Experience

REVENUE AND TAXATION, LOUISIANA DEPARTMENT OF

• United States
• 1 - 100 Employee

• Tax Revenue Account Specialist- Criminal Investigation Division

  • Jul 2018 - Present

  Criminal investigation division Criminal investigation division



Dillard's Inc.

• United States
• Retail
• 700 & Above Employee

• Sales Associate

  • Jun 2018 - Aug 2018



Crescent Bank & Trust

• Customer Serivice Representive

  • Jun 2017 - Jan 2018

  Collect on accounts with Collection Department guidelines, and applicable laws and regulations. Utilize automated dialing system, Identify problem accounts and brings to CRM attention, Collect on accounts to bring accounts current, Meet individual telephone production goals, Document collection efforts and submit to the CRM any changes in customer's information, Handle customer complaints, resolves problems or refers customers to appropriate bank representative for resolution Collect on accounts with Collection Department guidelines, and applicable laws and regulations. Utilize automated dialing system, Identify problem accounts and brings to CRM attention, Collect on accounts to bring accounts current, Meet individual telephone production goals, Document collection efforts and submit to the CRM any changes in customer's information, Handle customer complaints, resolves problems or refers customers to appropriate bank representative for resolution



HOMEGOODS INC

• Assistant Manager in Merchandising

  • Nov 2015 - Jan 2017

  Responsibilities Merchandise the sales floor, markdowns, train associates, interviews, customer satisfaction, manager duties:returns, customer assistance, etc. Accomplishments Training and employee motivation. Help merchandise the store to the standards set by the company Skills Used Customer service, creativity, communications, computer skills, merchandising, inventory, and integrity. Responsibilities Merchandise the sales floor, markdowns, train associates, interviews, customer satisfaction, manager duties:returns, customer assistance, etc. Accomplishments Training and employee motivation. Help merchandise the store to the standards set by the company Skills Used Customer service, creativity, communications, computer skills, merchandising, inventory, and integrity.



Annas Linens

• Assistant Manager

  • Jun 2011 - Aug 2015

  Supervise and delegate the work of up to 8 individuals in a retail store. Run the day to day business in a retail environment, which includes preparing registers for opening, balance the store deposits and cash on a nightly basis, and make sure we meet our sales and customer service quotas. I replenish stock and merchandise products and displays. Maintain the inventory, and make sure my staff is providing excellent customer service and maintaining the store appearance. Trained associates and supervisors.