Experience

Botanical Interests, Inc.

• United States
• Horticulture
• 1 - 100 Employee

• Seed Buyer

  • Mar 2023 - Present

• Wholesale Coordinator

  • Nov 2022 - Present



EarthHero Corporate Gifting

• United States
• Retail
• 1 - 100 Employee

• Sustainable Sourcing Account Manager

  • Dec 2021 - Jul 2022

  Denver Metropolitan Area • Developed and managed relationships with over 250 brand partners as the primary contact for vendors, marketing campaigns, onboarding, maintenance, and updates. • Forged new partnerships with emerging sustainable brands and negotiated contracts to support the growth and success of both the vendor and business. • Analyzed selling reports and website data to understand category performance and consumer behavior to make business recommendations and changes on a weekly, monthly, quarterly… Show more • Developed and managed relationships with over 250 brand partners as the primary contact for vendors, marketing campaigns, onboarding, maintenance, and updates. • Forged new partnerships with emerging sustainable brands and negotiated contracts to support the growth and success of both the vendor and business. • Analyzed selling reports and website data to understand category performance and consumer behavior to make business recommendations and changes on a weekly, monthly, quarterly and seasonal basis. • Coordinated with operations team and leveraged product data to evaluate and develop efficient inventory schedules and product shipments. • Organized social strategies and identified new growth opportunities for brand partners; participated in content creation, scheduling, and optimized performance to ensure all content met quality standards and was on-brand. • Promoted brand voice and leveraged SEO to create impactful copy for brand storytelling and product descriptions to connect with customers and drive brand awareness. • Improved sustainable sourcing methodology by vetting all new brands and products brought on to ensure alignment with company mission and values. • Trusted with ongoing website updates and ensured content was up-to-date and engaging.

• Sustainable Sourcing Specialist

  • Jul 2021 - Dec 2021

  Denver Metropolitan Area



Botanical Interests, Inc.

• United States
• Horticulture
• 1 - 100 Employee

• Customer Service Manager & Website Coordinator

  • Sep 2018 - Jul 2021

  Greater Denver Area • Promptly handled an average of 80 customer inquiries and complaints per day with a 98% customer satisfaction rate. • Assisted marketing department with content creation, copy, planning, and partner and influencer outreach for social media campaigns. • Leveraged SEO and updated website content to ensure accuracy of new promotions, product pages, and articles. • Maintained a knowledge base of evolving product offerings and recommending best products for customers based on regional… Show more • Promptly handled an average of 80 customer inquiries and complaints per day with a 98% customer satisfaction rate. • Assisted marketing department with content creation, copy, planning, and partner and influencer outreach for social media campaigns. • Leveraged SEO and updated website content to ensure accuracy of new promotions, product pages, and articles. • Maintained a knowledge base of evolving product offerings and recommending best products for customers based on regional placement and experience level. • Communicated with operations and marketing departments on a daily basis to convey customers’ needs in order to ensure a positive experience. • Streamlined the donation and fundraising programs to provide over 87,000 packets of seeds to 222 organizations to educate and inspire gardeners across the United States. • Managed a seasonal team of 2 customer service specialists and created training manuals to improve the on-boarding process. Show less



Esri

• United States
• Software Development
• 700 & Above Employee

• Regional Office Assistant

  • Nov 2017 - Sep 2018

  Greater Denver Area • Coordinated daily requests from multiple teams including meetings and division events, purchase requests, travel arrangements, and registrations for conferences and training classes. •Applied Esri Apps and GIS technology to increase efficiency in building maintenance and upkeep. •Adopted Survey123 as a more efficient way to gather and update client information as they register for events. •Maintained and monitored office supply levels, managed service calls for office equipment… Show more • Coordinated daily requests from multiple teams including meetings and division events, purchase requests, travel arrangements, and registrations for conferences and training classes. •Applied Esri Apps and GIS technology to increase efficiency in building maintenance and upkeep. •Adopted Survey123 as a more efficient way to gather and update client information as they register for events. •Maintained and monitored office supply levels, managed service calls for office equipment (coffee machines, lights, doors, conference rooms, etc.), ensured safety and IT concerns are addressed right away, and actively coordinated scheduling of conference rooms. Show less



Community Food Share

• United States
• Non-profit Organizations
• 1 - 100 Employee

• AmeriCorps VISTA Produce & Gleaning Volunteer Coordinator

  • Nov 2016 - Nov 2017

  Louisville, Colorado Rotary First Harvest's Harvest Against Hunger Program utilizes AmeriCorps VISTA volunteers to work at local food bank partners to build programs that partner with farmers to build sustainable gleaning and produce recovery programs. This includes coordinating volunteer groups to glean and harvest produce, addressing issues and challenges related to supply chain management, and standardizing procedures on produce education and handling. All gleaned produce, which is nutritionally dense and… Show more Rotary First Harvest's Harvest Against Hunger Program utilizes AmeriCorps VISTA volunteers to work at local food bank partners to build programs that partner with farmers to build sustainable gleaning and produce recovery programs. This includes coordinating volunteer groups to glean and harvest produce, addressing issues and challenges related to supply chain management, and standardizing procedures on produce education and handling. All gleaned produce, which is nutritionally dense and locally grown, is distributed to food insecure populations through the food bank partners. My work as the first VISTA: • Improved, strengthened and sustained relationships between 12 local farms, including 5 new partnerships. • Increased local produce donations by 185,500 pounds in one growing season. • Recruited and managed a database of over 100 off-site garden and gleaning volunteers. • Established the Garden Share Program to encouraged backyard and community gardeners to donate excess produce to feed food insecure community members. • Developed standardizing procedures of receiving and quality checking produce donations to decrease isolation numbers. • Created and illustrated food education information for volunteers to use while sorting and quality checking produce. Show less



Santa Clara University

• United States
• Higher Education
• 700 & Above Employee

• Research Assistant

  • Jun 2016 - Sep 2016

  Santa Clara, Ca • Assisted in research of 3-year project that studied the post-harvest crop recovery potential of edible, imperfect or otherwise rejected produce. • Collected data by coordinating 80 field surveys with 32 different growers covering 10 crops, concluding that the physical potential exists to procure large amounts of currently unutilized fresh produce for food banks and that the study should be continued. • Established relationships with growers that participated in the continued study and… Show more • Assisted in research of 3-year project that studied the post-harvest crop recovery potential of edible, imperfect or otherwise rejected produce. • Collected data by coordinating 80 field surveys with 32 different growers covering 10 crops, concluding that the physical potential exists to procure large amounts of currently unutilized fresh produce for food banks and that the study should be continued. • Established relationships with growers that participated in the continued study and field-tested and revised the methodology, making it more replicable. • Evaluated the feasibility of distributing this produce to food banks with the goal of increasing healthy food access for underserved populations, creating a more sustainable farming system, and improving the scale and model of gleaning efforts. • Researched retail markets of current produce grade standards and emerging new markets of “imperfect” produce.

• Research Assistant

  • Jun 2015 - Jun 2016

  Santa Clara, CA • Researched the barriers and benefits of urban agriculture in Santa Clara County and its contributions to food security. • Collected, managed and analyzed data from 90 home gardeners or community gardeners, 3 urban farms, 16 farmers’ markets and 5 Community Supported Agriculture programs.

• Office Assistant

  • Oct 2014 - Jun 2016

  Santa Clara, CA • Provided assistance to the Senior Administrative Assistant and 17 faculty and staff members. • Organized and maintained office space. • Created flyers and graphics for the department events; performed filing and data management including work with confidential files. • Answered the telephone, transferred calls and took accurate messages. • Managed reception area, greeted visitors and answered any questions about the department and courses.



Santa Clara University Ignatian Center

• Thriving Neighbors Initiative Fellow

  • Jan 2016 - Jun 2016

  • Launched the Neighborhood Harvest program in the Washington Neighborhood of San Jose through the nonprofit partner Garden to Table. • Recruited neighborhood members to donate their fruit bearing trees for gleaning. • Collaborated with Second Harvest Food Bank to promote and urge city councilmembers to approve Assembly Bill 551 in San Jose, which would provide tax incentives to vacant landowners who convert their property into community gardens.



Edible Silicon Valley

• United States
• Book and Periodical Publishing
• 1 - 100 Employee

• Freelance Photographer and Contributor

  • Jun 2015 - Jun 2016

  Santa Clara County • Launched an “Eat Local San Jose and Santa Clara” webpage with content to inform readers of places to eat, drink and buy local and sustainable food in Silicon Valley. • Attended and wrote blog posts of sustainable food events in Silicon Valley accompanied by my photography of the events.



Spoon University

• United States
• Online Audio and Video Media
• 1 - 100 Employee

• Freelance Photographer

  • Jan 2015 - May 2016

  Santa Clara, CA •Launched a chapter of Spoon University at Santa Clara University. •Collaborated with my peers to publish the best content possible for the site and in my department took photos for articles and social media.



Middlebrook Center: California Native Garden Foundation

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Landscape Design Intern

  • Oct 2013 - Jun 2014

  San Jose, CA • Assisted the Director and President with projects and organized files for the SITES Initiative. • Researched information about the Middlebrook site to fulfill SITES credits. • Educated public and promoted the use of California native plants and increase the use in designed landscapes.