Experience

Options Bytown

• Canada
• Civic and Social Organizations
• 1 - 100 Employee

• Team Lead, Housing First Practitioner

  • Jan 2022 - Present

• Housing First Practitioner

  • Jul 2019 - Jan 2022

• Housing Support Outreach Worker, Eviction Prevention & Community Engagement

  • Jan 2019 - Jan 2022

  -Provide service navigation to independent housing providers who are participants of the program.-Provide support and assistance to tenants in maintaining successful housing and prevention of housing loss.-Manage program referrals, conduct service access prioritization and intakes.-Refer and link tenants to resources that would further support housing (e.g. mental health and addiction services, physical health supports, homemakers, visiting nurses, community health centres, social workers, hospital staff, etc.).-Build a supportive work relationship with housing providers to pro-actively identify service barriers that may contribute to housing instability.-Collaborate with housing providers to establish support plans as needed(such as household management, community engagement).-Work with project Advisory Committee, comprised of housing providers and landlords for input and guidance to program practice.-Facilitate a positive working relationship between tenants and their housing providers and help establish support plans as needed.-Work closely with community partners and foster a productive and mutually respectful relationship.-Provide emergency/crisis intervention-Support tenants in navigating multiple service channels including income support, benefits support etc.-Liaison with other agencies in relation to the tenant’s needs to ensure that they receive the services necessary for them to maintain their housing. Show less



Shepherds of Good Hope

• Canada
• Civic and Social Organizations
• 1 - 100 Employee

• Coordinator for Women and Gender Diverse Services

  • Jan 2017 - Feb 2019

  Program Goals: Support chronic or episodic homeless women and gender diverse individuals:• Manage peer support workers in supporting shelter residents.• Provide faster and improved housing in line with Housing First principles• Trauma informed case management services, with special focus on individuals experiencing / experienced domestic violence and/or sexual abuse• Increase stabilization via peer services to support homeless women and transgender individuals• Guide the program to develop and maintain partnerships with external agencies to further program effectiveness• Measure the program’s activities, collect data and evaluate program effectiveness. Produce reports and share findings as requested. Show less

• Case Manager

  • Mar 2015 - Jan 2017

  • Case Management and Life Skills Development;o Engaging clients and assessing case management goals using a client-centered approacho Completing SPDAT assessments and other assessments, as neededo Developing a service plan in collaboration with clientso Providing support related to housing, employment, financial aid, health care, social supports, and other areas as identified o Developing strong relationships with partnering agencies to enhance support mechanismso Brokering linkages to relevant community supports and advocating for clientso Submitting accurate and complete records and data reports, as requiredo Supporting clients in building life skills; developing and facilitating life skills and recreation workshops, as required. Show less

• Supportive Housing

  • Oct 2012 - Apr 2015



Market Organics

• 126 York St, Ottawa ON

• Registered Holistic Nutritionist

  • Sep 2008 - Oct 2013