Experience

India Innovation Partners

• United States
• Professional Training and Coaching
• 1 - 100 Employee

• Lead Partner, Founder

  • Jun 2019 - Present

  IIP is a global technology commercialization and marketing company, with deep roots in India going back to 2006.We serve entrepreneurs and small business owners. Our singular mission is to help them WIN! We do that by helping them to successfully bring their new products and services to market and to expand markets for their existing products. We work with all kinds of companies: high-tech, low-tech, even no-tech. We work with national and regional governmental agencies; and non-profit organizations. Together, we develop programs that deliver winning results for entrepreneurs and measurable economic development for the sponsoring agencies. When entrepreneurs win, problems are solved. And, when problems are solved, prosperity grows and people’s lives improve. Show less



Indo-American Innovation Alliance

• Austin, TX USA | New Delhi India

• Executive Director

  • Nov 2019 - Present

  I help organizations and agencies to develop and execute effective programs that empower innovators and entrepreneurs to bring their new products and service to market. I lead an international not-for-profit organization focused on developing innovation capabilities and linkages between the nations of India and the USA. Our IAIA team draws from a wide pool of acclaimed innovation and entrepreneurship experts from industry and academia. Our programs help innovators win. When entrepreneurs win, problems are solved. And, when problems are solved, prosperity grows and people’s lives improve. Show less



Invenco by GVR

• United States
• Software Development
• 100 - 200 Employee

• Vice President of Global Services and GM of U.S. Operations

  • Oct 2017 - Nov 2019

  I was responsible for the development and execution of Invenco’s services strategies to ensure customer success around the world. As U.S. General Manager, I led the daily business operations of Invenco’s US-based team in its drive to make Invenco North America’s first choice for self-service payment technology. I was responsible for the development and execution of Invenco’s services strategies to ensure customer success around the world. As U.S. General Manager, I led the daily business operations of Invenco’s US-based team in its drive to make Invenco North America’s first choice for self-service payment technology.



IC2 Institute at the University of Texas at Austin

• Austin, Texas USA

• Director - Government and Industry Relations

  • Oct 2016 - Oct 2017

  The IC2 Institute at the University of Texas at Austin is a world leader in technology commercialization strategy and education. In my role at the IC2 Institute, I helped governmental organizations and industry partners to harness the power of effective tech commercialization programs to convert technology to wealth, and to build innovation-based economic growth. I worked closely with client organizations to leverage the Institute’s deep knowledge to create effective programs for innovation ecosystem growth, incubation development and innovator training. Show less



Wayne Fueling Systems

• United States
• Automation Machinery Manufacturing
• 300 - 400 Employee

• Global Service Operations Leader

  • Jun 2013 - Jun 2016

  Led Wayne's Global Service Operations team, focused on Wayne’s after-market products and services business. Provided leadership to a team comprised of more than 300 customer service and technical support professionals, supporting the full range of Wayne’s retail fueling products in 140 countries around the world, including fuel dispensers, forecourt automation, point-of-sale (POS), automatic tank gauging systems and global delivery of video-at-the-pump marketing media. The Global Service Ops team managed:- Multiple global technical call centers- First and second level customer and technical support. - Aftermarket spare parts - Implementation project management - Technical training- Warranty management Show less

• Director, Network Operations Center

  • Mar 2012 - May 2013

  Provided strategic leadership of Wayne's global Network Operations Center, and Technical Support Center (Help Desk) teams. Developed new processes that significantly improved customer support levels, product performance, and technician training. Network Operations Center provides enhanced remote monitoring and diagnostics capabilities to Wayne’s retail fueling equipment customers, and supports advanced products such as video-at-the-pump marketing media (inOvationTV). The Technical Support Center provides 1st and 2nd level technical support to Wayne’s North American customers and service network. Show less



The Alliance for Better Innovation

• Austin, Texas Area

• Executive Director

  • Oct 2010 - Mar 2012

  Founded and led global not-for-profit research and education organization focused on developing improved innovation methodologies for innovators and entrepreneurs. As Executive Director, provided leadership and technical expertise that led to the development of training and coaching platforms to deliver better innovation strategies globally. Founded and led global not-for-profit research and education organization focused on developing improved innovation methodologies for innovators and entrepreneurs. As Executive Director, provided leadership and technical expertise that led to the development of training and coaching platforms to deliver better innovation strategies globally.



IC2 Institute - University of Texas at Austin (Innovation, Creativity, Capital)

• Austin, Texas Area

• Technology Commercialization Strategist | Program Leader

  • Feb 2006 - Oct 2010

  Program Manager and technology commercialization strategist. Led the Institute's India Program Office. Developed and managed several large and complex technology commercialization programs in India and Hungary. Developed multiple technology commercialization programs for the Indian government (including highly successful India Innovation Growth Program). These Indian programs reached more than 2,000 innovators and have resulted in more than $780 million in economic development. Worked with innovators from Korea, Poland, Mexico, Hungary and India. Show less



ThreatWire Corporation

• President, Information Services Consulting

  • Apr 2001 - Sep 2006

  President of niche IT consulting firm in the Austin area, specializing in Info Systems Security, business accounting systems and new systems design. Focused on small to medium sized business clients. President of niche IT consulting firm in the Austin area, specializing in Info Systems Security, business accounting systems and new systems design. Focused on small to medium sized business clients.



Verizon Business

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Engineering Director

  • 1982 - 2000

  Held several executive-level positions within MCI WorldCom’s intelligent services and network engineering organization, known as the Intelligent Services Platform (ISP). Reported to the Senior Vice President of Intelligent Networks Development and Architecture. Duties involved overall responsibility for the planning, development, implementation and maintenance of all technical platforms supporting enhanced telecommunication service products. Held several executive-level positions within MCI WorldCom’s intelligent services and network engineering organization, known as the Intelligent Services Platform (ISP). Reported to the Senior Vice President of Intelligent Networks Development and Architecture. Duties involved overall responsibility for the planning, development, implementation and maintenance of all technical platforms supporting enhanced telecommunication service products.