Experience

Drainage Consultants Ltd

• United Kingdom
• Facilities Services
• 1 - 100 Employee

• PPM Supervisor

  • May 2016 - Present

  • Organising engineer’s day to day planners to incorporate scheduled maintenance visits. • Arranging all visits with Facilities Management • Updating various client databases with the relevant information required. • Providing quotations for site maintenance. • Renewing contracts and providing clients with updates relating to all aspects of site issues. • Providing reports upon completion outlining defects found. • Answering any telephone queries from new and existing clients. • Organising engineer’s day to day planners to incorporate scheduled maintenance visits. • Arranging all visits with Facilities Management • Updating various client databases with the relevant information required. • Providing quotations for site maintenance. • Renewing contracts and providing clients with updates relating to all aspects of site issues. • Providing reports upon completion outlining defects found. • Answering any telephone queries from new and existing clients.



Servest SA

• South Africa
• Facilities Services
• 700 & Above Employee

• Office Manager

  • Jan 2006 - Apr 2016

  • Reporting directly to the Regional Manager • Responsible for the day to day running of the office • Organising engineer’s day to day planners to incorporate scheduled and reactive visits. • Arranging all subcontract visits and orders for scheduled and reactive visits • Updating various client databases with the relevant information required. • Providing quotations, arranging materials and labour and raising invoices upon completion of any authorised works. • Renewing contracts and providing clients with updates relating to all aspects of site issues. • Ensure filing systems are maintained and up to date • Organise engineer’s tool calibration register to ensure items of equipment are fit for purpose. Show less



Endress+Hauser Group

• Automation Machinery Manufacturing
• 700 & Above Employee

• Service Coordinator

  • Jan 2003 - Jan 2006

  • Reporting directly to the Service Manager • Organising the day to day planners for the engineers to incorporate both service and reactive visits. • Liaising directly with clients as to the status of any equipment within the in house repair centre. • Organising training and travel for off shore and overseas visits. • Providing additional telephone cover to the main reception when required. • Reporting directly to the Service Manager • Organising the day to day planners for the engineers to incorporate both service and reactive visits. • Liaising directly with clients as to the status of any equipment within the in house repair centre. • Organising training and travel for off shore and overseas visits. • Providing additional telephone cover to the main reception when required.



OCE (UK) LIMITED

• United Kingdom
• Software Development

• Service Planner

  • Jan 2000 - Nov 2002

  • Liaising directly with the service manager. • Organising visits for remote engineers covering various areas across the country. • Ensuring response times hit and targets met on a daily basis. • Receiving and dealing with call outs both electronically and verbally. • Dealing with customer queries relating to additional work required. • Liaising directly with the service manager. • Organising visits for remote engineers covering various areas across the country. • Ensuring response times hit and targets met on a daily basis. • Receiving and dealing with call outs both electronically and verbally. • Dealing with customer queries relating to additional work required.



Falcon Distribution Company

• United States
• Manufacturing
• 1 - 100 Employee

• Home Delivery Controller

  • Sep 1992 - Dec 1999



DANISH BACON COMPANY LIMITED

• United Kingdom
• 1 - 100 Employee

• Purchase Ledger Clerk/Work Processor Operator

  • Sep 1989 - Mar 1992