COO (Chief Operating Officer)

• Jul 2023 - Present

Head of Service & Supply Management

• Jun 2022 - Jul 2023

Senior Product Manager

• Mar 2022 - May 2022

My responsibilities included:- Managing agile software development according to Scrum by shaping the roadmap to match our ORKs, managing the Backlog as well as planning and executing all Scrum ceremonies - Continuously improving the product along the customer journey by tracking product usage, executing A/B tests, and evaluating NPS feedbacks- Working closely together with UX/UI team to ensure usability of the customer flow throughout the whole journey- Conceptualizing and implementing a MVP for the realignment of the Aroundhome craftsman category by conducting extensive product discovery, including qualitative and quantitative user research as well as state of the art market analysis techniques Show less

Product Manager

• May 2020 - Mar 2022

Junior Product Manager

• Apr 2019 - Apr 2020

Consultant Digital Transformation

• Nov 2017 - Apr 2019

My responsibilities included: - Navigated the agile development of new IT applications in the public sector as business contact person for Scrum teams - Structured the requirements management and thereby increased efficiency in the collaboration between business and IT departments - Adjusted the development process to the user experience through conceptualization and implementation of test formats (including quantitative surveys, workshops, open innovation campaigns, focus groups and laboratory tests) Show less

Working Student Business Excellence (Sales Operations)

• Oct 2016 - Oct 2017

My responsibilities included: - Sales Forecast for Key Account Management - Weekly KPI Management Report - Ad-hoc analyses - Optimization of existing Excel reports Project: - implementing a controlling for categorization of customer accounts My responsibilities included: - Sales Forecast for Key Account Management - Weekly KPI Management Report - Ad-hoc analyses - Optimization of existing Excel reports Project: - implementing a controlling for categorization of customer accounts

Travel & Fleet Management

• Apr 2015 - Oct 2016

My responsibilities included projects in the following areas: - Rental car tender - Corporate Carsharing - Credit card tender - Travel Booklet (Source of information for business travellers) - Ground Transportation (Limousine service, Taxi, Shuttle Bus) - Fleet Management System ...and also functional support: Supporting the travel and fleet ticket system (support of the employees with all issues related to business trips and company cars/ car sharing), support with OBE (online booking engine), interactions with service providers, auditing with Maxflow Show less

Travel Agent Trainee

• Dec 2008 - Jul 2011

During my apprenticeship as a travel agent, my focus was on creating and selling individual travel offers, especially for the target areas Australia and New Zealand. I supervised the marketing, acquisition and customer service regarding the project “Rugby World Cup 2011”. During my apprenticeship as a travel agent, my focus was on creating and selling individual travel offers, especially for the target areas Australia and New Zealand. I supervised the marketing, acquisition and customer service regarding the project “Rugby World Cup 2011”.