Lena Quach
Application Administrator at Meritrust Credit Union- Claim this Profile
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Bio
Experience
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Meritrust Credit Union
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United States
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Banking
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100 - 200 Employee
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Application Administrator
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Jul 2022 - Present
• Maintain and update credit union business systems including core system, loan origination system, scheduling systems and all other ancillary business system software. • Collaborate with analysts to identify and implement ways to maximize benefits from applications and platforms. Support analysts as they work with stakeholders to receive approval and implement changes. • Undertake application administration, custom query, end-user support, training, troubleshooting, and documenting business processes and procedures. • Create/modify schedule according to which nightly batches and jobs are run and ensuring that schedule functions properly. • Analyze and resolve problems according to shifting priorities, time frames and resources, and documents resolutions. • Assist Network and Security teams with necessary logs when needed for troubleshooting issues. • Develop test plans to verify logic of new or modified applications. • Plan, coordinate, test, and communicate changes, upgrades/maintenance schedules, and new services/features within IT, ensuring business operations will operate correctly in current and future environments • Import, extract, transfer and/or load data from heterogeneous data sources. • Create functional queries using appropriate syntax; author statements and clauses instituting and restoring backup databases. • Serves as escalation resource for IT Helpdesk staff for application and database services and support. • Work with internal development team by supporting and implementing application installs, updates, and maintenance. Show less
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BOMBARDIER
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Canada
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Aviation and Aerospace Component Manufacturing
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700 & Above Employee
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Material Support Intern
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May 2021 - Jul 2022
- Administrative support duties: data management, input, and reports. - Working with vendors and creating/editing purchase orders through SAP. - Knowledge in pivotal and sales force. - Assisting buyers on a daily basis. - Administrative support duties: data management, input, and reports. - Working with vendors and creating/editing purchase orders through SAP. - Knowledge in pivotal and sales force. - Assisting buyers on a daily basis.
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Spirit AeroSystems
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United States
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Aviation and Aerospace Component Manufacturing
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700 & Above Employee
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Production Assembler
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May 2020 - Oct 2020
Collaboration with Vyaire Medical during Covid-19 to produce over 25,000 ventilators. - Ensuring safe and efficient equipment operation by identifying failed equipment, troubleshooting failures, and performing maintenance tasks to maintain production.-Recommending proposals for improving products, processes in procedures, productivity, and work environment. (Continuous improvement process)-Responsible for learning various functions of LTV production line which included: Calibration, Function, Final Test, and Repair. Show less
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M10 Process Mechanic
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Jun 2017 - Apr 2020
- Completed Hazardous, Blueprint, Crane Operation, and Motor Vehicle training.- Performed and responsible for spray jobs to the aircraft per specifications.- Ran machinery robot to specifications and provided trouble shooting.- Loaded and unloaded small to large parts from 4’ to 48’
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Education
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Wichita State University
Bachelor of Business Administration - BBA, Information Technology and Management Information Systems