Leila Collins

Client Success/Business Development Manager at TAKUMI
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Contact Information
us****@****om
(386) 825-5501
Location
London, England, United Kingdom, UK
Languages
  • English Native or bilingual proficiency
  • French Native or bilingual proficiency
  • German Limited working proficiency
  • Persian Elementary proficiency
  • Spanish Limited working proficiency

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Experience

    • United Kingdom
    • Advertising Services
    • 1 - 100 Employee
    • Client Success/Business Development Manager
      • Aug 2023 - Present

      Identifying and pursuing new business opportunities, and develop strategic relationships with potential clients. Developing and maintaining relationships with key decision-makers and stakeholders. Building and maintaining strong relationships with existing clients, ensuring customer satisfaction and repeat business. Contributing to new business efforts including research, cold outreach, proposal development and building SOWs with quarterly proposals target. Maintaining accurate and… Show more Identifying and pursuing new business opportunities, and develop strategic relationships with potential clients. Developing and maintaining relationships with key decision-makers and stakeholders. Building and maintaining strong relationships with existing clients, ensuring customer satisfaction and repeat business. Contributing to new business efforts including research, cold outreach, proposal development and building SOWs with quarterly proposals target. Maintaining accurate and up-to-date records of all leads and interactions in our CRM Hubspot. Managing the entire sales cycle, from lead generation, Sales presentations to closing deals. Partnering with Delivery & Strategy Teams to ensure effective process and delivery of TAKUMI creative work to the highest standards, within budget and profitability guidelines. Developing social media + influencer industry expertise in order to exhibit an expert understanding of client context. Staying up-to-date with industry trends, competitor activity, and market developments. Providing regular reports on sales performance and market insights to the management team. Conducting regular performance analysis to evaluate the effectiveness of business development strategies. Show less Identifying and pursuing new business opportunities, and develop strategic relationships with potential clients. Developing and maintaining relationships with key decision-makers and stakeholders. Building and maintaining strong relationships with existing clients, ensuring customer satisfaction and repeat business. Contributing to new business efforts including research, cold outreach, proposal development and building SOWs with quarterly proposals target. Maintaining accurate and… Show more Identifying and pursuing new business opportunities, and develop strategic relationships with potential clients. Developing and maintaining relationships with key decision-makers and stakeholders. Building and maintaining strong relationships with existing clients, ensuring customer satisfaction and repeat business. Contributing to new business efforts including research, cold outreach, proposal development and building SOWs with quarterly proposals target. Maintaining accurate and up-to-date records of all leads and interactions in our CRM Hubspot. Managing the entire sales cycle, from lead generation, Sales presentations to closing deals. Partnering with Delivery & Strategy Teams to ensure effective process and delivery of TAKUMI creative work to the highest standards, within budget and profitability guidelines. Developing social media + influencer industry expertise in order to exhibit an expert understanding of client context. Staying up-to-date with industry trends, competitor activity, and market developments. Providing regular reports on sales performance and market insights to the management team. Conducting regular performance analysis to evaluate the effectiveness of business development strategies. Show less

  • Freelance
    • London, United Kingdom
    • Photographer
      • Nov 2013 - Present

      Street, documentary, editorial & music photography. My work has been featured in various publications, museums and galleries, as follows: Tate Modern Munchies (Vice) Barbican Online Birmingham Museum & Art Gallery Wolverhampton Art Gallery Rich Mix London Hampstead Affordable Art Fair Village Green Festival WAH Nails Soho The Truman Brewery V3 Number 90 Grow Tottenham Hart Club Sukeban Spotz.Club Body Talk Gesture Mag Industry… Show more Street, documentary, editorial & music photography. My work has been featured in various publications, museums and galleries, as follows: Tate Modern Munchies (Vice) Barbican Online Birmingham Museum & Art Gallery Wolverhampton Art Gallery Rich Mix London Hampstead Affordable Art Fair Village Green Festival WAH Nails Soho The Truman Brewery V3 Number 90 Grow Tottenham Hart Club Sukeban Spotz.Club Body Talk Gesture Mag Industry Magazine Cherwell Oxford Oculus St Anthony’s Arts Magazine Club Etiquette Oxford Notes Catweazle Cuntry living Foundry Magazin Sassify Hook Grrrl Zine The Photocopy Club Experience shooting for several events and club nights (Bussey Building, Lightbox, XOYO, dirty south etc). Show less Street, documentary, editorial & music photography. My work has been featured in various publications, museums and galleries, as follows: Tate Modern Munchies (Vice) Barbican Online Birmingham Museum & Art Gallery Wolverhampton Art Gallery Rich Mix London Hampstead Affordable Art Fair Village Green Festival WAH Nails Soho The Truman Brewery V3 Number 90 Grow Tottenham Hart Club Sukeban Spotz.Club Body Talk Gesture Mag Industry… Show more Street, documentary, editorial & music photography. My work has been featured in various publications, museums and galleries, as follows: Tate Modern Munchies (Vice) Barbican Online Birmingham Museum & Art Gallery Wolverhampton Art Gallery Rich Mix London Hampstead Affordable Art Fair Village Green Festival WAH Nails Soho The Truman Brewery V3 Number 90 Grow Tottenham Hart Club Sukeban Spotz.Club Body Talk Gesture Mag Industry Magazine Cherwell Oxford Oculus St Anthony’s Arts Magazine Club Etiquette Oxford Notes Catweazle Cuntry living Foundry Magazin Sassify Hook Grrrl Zine The Photocopy Club Experience shooting for several events and club nights (Bussey Building, Lightbox, XOYO, dirty south etc). Show less

    • United Kingdom
    • Performing Arts
    • 1 - 100 Employee
    • Brand Partnerships & Talent Manager
      • Feb 2023 - Jul 2023

      Proactively securing all around brand partnerships for the artists we represent, and collaboratively working on bringing these to life. Pitching, negotiating deals, and identifying further opportunities within an existing portfolio. Coming up with creative and strategic ideas, and overseeing projects from start to finish, ideation to realisation. Proactively securing all around brand partnerships for the artists we represent, and collaboratively working on bringing these to life. Pitching, negotiating deals, and identifying further opportunities within an existing portfolio. Coming up with creative and strategic ideas, and overseeing projects from start to finish, ideation to realisation.

    • United Kingdom
    • Consumer Services
    • 1 - 100 Employee
    • Senior Client Success Manager
      • Aug 2020 - Aug 2022

      Managing the entire UK and EU market portfolios and brands - as well as Pollen's team of music account managers. In charge of up to 50 partners at once measured by client retention and NPS. Project Managing – coming up with social briefs, launching and leading concepts from brainstorm to materialisation. Building and nurturing brilliant relationships with both internal and external stakeholders and ensuring there is a steady flow of communication and information, and all deliverables… Show more Managing the entire UK and EU market portfolios and brands - as well as Pollen's team of music account managers. In charge of up to 50 partners at once measured by client retention and NPS. Project Managing – coming up with social briefs, launching and leading concepts from brainstorm to materialisation. Building and nurturing brilliant relationships with both internal and external stakeholders and ensuring there is a steady flow of communication and information, and all deliverables and deadlines are hit. On-boarding and launching clients in line with best practice on the software. Coordinating all campaign core components, ensuring all relevant parties are up to date with accurate information and details are reflected accurately across all campaign touch-points and within budgets. Being the voice of the client: communicating cross functionally to CRM, ops, product, sales, marketing, community, finance and legal teams. Facilitating all communications, marketing and on-sale deliverables leading up to campaign launches to make sure everything is 100% correct and that launches go smoothly with no errors. Monitoring and reporting on campaign results both internally (via real time reporting and backend admin management) and externally (via regular performance updates and campaign improvement suggestions). Overseeing unexpected or unprecedented crisis management, trouble-shooting, and escalating any issues that occur to relevant stakeholders. Proactively checking in and coming up with marketing strategies, brand content, creative campaign optimisation, effective CRM communication plans to enhance engagement and grow the community on a local and global basis. Gather feedback and lead target audience research to ensure the correct demographic is reached.

    • Client Success Manager
      • Jan 2018 - Aug 2020

  • Industry Magazine
    • Oxford, United Kingdom
    • Project Manager & Editorial Contributor
      • Nov 2016 - Mar 2018

      In charge of planning, coordinating and running cross-disciplinary events and activations for Industry Magazine. Coming up with new editorial concepts and generating creative content for the magazine. https://www.industryoxford.com/ In charge of planning, coordinating and running cross-disciplinary events and activations for Industry Magazine. Coming up with new editorial concepts and generating creative content for the magazine. https://www.industryoxford.com/

    • United Kingdom
    • Entertainment Providers
    • 1 - 100 Employee
    • Artist & Accreditation Manager
      • Jul 2016 - Sep 2017

      Supervising ticketing and accreditation (artist & staff) at Outlook, Dimensions (Pula, Croatia), and Sunfall (London) festivals. Working alongside ticketing partners Eventbrite and SeeTickets, and using associated software. Preparing the volunteer and staff rota pre-event and liaising cross-functionally with other departments of the event. Managing, briefing and training a team of up to 20 volunteers. Supervising ticketing and accreditation (artist & staff) at Outlook, Dimensions (Pula, Croatia), and Sunfall (London) festivals. Working alongside ticketing partners Eventbrite and SeeTickets, and using associated software. Preparing the volunteer and staff rota pre-event and liaising cross-functionally with other departments of the event. Managing, briefing and training a team of up to 20 volunteers.

    • United Kingdom
    • Education Administration Programs
    • 1 - 100 Employee
    • Social Secretary
      • Nov 2016 - Jul 2017

      Working in a team to organise various events to supplement the social life at St Cross College, University of Oxford. Working in a team to organise various events to supplement the social life at St Cross College, University of Oxford.

    • Marketing Manager & Editorial Assistant
      • Nov 2016 - Feb 2017

      Running all communications and marketing, as well as discovering and reaching out to potential talent for OAR - an experimental and cross-disciplinary publication about practice based research. http://oarplatform.com/ Running all communications and marketing, as well as discovering and reaching out to potential talent for OAR - an experimental and cross-disciplinary publication about practice based research. http://oarplatform.com/

  • My Luxury Flights
    • San Francisco Bay Area
    • Marketing Manager & International Travel Agent
      • Oct 2015 - Mar 2016

      Sales, outreach & relationship management for a luxury clientele. Coordinating public relations & marketing via social media updates, campaigns and newsletter launch initiatives to the company's full mailing list. Creating and in-bedding content & proof reading for the company website via Wordpress. Sales, outreach & relationship management for a luxury clientele. Coordinating public relations & marketing via social media updates, campaigns and newsletter launch initiatives to the company's full mailing list. Creating and in-bedding content & proof reading for the company website via Wordpress.

    • United States
    • Events Services
    • 1 - 100 Employee
    • Show Office & Production Assistant
      • Oct 2015 - Oct 2015

      Overseeing gallery & artist registration for over 50 internationally established galleries at ArtMiami’s West Coast fair. Processing work orders & client welcoming: assuring smooth communication, liaison and satisfaction for all exhibitors and artists. Overseeing gallery & artist registration for over 50 internationally established galleries at ArtMiami’s West Coast fair. Processing work orders & client welcoming: assuring smooth communication, liaison and satisfaction for all exhibitors and artists.

    • United Kingdom
    • Higher Education
    • 700 & Above Employee
    • Student Ambassador
      • Jan 2014 - Jul 2015

      Assisting at various events, talks, exhibitions and openings, as well as conducting tours of the university for potential students. Assisting at various events, talks, exhibitions and openings, as well as conducting tours of the university for potential students.

    • United Kingdom
    • Arts & Crafts
    • 1 - 100 Employee
    • Gallery Intern
      • Mar 2015 - Apr 2015

      Researching and compiling of press contacts and publications databases, to secure partners and exposure. Organising and cataloguing physical inventory of the gallery collection and updating artist files in digital archives. Conducting administrative tasks and assistance with bookings, invoicing, data entry and social media updates. Researching and compiling of press contacts and publications databases, to secure partners and exposure. Organising and cataloguing physical inventory of the gallery collection and updating artist files in digital archives. Conducting administrative tasks and assistance with bookings, invoicing, data entry and social media updates.

  • dirty south.
    • London, United Kingdom
    • Founder
      • Nov 2013 - Nov 2014

      Bi-monthly London based club night promoting up-and-coming as well as already established DJs and artists. Running the show from start to finish - from finding artists and discovering new talent, liaising with booking agents and venues, to creating an online platform and promoting, using my own designs. Leveraging management, negotiation and team work, legal and finance skills as well as marketing and entrepreneurship. Bi-monthly London based club night promoting up-and-coming as well as already established DJs and artists. Running the show from start to finish - from finding artists and discovering new talent, liaising with booking agents and venues, to creating an online platform and promoting, using my own designs. Leveraging management, negotiation and team work, legal and finance skills as well as marketing and entrepreneurship.

    • United Kingdom
    • Media Production
    • 100 - 200 Employee
    • Intern
      • Sep 2014 - Sep 2014

      Dealing with office work and tasks such as data entry, social media, blog updates, email & phone correspondence. Gaining on-field experience filming and editing using Final Cut Pro on several on-going projects. Converting analogue video footage to digital format. Attending weekly office meetings, writing up the minutes and relating gathered information to the parties concerned. Dealing with office work and tasks such as data entry, social media, blog updates, email & phone correspondence. Gaining on-field experience filming and editing using Final Cut Pro on several on-going projects. Converting analogue video footage to digital format. Attending weekly office meetings, writing up the minutes and relating gathered information to the parties concerned.

  • Knucklehead Productions
    • London, United Kingdom
    • Intern
      • Aug 2014 - Aug 2014

      Undertaking and initiating creative research for various current projects. Optimising productivity of the 15 members of staff in the office by handling administrative duties such as bookings, data entry, spreadsheets, social media, email & phone correspondence, invoicing, filing and welcoming clients. Undertaking and initiating creative research for various current projects. Optimising productivity of the 15 members of staff in the office by handling administrative duties such as bookings, data entry, spreadsheets, social media, email & phone correspondence, invoicing, filing and welcoming clients.

Education

  • University of Oxford
    Master of Science - MS, Visual, Material and Museum Anthropology
    2016 - 2017
  • University of the Arts London
    Bachelor’s Degree, Media Communications
    2012 - 2015

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