Lekeshe Mckelvin

Customer Service Representative at TTC-Ameridial, LLC
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Contact Information
us****@****om
(386) 825-5501
Location
Hillside, Illinois, United States, US

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Experience

    • United States
    • Advertising Services
    • 1 - 100 Employee
    • Customer Service Representative
      • Jan 2014 - Present

      Receive inbound calls including transferred sales leads and calls from current and potential customers. Place outbound follow-up calls to sales leads and persuade potential customers to complete and submit an application. Answer questions about the product details, the company, and issues with account for the customers. Assist customers with any technical issues experienced with website and escalate any issues to management appropriately. Perform basic account maintenance activities. Meet Quality Assurance Requirements and other key performance metrics. Show less

    • Excutive assistant
      • Oct 2008 - Oct 2013

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