rhodes. My key responsibilities included managing the company’s relationship with 3 high-value hotel partners, understanding their unique needs to tailor our offering, conducting regular training sessions and acting as the company’s sole point of contact to resolve any challenges during the rollout of the application. • Identified and implemented restaurant point-of-sale (POS) and chat bot integration to further add value to potential and existing clients by improving employee productivity and enhancing the guest experience • Built and managed relationships across all divisions of our hotel customers to gain insight, troubleshoot problems and continuously improve our offering

Engineering and Sales Manager

• May 2015 - Jul 2017

Promoted to oversee the company’s Northern Alberta Pipe operation. I was responsible for a portfolio of 30+ customers, 6 direct reports and a budget of $40 million.• Consistently met sales and profitability targets through consultative and needs-based solution selling, relationship building and new product development• Secured additional, recurring sales of $1 million by switching over 2 customers from the competition; did so by identifying customers’ needs and highlighting our unique value proposition• Increased employee productivity (15%) and reduced errors (10%) by implementing “MH Pro!” software to automate shop drawings and quantity takeoffs

Design Engineer

• Jul 2014 - Apr 2015

Promoted to handle the unit’s design and marketing needs. My primary responsibilities were in identifying opportunities to improve operational improvements and developing relationships with the consulting community to ensure our products were top-of-mind when designing municipal projects. • Improved plant productivity and reduced welding costs by redesigning our standard products to use prefabricated, externally-sourced steel cages instead of manually-welded reinforcement• Fostered new relationships with the consulting community through cold-calling, in-person networking and trade show attendance • Increased product awareness by regularly conducting presentations and plant tours to large audiences (over 50) of consulting engineers, contractors and municipalities

Project Manager

• May 2012 - Jun 2014

Recruited out of university after successfully interning for the company the previous summer. Brought on board after developing excellent rapport with customers. • Tasked with exclusively handling top customer who made up 30% of sales (account size over $10 million) by exhibiting excellent dedication towards customer service• Effectively managed all aspects of multiple large-scale construction projects with contract values over $1 million• Compiled comprehensive report on the viability of offering in-house hydrovac services as a means of complementing an existing business