Lena Lan

Head of Commercial & Service Department at German Centre for Industry and Trade Shanghai Co. Ltd.
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Contact Information
us****@****om
(386) 825-5501
Location
Shanghai, China, CN
Languages
  • English Professional working proficiency
  • German Professional working proficiency

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Experience

    • China
    • Real Estate
    • 1 - 100 Employee
    • Head of Commercial & Service Department
      • Sep 2017 - Present

    • Senior Manager
      • Oct 2006 - Present

      - Business development of new business areas or customers for Apartments, Events & Conferences - Supervising online and offline marketing campaigns in close collboration with marketing agencies - Price negotiation and preparing contracts - After sales support, such as repair/ maintenance, customer complaints etc. - Customer relationship management - Responsible for the organization and execution of customer events such as openings, exhibitions, shows and company events - In close collaboration with project teams/suppliers for projects and specific services for customers - Recruiting, training and supervision of apartment staff and event staff Show less

    • Commerce Analyzer in Communication Strategic Procurement
      • Jan 2005 - Oct 2006

      - Selecting and summarizing information from internal system (SAP) to support procurement and marketing decisions - Cost analyzing and pricing - Selecting and summarizing information from internal system (SAP) to support procurement and marketing decisions - Cost analyzing and pricing

    • Assistant to Sales Director
      • Mar 2004 - Dec 2004

      - Customer relationship maintenance - Communication between overseas sales department and local offices - Sorting daily sales reports and documentations - In charge of marketing activities to support sales - German-Chinese translation for Sales Director - Customer relationship maintenance - Communication between overseas sales department and local offices - Sorting daily sales reports and documentations - In charge of marketing activities to support sales - German-Chinese translation for Sales Director

Education

  • East China Normal University
    Bachelor's degree, Economic German
    2000 - 2004
  • East China Normal University
    Bachelor’s Degree, Economic German
    2000 - 2004
  • 德国不来梅科技大学
    Exchange Student, 工商管理
    2002 - 2003

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