Lena Quach

Application Administrator at Meritrust Credit Union
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Contact Information
us****@****om
(386) 825-5501
Location
Wichita, Kansas, United States, US

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Experience

    • United States
    • Banking
    • 100 - 200 Employee
    • Application Administrator
      • Jul 2022 - Present

      • Maintain and update credit union business systems including core system, loan origination system, scheduling systems and all other ancillary business system software. • Collaborate with analysts to identify and implement ways to maximize benefits from applications and platforms. Support analysts as they work with stakeholders to receive approval and implement changes. • Undertake application administration, custom query, end-user support, training, troubleshooting, and documenting business processes and procedures. • Create/modify schedule according to which nightly batches and jobs are run and ensuring that schedule functions properly. • Analyze and resolve problems according to shifting priorities, time frames and resources, and documents resolutions. • Assist Network and Security teams with necessary logs when needed for troubleshooting issues. • Develop test plans to verify logic of new or modified applications. • Plan, coordinate, test, and communicate changes, upgrades/maintenance schedules, and new services/features within IT, ensuring business operations will operate correctly in current and future environments • Import, extract, transfer and/or load data from heterogeneous data sources. • Create functional queries using appropriate syntax; author statements and clauses instituting and restoring backup databases. • Serves as escalation resource for IT Helpdesk staff for application and database services and support. • Work with internal development team by supporting and implementing application installs, updates, and maintenance. Show less

    • Canada
    • Aviation and Aerospace Component Manufacturing
    • 700 & Above Employee
    • Material Support Intern
      • May 2021 - Jul 2022

      - Administrative support duties: data management, input, and reports. - Working with vendors and creating/editing purchase orders through SAP. - Knowledge in pivotal and sales force. - Assisting buyers on a daily basis. - Administrative support duties: data management, input, and reports. - Working with vendors and creating/editing purchase orders through SAP. - Knowledge in pivotal and sales force. - Assisting buyers on a daily basis.

    • United States
    • Aviation and Aerospace Component Manufacturing
    • 700 & Above Employee
    • Production Assembler
      • May 2020 - Oct 2020

      Collaboration with Vyaire Medical during Covid-19 to produce over 25,000 ventilators. - Ensuring safe and efficient equipment operation by identifying failed equipment, troubleshooting failures, and performing maintenance tasks to maintain production.-Recommending proposals for improving products, processes in procedures, productivity, and work environment. (Continuous improvement process)-Responsible for learning various functions of LTV production line which included: Calibration, Function, Final Test, and Repair. Show less

    • M10 Process Mechanic
      • Jun 2017 - Apr 2020

      - Completed Hazardous, Blueprint, Crane Operation, and Motor Vehicle training.- Performed and responsible for spray jobs to the aircraft per specifications.- Ran machinery robot to specifications and provided trouble shooting.- Loaded and unloaded small to large parts from 4’ to 48’

Education

  • Wichita State University
    Bachelor of Business Administration - BBA, Information Technology and Management Information Systems
    2016 - 2022

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