Experience

Elysium Healthcare

• United Kingdom
• Hospitals and Health Care
• 700 & Above Employee

• Facilities Lead

  • Feb 2023 - Present



Mitie

• United Kingdom
• Facilities Services
• 700 & Above Employee

• Facilities Manager

  • Aug 2017 - Feb 2023

  Responsible for the delivery of facilities services for all NHS sites throughout the UK. Implementing contracts and schedules to cover all essential maintenance services. • Budget management and expenditure • Ownership and development of all FM services; Catering, Portering, Cleaning, Security and Laundry. • Periodic review of performance across all areas against SLA and internal KPIs • Process and Procedure ownership and evolution. • Lead internal audits in-line with ISO 9001 standards to ensure SLAs are consistently met. • Risk assessment and issue reporting • Timesheets, line management and HR compliance in-line with the company policy • Health and Safety QSHE Champion • Legislation monitoring Show less



BT Group

• United Kingdom
• Telecommunications
• 700 & Above Employee

• Facilities Manager BTFS

  • Aug 2012 - Jul 2017

  Worked as the Facilities Manager based at the Hatfield campus. Ensuring daily FM service delivery for office services, security, including front of house, M&E, and catering are delivered ensuring a great service and working environment for our customers. Have worked closely with the space planning team to support a large office project move between sites. Monitoring and coordinating the supplier teams. Provide accurate monthly data in relation to performance of services, assisting towards monthly audit process. Provide assistance to SP to improve PMS scores. Conduct building inspections to ensure working environment is of a high standard. Conversant with the MCS Helpdesk system with regard to BAU, logging, monitoring and auditing. Responsible for all feedback logged via the helpdesk, liaising with the service providers to ensue resolved to customers satisfaction. Assist with the ACW process, chasing, monitoring and approvals. Representative at the work place user group sessions held with the EE employees. React and respond client representative where necessary. Provide full support to the senior FM regarding all related campus issues. Conduct Health & Safety audits for the campus to ensure compliant. Show less



Galliford Try

• United Kingdom
• Construction
• 700 & Above Employee

• Facilities Assistant

  • Jan 2007 - Aug 2012

  Great skills in multitasking and working under pressure. Experience in letter writing, keeping diaries and arranging appointments/meetings. IT skills include: competent in Microsoft word and excel, efficient in using bespoke ordering and invoicing systems including DEMA and Oracle. Managing Suppliers and making sure stock/work is competitive. Organising the finance, monthly budgets and monitoring reports. Monitoring and authorising contracts and invoices. Assisting and supporting the Facilities Manager in implementing all Health and Safety policies, including COSHH, Risk Assessments and Method Statements. Attendance at contractor meetings, producing the minutes and following up of actions until satisfactorily concluded. Working under limited supervision. Undertaking proactive site inspections to ensure services are being delivered to the standards required. Show less