Leiloa Lum
Sr. Analyst Project Manager at Ready Capital- Claim this Profile
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Bio
Kaisha Gauderman
Working with Leiloa was an absolute joy. She is well-organized, motivated and brought a level of creativity and talent for aesthetics that went above and beyond. Leiloa is a born leader and would be an asset to any team.
LinkedIn User
It was an absolute pleasure to work with Lei during Hangtight project. She is a proactive, self-driven, self-learning team player who creates a sense of camaraderie in the group. She challenges the team to solve problems critically, creatively, and with empathy. She will get you excited about anything! She brought with her a keen eye for branding and a passion for accessible UI. I also have deep admiration for her confident, articulate, and persuasive communication skills. She would be an incredible asset to any team.
Kaisha Gauderman
Working with Leiloa was an absolute joy. She is well-organized, motivated and brought a level of creativity and talent for aesthetics that went above and beyond. Leiloa is a born leader and would be an asset to any team.
LinkedIn User
It was an absolute pleasure to work with Lei during Hangtight project. She is a proactive, self-driven, self-learning team player who creates a sense of camaraderie in the group. She challenges the team to solve problems critically, creatively, and with empathy. She will get you excited about anything! She brought with her a keen eye for branding and a passion for accessible UI. I also have deep admiration for her confident, articulate, and persuasive communication skills. She would be an incredible asset to any team.
Kaisha Gauderman
Working with Leiloa was an absolute joy. She is well-organized, motivated and brought a level of creativity and talent for aesthetics that went above and beyond. Leiloa is a born leader and would be an asset to any team.
LinkedIn User
It was an absolute pleasure to work with Lei during Hangtight project. She is a proactive, self-driven, self-learning team player who creates a sense of camaraderie in the group. She challenges the team to solve problems critically, creatively, and with empathy. She will get you excited about anything! She brought with her a keen eye for branding and a passion for accessible UI. I also have deep admiration for her confident, articulate, and persuasive communication skills. She would be an incredible asset to any team.
Kaisha Gauderman
Working with Leiloa was an absolute joy. She is well-organized, motivated and brought a level of creativity and talent for aesthetics that went above and beyond. Leiloa is a born leader and would be an asset to any team.
LinkedIn User
It was an absolute pleasure to work with Lei during Hangtight project. She is a proactive, self-driven, self-learning team player who creates a sense of camaraderie in the group. She challenges the team to solve problems critically, creatively, and with empathy. She will get you excited about anything! She brought with her a keen eye for branding and a passion for accessible UI. I also have deep admiration for her confident, articulate, and persuasive communication skills. She would be an incredible asset to any team.
Experience
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Ready Capital
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United States
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Real Estate
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100 - 200 Employee
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Sr. Analyst Project Manager
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Jul 2023 - Present
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Hangtight
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United States
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Technology, Information and Internet
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1 - 100 Employee
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Product Design Intern
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Nov 2022 - Jul 2023
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lum.design
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Design Services
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UI/UX Designer | Researcher
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Jul 2021 - Nov 2022
Odyssey Bikes - Online Bicycle Company (Conceptual) ― ∙ Optimized the browsing and checkout experience for an online bike company and improved the completion rate by 70%. ∙ Conducted competitive analysis and user surveys to gain insight into user journeys, created a persona, user flow, and designed mid to high-fidelity wireframes. ∙ Implemented a customer support tool and a product quiz to promote user engagement. Voilà - Guided Recipe iOS App (Conceptual) ― ∙… Show more Odyssey Bikes - Online Bicycle Company (Conceptual) ― ∙ Optimized the browsing and checkout experience for an online bike company and improved the completion rate by 70%. ∙ Conducted competitive analysis and user surveys to gain insight into user journeys, created a persona, user flow, and designed mid to high-fidelity wireframes. ∙ Implemented a customer support tool and a product quiz to promote user engagement. Voilà - Guided Recipe iOS App (Conceptual) ― ∙ Simplified complex recipes with step-by-step instructions to prioritize efficient prep work and time management. ∙ Synthesized research to identify user pain points, conducted a competitive analysis, mapped out user flows, sketched storyboards, developed and tested rapid prototypes, iterated and conducted usability tests to validate the new solution. ∙ Incorporated detailed step-by-step instructions with images and videos with a voice command option. Past Projects 2021 Salvage - Informative Waste and Recycling iOS App (Conceptual) ― ∙ Independently designed a mobile platform to inform, motivate, and encourage people to recycle used batteries by making drop-off locations accessible for everyone. ∙ Conducted secondary research, user interviews, created personas, user stories, site map, sketches, wireframes, prototypes, and four rounds of usability testing. 𝐒𝐤𝐢𝐥𝐥𝐬: User Experience (UX) | User Interface (UI) | User Research | Product Design | Design Strategy | Demonstrating Emotional Intelligence | Usability Testing | Wireframing | Prototyping | Designing for Accessibility | E-commerce | Effective Presentations and Public Speaking | Storyboarding Show less Odyssey Bikes - Online Bicycle Company (Conceptual) ― ∙ Optimized the browsing and checkout experience for an online bike company and improved the completion rate by 70%. ∙ Conducted competitive analysis and user surveys to gain insight into user journeys, created a persona, user flow, and designed mid to high-fidelity wireframes. ∙ Implemented a customer support tool and a product quiz to promote user engagement. Voilà - Guided Recipe iOS App (Conceptual) ― ∙… Show more Odyssey Bikes - Online Bicycle Company (Conceptual) ― ∙ Optimized the browsing and checkout experience for an online bike company and improved the completion rate by 70%. ∙ Conducted competitive analysis and user surveys to gain insight into user journeys, created a persona, user flow, and designed mid to high-fidelity wireframes. ∙ Implemented a customer support tool and a product quiz to promote user engagement. Voilà - Guided Recipe iOS App (Conceptual) ― ∙ Simplified complex recipes with step-by-step instructions to prioritize efficient prep work and time management. ∙ Synthesized research to identify user pain points, conducted a competitive analysis, mapped out user flows, sketched storyboards, developed and tested rapid prototypes, iterated and conducted usability tests to validate the new solution. ∙ Incorporated detailed step-by-step instructions with images and videos with a voice command option. Past Projects 2021 Salvage - Informative Waste and Recycling iOS App (Conceptual) ― ∙ Independently designed a mobile platform to inform, motivate, and encourage people to recycle used batteries by making drop-off locations accessible for everyone. ∙ Conducted secondary research, user interviews, created personas, user stories, site map, sketches, wireframes, prototypes, and four rounds of usability testing. 𝐒𝐤𝐢𝐥𝐥𝐬: User Experience (UX) | User Interface (UI) | User Research | Product Design | Design Strategy | Demonstrating Emotional Intelligence | Usability Testing | Wireframing | Prototyping | Designing for Accessibility | E-commerce | Effective Presentations and Public Speaking | Storyboarding Show less
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Joseph D'Angelo & Ashley Olson, La Jolla Dentists
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United States
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Medical Practices
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1 - 100 Employee
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Dental Assistant
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Feb 2019 - Nov 2022
∙ Assisted in surgical procedures such as dental implantations, impacted teeth removal, sinus elevations, and root canals. ∙ Processed x-rays and diagnostic assessments, including CT- Scans, Itero 3D scans, and digital photos. ∙ Managed over 300 patient charts, proposed and documented restorations. 𝐒𝐤𝐢𝐥𝐥𝐬: Ability to Multitask | Cooperative and Adaptable | Detail-Oriented | Administrative | Building Rapport | Coding Procedures ∙ Assisted in surgical procedures such as dental implantations, impacted teeth removal, sinus elevations, and root canals. ∙ Processed x-rays and diagnostic assessments, including CT- Scans, Itero 3D scans, and digital photos. ∙ Managed over 300 patient charts, proposed and documented restorations. 𝐒𝐤𝐢𝐥𝐥𝐬: Ability to Multitask | Cooperative and Adaptable | Detail-Oriented | Administrative | Building Rapport | Coding Procedures
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The Pangaea Project, LLC
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San Diego, California, United States
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Co-founder & Creative Director
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Apr 2019 - Mar 2020
∙ Co-founded a music charity-focused event company. ∙ Directed and produced content creation; set design, social media flyers, and photos. ∙ Led and managed a team of creatives to design, organize, and cultivate a unique live music experience. ∙ Worked directly with clients to understand goals, pitch and test creative ideas. ∙ Effectively cultivated partnerships and relationships. 𝐒𝐤𝐢𝐥𝐥𝐬: Project Management | Creative Ideation | Concept Development | Graphic Design |… Show more ∙ Co-founded a music charity-focused event company. ∙ Directed and produced content creation; set design, social media flyers, and photos. ∙ Led and managed a team of creatives to design, organize, and cultivate a unique live music experience. ∙ Worked directly with clients to understand goals, pitch and test creative ideas. ∙ Effectively cultivated partnerships and relationships. 𝐒𝐤𝐢𝐥𝐥𝐬: Project Management | Creative Ideation | Concept Development | Graphic Design | Content Strategy | Relationship Building | Marketing Show less ∙ Co-founded a music charity-focused event company. ∙ Directed and produced content creation; set design, social media flyers, and photos. ∙ Led and managed a team of creatives to design, organize, and cultivate a unique live music experience. ∙ Worked directly with clients to understand goals, pitch and test creative ideas. ∙ Effectively cultivated partnerships and relationships. 𝐒𝐤𝐢𝐥𝐥𝐬: Project Management | Creative Ideation | Concept Development | Graphic Design |… Show more ∙ Co-founded a music charity-focused event company. ∙ Directed and produced content creation; set design, social media flyers, and photos. ∙ Led and managed a team of creatives to design, organize, and cultivate a unique live music experience. ∙ Worked directly with clients to understand goals, pitch and test creative ideas. ∙ Effectively cultivated partnerships and relationships. 𝐒𝐤𝐢𝐥𝐥𝐬: Project Management | Creative Ideation | Concept Development | Graphic Design | Content Strategy | Relationship Building | Marketing Show less
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Tower23 Inc; JRDN Restaurant
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United States
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Restaurants
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1 - 100 Employee
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Banquet Server/ Food Runner/ Busser
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Jun 2018 - Apr 2019
∙ Accurately executed guest orders and requests in an attentive and timely fashion. ∙ Possessed comprehensive knowledge of the menu, including daily features and specials. ∙ Demonstrated ability to multitask and pace each table appropriately. ∙ Delegated side-work and tasks for peers. ∙ Trained and assisted new staff members in giving the best style of service. 𝐒𝐤𝐢𝐥𝐥𝐬: Customer Service | Ability to Multitask | Cooperative and Adaptable | Detail-Oriented | Suggestive… Show more ∙ Accurately executed guest orders and requests in an attentive and timely fashion. ∙ Possessed comprehensive knowledge of the menu, including daily features and specials. ∙ Demonstrated ability to multitask and pace each table appropriately. ∙ Delegated side-work and tasks for peers. ∙ Trained and assisted new staff members in giving the best style of service. 𝐒𝐤𝐢𝐥𝐥𝐬: Customer Service | Ability to Multitask | Cooperative and Adaptable | Detail-Oriented | Suggestive Selling Show less ∙ Accurately executed guest orders and requests in an attentive and timely fashion. ∙ Possessed comprehensive knowledge of the menu, including daily features and specials. ∙ Demonstrated ability to multitask and pace each table appropriately. ∙ Delegated side-work and tasks for peers. ∙ Trained and assisted new staff members in giving the best style of service. 𝐒𝐤𝐢𝐥𝐥𝐬: Customer Service | Ability to Multitask | Cooperative and Adaptable | Detail-Oriented | Suggestive… Show more ∙ Accurately executed guest orders and requests in an attentive and timely fashion. ∙ Possessed comprehensive knowledge of the menu, including daily features and specials. ∙ Demonstrated ability to multitask and pace each table appropriately. ∙ Delegated side-work and tasks for peers. ∙ Trained and assisted new staff members in giving the best style of service. 𝐒𝐤𝐢𝐥𝐥𝐬: Customer Service | Ability to Multitask | Cooperative and Adaptable | Detail-Oriented | Suggestive Selling Show less
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The Flower Boutique
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United Kingdom
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1 - 100 Employee
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Assistant Manager
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May 2016 - May 2018
· Created a one-of-a kind experience with flowers and other organic materials for weddings, events, and special occasions. · Conducted bridal consultations. · Managed inventory and maintained a presentable sales environment. 𝐒𝐤𝐢𝐥𝐥𝐬: Creative Problem Solving | Emotional Intelligence | Building Rapport | Effective Communication | Empathy · Created a one-of-a kind experience with flowers and other organic materials for weddings, events, and special occasions. · Conducted bridal consultations. · Managed inventory and maintained a presentable sales environment. 𝐒𝐤𝐢𝐥𝐥𝐬: Creative Problem Solving | Emotional Intelligence | Building Rapport | Effective Communication | Empathy
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Planned to Perfection Events
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Charlotte, North Carolina, United States
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Wedding Event Planner
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Jul 2013 - Apr 2016
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The Flower Diva, Inc.
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United States
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Retail
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1 - 100 Employee
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Floral Designer
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Mar 2012 - Apr 2016
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Education
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Springboard
UI/UX Design Career Track, Industrial and Product Design -
SDDC
Dental Assisting/Assistant -
Central Piedmont Community College
Associate of Arts and Sciences - AAS, Residential and Commercial Interior Design