Lemor Weiss
Account Catalyst at Flux Full Circle- Claim this Profile
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Bio
Sébastien MICHAUD
I worked with Lemor for 2 years and it was a real pleasure. She was always available to help me if needed and her professionalism and knowledge were a big asset for me and the company. During the period of time I worked with her she was really pro active and passionate about online industry and you can feel it in her job. She will be definitely an added value in every company she decides to work in. Thank you and all the best for your future.
Sébastien MICHAUD
I worked with Lemor for 2 years and it was a real pleasure. She was always available to help me if needed and her professionalism and knowledge were a big asset for me and the company. During the period of time I worked with her she was really pro active and passionate about online industry and you can feel it in her job. She will be definitely an added value in every company she decides to work in. Thank you and all the best for your future.
Sébastien MICHAUD
I worked with Lemor for 2 years and it was a real pleasure. She was always available to help me if needed and her professionalism and knowledge were a big asset for me and the company. During the period of time I worked with her she was really pro active and passionate about online industry and you can feel it in her job. She will be definitely an added value in every company she decides to work in. Thank you and all the best for your future.
Sébastien MICHAUD
I worked with Lemor for 2 years and it was a real pleasure. She was always available to help me if needed and her professionalism and knowledge were a big asset for me and the company. During the period of time I worked with her she was really pro active and passionate about online industry and you can feel it in her job. She will be definitely an added value in every company she decides to work in. Thank you and all the best for your future.
Experience
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Flux Full Circle
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South Africa
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Travel Arrangements
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1 - 100 Employee
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Account Catalyst
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Jun 2022 - Present
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Booking.com
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Netherlands
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Software Development
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700 & Above Employee
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Account Manager
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Jul 2018 - Jun 2022
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Account Executive
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Jan 2017 - Jul 2018
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Cabinas La Buena Vida
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Costa Rica
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Online Marketing and Reservations Manager
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Jun 2016 - Jan 2017
I managed online platforms such as Booking.com and Airbnb for 5 cabinas as well as handle all guest relations with clients before during and after arrival. My tasks consistes but were not limited to the following; Online Management of OTA’s such as Airbnb and Booking.com Frequent site inspection of cabinas Online listing maintenance and performance tracking on each of the platform in order to ensure bookings received Updating descriptions and photos on a regular basis Guest Relations: Direct contact with the guests upon confirmation supplying them with the necessary information regarding their stay and assisted with any enquiries. Offer concierge services Check in’s and check outs of clients Instructing payments for bookings and deposits Show less
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Booking.com
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Netherlands
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Software Development
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700 & Above Employee
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Hotel Coordinator
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Sep 2012 - Oct 2015
I have completed many duties in different fields in the Operations Department namely; • Day-to-day communication with partners within Southern Africa by telephone, by internal messaging and occasionally in person to assist with the development of their Booking.com business listing • Building productive relationships with partners to ensure that they offer the best availability and rate structure • Identifying commercial opportunities for partners help improve business by using our internal tool of priority setting – the Booking.com Extranet • First point of contact for key local accommodation partners, answering questions and queries, taking action when needed • Advised accommodation partners regarding their webpages on the Booking.com website and how they could amend data with respect to supply, availability, specials, promotions. • Acted as Liaison person for properties to contact when they have commercial questions by phone and the Account Managers are unavailable • Provided support to properties in building the webpage for accommodations and maintaining property information • Verified that the website had accurate information on properties and pictures of newly registered accommodations • Delivered training by phone to new and or existing properties on how to use Booking.com’s extranet and rates & availability system • Provided properties with information and advice mainly by phone, including follow-ups. • Looked after IT/administrative related tasks • Consulted with the Account Managers, provided information support to Booking.com for new and existing accommodations. • Conducted daily/weekly rate and availability checks on various platforms • Assisted in the preparation of market visits, operational planning and projects • Supported Customer Service, assisting in additional tasks and projects when needed • Updated operational reports on a weekly basis • Assistance with Assessment Days and recruitment for Cape Town Office and Kenya Office • New Hire Training Show less
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Icon Villas
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South Africa
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Travel Arrangements
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1 - 100 Employee
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Reservations Consultant and Long Term Rental Letting Agent for luxury Villas
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Mar 2010 - Jun 2012
I worked as a Reservations Consultant and Letting Agent at Icon Villas. My daily tasks were distributed between two portfolios which specialized in short-term and long term rentals. As a Reservations Consultant I dealt with enquiries for villas based around South Africa and assisted with finding suitable top end accommodation for clients aswell as cater for their needs during their stay. I was also a Letting Agent at Icon Villas, which focused on Long Term Rentals. I spent much time creating an office system suitable for long term rentals, this was in order to streamline procedures with regards to filing, capturing information, creating necessary monthly documents (invoices, homeowner reports and deposits), listing of new properties and seeking tenants, to name a few. Show less
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