LeighAnn Clark
Shift Leader at Cosi- Claim this Profile
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Bio
Credentials
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Servsafe
-Mar, 2012- Oct, 2024
Experience
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Cosi
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United States
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Restaurants
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300 - 400 Employee
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Shift Leader
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Jan 2012 - Present
Hands on management of employees during shifts: Manage partners by overseeing their work, assigning tasks, answering questions ServSafe certified: Ensure quality and safety of the food, ensure consistency of operations, follow Federal regulations, ensure that partners are following Federal regulations Supply management: Place orders for the restaurant, ensuring all necessary items on a daily and weekly basis are supplied, follow a specific monthly budget Budget Management Workforce management: Organize shifts, assign daily roles and responsibilities to ensure productivity among staff Provide excellent customer service: ensure happiness of all guests, work with dissatisfied guests to ensure that they remain loyal customers Handle up to $3000 in safe money, deposits, registers, etc Train employees on various positions within the store, check to make sure that quality standards are followed. Train current employees how to prepare and sell any new or Limited Time Offer items Show less
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Trainer, Barista, Ovenline, Baker, Dish Maintenance Operator, Prep
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Apr 2010 - Present
Worked in these positions, demonstrating ability to take on a variety of responsibilities Worked in these positions, demonstrating ability to take on a variety of responsibilities
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Education
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2009 - 2013
Central Connecticut State University
Bachelor of Arts, Psychology
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