Leness van Kraayenburg
Head of Customer Support at Revix- Claim this Profile
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English Full professional proficiency
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Afrikaans Native or bilingual proficiency
Topline Score
Bio
LinkedIn User
Leness is an outstanding professional in the customer service industry. With her exceptional communication skills and unwavering commitment to customer satisfaction, she has proven to be a valuable asset to the company. She has a rare talent for effectively communicating with customers and building strong, positive relationships. She has a warm and empathetic approach that immediately puts customers at ease and helps to resolve their concerns efficiently and effectively. Whether through phone, email, or live chat, Leness always delivers clear and concise information that leaves a lasting impression of professionalism and competence. What truly sets her apart, however, is her unwavering commitment to customer satisfaction. She consistently goes above and beyond to ensure that each customer feels heard and valued, always taking the time to understand their needs and working tirelessly to find a resolution. This dedication has not only earned her the trust and loyalty of her customers but has also inspired her team to deliver the same level of exceptional service
Marlé Greeff
Leness is exceptionally driven, hardworking and talented. She is very much goal-driven, and her success can be attributed to her positive mindset and great ability to work in a team - both as a team leader and team member.
LinkedIn User
Leness is an outstanding professional in the customer service industry. With her exceptional communication skills and unwavering commitment to customer satisfaction, she has proven to be a valuable asset to the company. She has a rare talent for effectively communicating with customers and building strong, positive relationships. She has a warm and empathetic approach that immediately puts customers at ease and helps to resolve their concerns efficiently and effectively. Whether through phone, email, or live chat, Leness always delivers clear and concise information that leaves a lasting impression of professionalism and competence. What truly sets her apart, however, is her unwavering commitment to customer satisfaction. She consistently goes above and beyond to ensure that each customer feels heard and valued, always taking the time to understand their needs and working tirelessly to find a resolution. This dedication has not only earned her the trust and loyalty of her customers but has also inspired her team to deliver the same level of exceptional service
Marlé Greeff
Leness is exceptionally driven, hardworking and talented. She is very much goal-driven, and her success can be attributed to her positive mindset and great ability to work in a team - both as a team leader and team member.
LinkedIn User
Leness is an outstanding professional in the customer service industry. With her exceptional communication skills and unwavering commitment to customer satisfaction, she has proven to be a valuable asset to the company. She has a rare talent for effectively communicating with customers and building strong, positive relationships. She has a warm and empathetic approach that immediately puts customers at ease and helps to resolve their concerns efficiently and effectively. Whether through phone, email, or live chat, Leness always delivers clear and concise information that leaves a lasting impression of professionalism and competence. What truly sets her apart, however, is her unwavering commitment to customer satisfaction. She consistently goes above and beyond to ensure that each customer feels heard and valued, always taking the time to understand their needs and working tirelessly to find a resolution. This dedication has not only earned her the trust and loyalty of her customers but has also inspired her team to deliver the same level of exceptional service
Marlé Greeff
Leness is exceptionally driven, hardworking and talented. She is very much goal-driven, and her success can be attributed to her positive mindset and great ability to work in a team - both as a team leader and team member.
LinkedIn User
Leness is an outstanding professional in the customer service industry. With her exceptional communication skills and unwavering commitment to customer satisfaction, she has proven to be a valuable asset to the company. She has a rare talent for effectively communicating with customers and building strong, positive relationships. She has a warm and empathetic approach that immediately puts customers at ease and helps to resolve their concerns efficiently and effectively. Whether through phone, email, or live chat, Leness always delivers clear and concise information that leaves a lasting impression of professionalism and competence. What truly sets her apart, however, is her unwavering commitment to customer satisfaction. She consistently goes above and beyond to ensure that each customer feels heard and valued, always taking the time to understand their needs and working tirelessly to find a resolution. This dedication has not only earned her the trust and loyalty of her customers but has also inspired her team to deliver the same level of exceptional service
Marlé Greeff
Leness is exceptionally driven, hardworking and talented. She is very much goal-driven, and her success can be attributed to her positive mindset and great ability to work in a team - both as a team leader and team member.
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Experience
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Revix
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United Kingdom
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Investment Management
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1 - 100 Employee
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Head of Customer Support
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Feb 2021 - Present
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Head of Customer Success
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Feb 2021 - Present
As Head of Customer Success at Revix my aim is to create a community within the Revix family. I am a world traveller who loves learning about, understanding and embracing the diversity of different cultures and customs. I believe in excellence and love all things that sparkle (much like my personality).I believe in treating people the way I'd like to be treated and will always go the extra mile to make sure that everyone is comfortable and happy. Live in the moment and always find the silver linings because there are plenty! Show less
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Dufry Group
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Switzerland
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Retail
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700 & Above Employee
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Retail Manager
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Aug 2019 - Feb 2021
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Holland America Line
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United States
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Travel Arrangements
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700 & Above Employee
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Fine Jewelry Specialist
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Sep 2017 - Aug 2019
Promotional Ambassidor Promotional Ambassidor
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Advertising Sales Consultant
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Aug 2015 - Aug 2017
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Sales and Exhibition Coordinator
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Mar 2015 - Jul 2015
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Square Peg Recruitment
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United Kingdom
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Outsourcing and Offshoring Consulting
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Recruitment Specialist
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Oct 2014 - Jan 2015
Recruitment services with a personal touch.Recruiting across a broad range of industries including specifically - Financial, IT, Call Centre Team Leaders, HR, Sales and Marketing, E-Commerce Procurement Officers, Project Accountants, Creditors Clerk. Able to provide talent solutions across all organisational levels from call centre agents and supporting staff to senior level top management. Full employment checking services as well as credit, qualification and criminal vetting checks. All literacy and computer assessments done on site. Show less
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Receptionist
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Jul 2014 - Sep 2014
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CTI Education Group
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South Africa
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Higher Education
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300 - 400 Employee
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Student Advisor
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May 2012 - Jul 2014
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Kids Living
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Türkiye
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Retail
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1 - 100 Employee
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Sales Assistant
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Jan 2012 - May 2012
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Kingsley Heath
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Retail
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1 - 100 Employee
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Assistant Manager
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Aug 2011 - Dec 2011
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Retail Sales Manager
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May 2010 - Aug 2011
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Education
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North West University - Potchefstroom campus
Secondary Education and Teaching -
HTS Witbank
Matric -
Duvha Park Primary