Experience

Masshealth Enrollment Center

• United States
• Government Administration
• 1 - 100 Employee

• Recruiting Coordinator

  • Dec 2018 - Present

  Using Workday to track applicants Scheduling interviews for hiring managers Acted as liaison between hiring managers and candidates Coordinated and managed recruitment activities Using Workday to track applicants Scheduling interviews for hiring managers Acted as liaison between hiring managers and candidates Coordinated and managed recruitment activities



UnitedHealth Group

• Hospitals and Health Care
• 700 & Above Employee

• Recruiting Coordinator

  • Dec 2016 - Dec 2018

  Scheduled interviews for qualified candidates daily through outlook.Managed recruitment process and stages through Taleo.Partnered with hiring managers and leadership to schedule interviews.Coordinated and managed recruitment activities and kept candidates warm.

• Customer Care Advocate

  • Jun 2014 - Dec 2016

  Assisted patients and their families with healthcare decisions.Helped patients in medical, eldercare, insurance, legal and administrative areas regarding their long-term or acute care needs.Met and exceeded daily call quota Provided excellent customer service to patients in need daily



Boston Medical Center (BMC)

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Administrative Assistant

  • Jun 2011 - Jun 2014

  Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.Received and screened incoming calls, emails and visitors and alerted Director to priority matters.Maintained status reports for client projects.Prepared packages for shipment, pickup and courier services for prompt delivery to customers.

• Nutrition Coordinator

  • Nov 2010 - Jun 2011

  Acted as a liaison between Nutritionist and Nurses to ensure appropriate patient nutrition planManaged patients records and confidentiality which ensured privacy laws were upheld with no violationsOrganized over 30 patient’s nutritional needs and restrictions with nursing home personnel dailyResponded promptly to patient request exceeding hospital time expectations