Experience

Pool and Electrical Products, Florida Water Products, and American Pool Supply.
• United States
• Wholesale
• 1 - 100 Employee
• Retail Associate

  • May 2022 - Present


Red Bull

• Austria
• Food and Beverage Services
• 700 & Above Employee

• Sales Trainee

  • Feb 2022 - Present

  La Mirada, California, United States



SpringHill Suites by Marriott

• Hospitality
• 700 & Above Employee

• Front Desk Supervisor

  • Dec 2020 - Jun 2021

  Anaheim, California, United States



Homewood Suites by Hilton

• Hospitality
• 700 & Above Employee

• Front Desk Agent

  • Jun 2020 - Dec 2020

  Irvine, California, United States ● Communicate effectively with guests and fellow team members. ● Greet arriving guests and complete established check-in procedures on a daily basis in order to ensure that guests are fully satisfied. ● Facilitate guest departures on a daily basis by following established procedures in order to close guest accounts and determine future room availability. ● Regularly calculate and/or post monies, receipts, guest accounts and other forms of credit using proper cash handling methods and… Show more ● Communicate effectively with guests and fellow team members. ● Greet arriving guests and complete established check-in procedures on a daily basis in order to ensure that guests are fully satisfied. ● Facilitate guest departures on a daily basis by following established procedures in order to close guest accounts and determine future room availability. ● Regularly calculate and/or post monies, receipts, guest accounts and other forms of credit using proper cash handling methods and established procedures in order to present the guest with accurate hotel charges upon checkout. ● Courteously answer inquiries and accept reservations, both in person and over the phone, by utilizing the company’s reservation guideline. ● Accurately and professionally, communicate hotel rates and information, utilize suggestive selling techniques, demonstrate advantages and create value for our guests. ● Maintain good guest relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses in person and on the phone. ● Operate the PBX equipment by accepting incoming calls and assisting out-going calls, setting wake-up calls and communicating to guests to ensure timely and efficient service. ● Control cash and credit transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel policy. ● Process all guest mail, messages and faxes by receiving, sorting, notifying and distributing to mailboxes and to guests in order to ensure guests receive the information in a timely manner. ● Contribute to and maintain established information and communication sources such as department and front desk logbooks in order to enhance department communications and operations. ● Assist other team members and departments to contribute to the best overall performance of the department and hotel. ● Perform other duties as assigned, requested or deemed necessary by management. Show less



Smart & Final

• United States
• Retail
• 700 & Above Employee

• Retail Specialist

  • Apr 2020 - Jun 2020

  Corona, California, United States ● Sanitize areas of high contact. ● Restock produce, dry foods, frozen foods, etc. ● Assist cashiers with bagging, replacing damaged food items, etc. ● Gathering and sanitizing grocery carts. ● Sweeping, moping and cleaning restrooms. ● Assisting customers as needed.

• Front Desk Agent

  • Mar 2020 - Apr 2020

  Irvine, California, United States ● Communicate effectively with guests and fellow team members. ● Greet arriving guests and complete established check-in procedures on a daily basis in order to ensure that guests are fully satisfied. ● Facilitate guest departures on a daily basis by following established procedures in order to close guest accounts and determine future room availability. ● Regularly calculate and/or post monies, receipts, guest accounts and other forms of credit using proper cash handling methods and… Show more ● Communicate effectively with guests and fellow team members. ● Greet arriving guests and complete established check-in procedures on a daily basis in order to ensure that guests are fully satisfied. ● Facilitate guest departures on a daily basis by following established procedures in order to close guest accounts and determine future room availability. ● Regularly calculate and/or post monies, receipts, guest accounts and other forms of credit using proper cash handling methods and established procedures in order to present the guest with accurate hotel charges upon checkout. ● Courteously answer inquiries and accept reservations, both in person and over the phone, by utilizing the company’s reservation guideline. ● Accurately and professionally, communicate hotel rates and information, utilize suggestive selling techniques, demonstrate advantages and create value for our guests. ● Maintain good guest relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses in person and on the phone. ● Control cash and credit transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel policy. ● Operate the PBX equipment by accepting incoming calls and assisting out-going calls, setting wake-up calls and communicating to guests to ensure timely and efficient service. ● Process all guest mail, messages and faxes by receiving, sorting, notifying and distributing to mailboxes and to guests in order to ensure guests receive the information in a timely manner. ● Contribute to and maintain established information and communication sources such as department and front desk logbooks in order to enhance department communications and operations. ● Assist other team members and departments to contribute to the best overall performance of the department and hotel. ● Perform other duties as assigned, requested or deemed necessary by management. Show less



Fairfield Inn & Suites by Marriott

• Hospitality
• 700 & Above Employee

• Front Desk Agent

  • Aug 2019 - Feb 2020

  Las Vegas, Nevada, United States ● Communicate effectively with guests and fellow team members. ● Greet arriving guests and complete established check-in procedures on a daily basis in order to ensure that guests are fully satisfied. ● Facilitate guest departures on a daily basis by following established procedures in order to close guest accounts and determine future room availability. ● Regularly calculate and/or post monies, receipts, guest accounts and other forms of credit using proper cash handling methods and… Show more ● Communicate effectively with guests and fellow team members. ● Greet arriving guests and complete established check-in procedures on a daily basis in order to ensure that guests are fully satisfied. ● Facilitate guest departures on a daily basis by following established procedures in order to close guest accounts and determine future room availability. ● Regularly calculate and/or post monies, receipts, guest accounts and other forms of credit using proper cash handling methods and established procedures in order to present the guest with accurate hotel charges upon checkout. ● Courteously answer inquiries and accept reservations, both in person and over the phone, by utilizing the company’s reservation guideline. ● Accurately and professionally, communicate hotel rates and information, utilize suggestive selling techniques, demonstrate advantages and create value for our guests. ● Maintain good guest relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses in person and on the phone. ● Control cash and credit transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel policy. ● Operate the PBX equipment by accepting incoming calls and assisting out-going calls, setting wake-up calls and communicating to guests to ensure timely and efficient service. ● Process all guest mail, messages and faxes by receiving, sorting, notifying and distributing to mailboxes and to guests in order to ensure guests receive the information in a timely manner. ● Contribute to and maintain established information and communication sources such as department and front desk logbooks in order to enhance department communications and operations. ● Assist other team members and departments to contribute to the best overall performance of the department and hotel. ● Perform other duties as assigned, requested or deemed necessary by management. Show less

• Front Desk Agent

  • Jun 2019 - Aug 2019

  Irvine, California, United States ● Communicate effectively with guests and fellow team members. ● Greet arriving guests and complete established check-in procedures on a daily basis in order to ensure that guests are fully satisfied. ● Facilitate guest departures on a daily basis by following established procedures in order to close guest accounts and determine future room availability. ● Regularly calculate and/or post monies, receipts, guest accounts and other forms of credit using proper cash handling methods and… Show more ● Communicate effectively with guests and fellow team members. ● Greet arriving guests and complete established check-in procedures on a daily basis in order to ensure that guests are fully satisfied. ● Facilitate guest departures on a daily basis by following established procedures in order to close guest accounts and determine future room availability. ● Regularly calculate and/or post monies, receipts, guest accounts and other forms of credit using proper cash handling methods and established procedures in order to present the guest with accurate hotel charges upon checkout. ● Courteously answer inquiries and accept reservations, both in person and over the phone, by utilizing the company’s reservation guideline. ● Accurately and professionally, communicate hotel rates and information, utilize suggestive selling techniques, demonstrate advantages and create value for our guests. ● Maintain good guest relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses in person and on the phone. ● Control cash and credit transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel policy. ● Operate the PBX equipment by accepting incoming calls and assisting out-going calls, setting wake-up calls and communicating to guests to ensure timely and efficient service. ● Process all guest mail, messages and faxes by receiving, sorting, notifying and distributing to mailboxes and to guests in order to ensure guests receive the information in a timely manner. ● Contribute to and maintain established information and communication sources such as department and front desk logbooks in order to enhance department communications and operations. ● Assist other team members and departments to contribute to the best overall performance of the department and hotel. ● Perform other duties as assigned, requested or deemed necessary by management.

• Front Desk Agent

  • Jun 2018 - Jun 2019

  Newark, California, United States ● Communicate effectively with guests and fellow team members. ● Greet arriving guests and complete established check-in procedures on a daily basis in order to ensure that guests are fully satisfied. ● Facilitate guest departures on a daily basis by following established procedures in order to close guest accounts and determine future room availability. ● Regularly calculate and/or post monies, receipts, guest accounts and other forms of credit using proper cash handling methods and… Show more ● Communicate effectively with guests and fellow team members. ● Greet arriving guests and complete established check-in procedures on a daily basis in order to ensure that guests are fully satisfied. ● Facilitate guest departures on a daily basis by following established procedures in order to close guest accounts and determine future room availability. ● Regularly calculate and/or post monies, receipts, guest accounts and other forms of credit using proper cash handling methods and established procedures in order to present the guest with accurate hotel charges upon checkout. ● Courteously answer inquiries and accept reservations, both in person and over the phone, by utilizing the company’s reservation guideline. ● Accurately and professionally, communicate hotel rates and information, utilize suggestive selling techniques, demonstrate advantages and create value for our guests. ● Maintain good guest relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses in person and on the phone. ● Control cash and credit transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel policy. ● Operate the PBX equipment by accepting incoming calls and assisting out-going calls, setting wake-up calls and communicating to guests to ensure timely and efficient service. ● Process all guest mail, messages and faxes by receiving, sorting, notifying and distributing to mailboxes and to guests in order to ensure guests receive the information in a timely manner. ● Contribute to and maintain established information and communication sources such as department and front desk logbooks in order to enhance department communications and operations. ● Assist other team members and departments to contribute to the best overall performance of the department and hotel. ● Perform other duties as assigned, requested or deemed necessary by management.

• Food And Beverage Attendant

  • Jan 2017 - Dec 2017

  Irvine, California, United States ● Prepare breakfast and social hour according to operational policies and Homewood Suites standards. ● Attend to guests needs ● Ensure food and beverages are continually replenished and presented in an appealing manner. ● Inventory food items and report on supplies to be ordered. ● Control inventory for loss, waste and spoilage. ● Maintain cleanliness of kitchen/breakfast bar area to DKN Hotels’ standards and all health codes at all times. ● Report any missing/found articles… Show more ● Prepare breakfast and social hour according to operational policies and Homewood Suites standards. ● Attend to guests needs ● Ensure food and beverages are continually replenished and presented in an appealing manner. ● Inventory food items and report on supplies to be ordered. ● Control inventory for loss, waste and spoilage. ● Maintain cleanliness of kitchen/breakfast bar area to DKN Hotels’ standards and all health codes at all times. ● Report any missing/found articles or equipment/property damage to the housekeeping supervisors. Show less



DKN Hotels

• United States
• Hospitality
• 1 - 100 Employee

• Intern

  • Aug 2013 - Jan 2017

  Irvine, California, United States ● Faxing/filing/copying/scanning ● Answering phones and directing calls ● Assisting walk in guests ● Coordinating corporate luncheons ● Assisting with corporate events ● Office upkeep ● Dusting/vacuuming/organizing