Leni John

Account Manager at CookieJar Interactive
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Contact Information
Location
Dubai, United Arab Emirates, AE
Languages
  • Hindi Native or bilingual proficiency
  • Malayalam Professional working proficiency
  • English Full professional proficiency

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5.0

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Bimal Jain

I've worked with CookieJar (CJI) for a year and Leni was our Account Manager. Her customer relations capability stood-out during turbulent times that the world was going through and especially our industry. Even when the pressure and expectations from our side increased, she managed to deliver to the best of her ability, which has been very much appreciated as a managed customer. Her Account Management was very effective and her time and priorities management was excellent, which is a critical competency for a Sales & Account Manager. Leni has strong fundamentals and I'm sure she will excel in her role (this one or bigger roles in the future) and will be an asset for any company she works with.

LinkedIn User

Leni was introduced to me as our Accounts Manager to handle our digital marketing when it was in infancy and our business in middle of COVID-19 pandemic. It was very unique scenario and online was the only effective channel. With Leni’s sound knowledge and her matured thinking we could draw an effective plan which has shown results as we were on recovery path quicker than many. My personal observation is that, she is with calm mind with high EQ that helps her to ask relevant questions to get to the bottom to derive the exact business objectives. Also she operates with high ethics and integrity making her very valuable contributor to our team. Being a good listener she comes with an attitude to understand hence has been very effective in her tasks. Lastly, her attitude to keep learning will get her success in whatever she does.

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Credentials

  • PG Diploma in Journalism and Mass Communication
    -

Experience

    • United Arab Emirates
    • Advertising Services
    • 1 - 100 Employee
    • Account Manager
      • Aug 2021 - Present
    • Media And Communications Officer
      • Oct 2018 - Apr 2021

      Handling all media and corporate communications for the company. Handling all media and corporate communications for the company.

    • United Kingdom
    • Business Consulting and Services
    • Sales and Mktg Manager
      • May 2012 - Dec 2014

      Client Liaison, Account Management, Social Media Management Client Liaison, Account Management, Social Media Management

    • Corporate Customer Service
      • Jan 2002 - Jun 2002

      Corporate customer call centre agent Corporate customer call centre agent

    • United Kingdom
    • Computers and Electronics Manufacturing
    • Web Content Writer
      • 1997 - 1999

      Technical Writing for in house software, Web content writing and advertising matter writing Technical Writing for in house software, Web content writing and advertising matter writing

    • United Kingdom
    • Security and Investigations
    • 1 - 100 Employee
    • Technical Writer
      • 1997 - 1999

      Job responsibilities included drafting the technical and user-end manuals for software and related products. Also liaising with clients to understand their requirement and act as a connector between the clients' office and the development team. Job responsibilities included drafting the technical and user-end manuals for software and related products. Also liaising with clients to understand their requirement and act as a connector between the clients' office and the development team.

    • United Kingdom
    • Computers and Electronics Manufacturing
    • Techinical Author
      • 1997 - 1999

Education

  • Bharatiya Vidya Bhavan, New Delhi
    Post Graduation in Journalism and Mass Communication, Communication, Journalism, and Related Programs
    1996 - 1997
  • Jesus and Mary College
    Bachelor's in Literature, English Language and Literature, General
    1992 - 1995
  • St. Paul's School
    High School, Humanities
    1979 - 1992

Community

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