Experience

Atlanta Flooring Design Centers, Inc.

• United States
• Construction
• 100 - 200 Employee

• CSR Mananger / Custom Homes and Residential Sales

  • Nov 2023 - Present

  Suwanee, Georgia, United States

• Custom Homes CSR

  • Aug 2021 - Present

• Team Lead - Custom Homes and Residential CSR

  • Dec 2022 - Nov 2023

  Suwanee, Georgia, United States Support custom homes and residential project managers through product purchasing and administrative job management. Train and support additional CSR team members



Atlanta Flooring Design Centers, Inc.

• United States
• Construction
• 100 - 200 Employee

• Billing Specialist

  • Sep 2016 - Jan 2021

  Suwanee, Georgia

• Claims Representative

  • Nov 2015 - Sep 2016

  Suwanee, Georgia



Floormax Flooring America

• Retail Sales and Administrative Support

  • Aug 2009 - May 2015

  Buford, GA



Heritage Floors of Georgia/Flooring America Greensboro GA

• General Manager

  • Jul 2008 - May 2009

  • Developed and maintained inventory system for all hardwood • Manage all marketing and advertisement • Prepare and price all inventory specials • Manage personnel – Office Assistant, Salesperson, & Warehouse • Administrator of company website • Respond to and prepare quotes from website requests • Process and ship all sample requests • Prepare estimates from online and in store requests • Invoice all jobs progressively • Coordinate installation with retail… Show more • Developed and maintained inventory system for all hardwood • Manage all marketing and advertisement • Prepare and price all inventory specials • Manage personnel – Office Assistant, Salesperson, & Warehouse • Administrator of company website • Respond to and prepare quotes from website requests • Process and ship all sample requests • Prepare estimates from online and in store requests • Invoice all jobs progressively • Coordinate installation with retail dealers • Develop business plans/strategy with owner Show less



Carpets Plus Color Tile

• Accounts Receivable/Administrative Assistant

  • Jun 2006 - Jun 2008

  • Invoice all company contracts totaling $200,000 per month • Audit profit and accuracy on contracts prior to invoicing • Manage claims department  Returning defective material for credit to manufacturers  Entering and ordering replacement material • Prepare quotes for salespeople • Assist in inventory control and adjustments • Serve as company’s internal I.T. for business software program – RFMS (Resource Financial Management Systems) • Manage internet pricing… Show more • Invoice all company contracts totaling $200,000 per month • Audit profit and accuracy on contracts prior to invoicing • Manage claims department  Returning defective material for credit to manufacturers  Entering and ordering replacement material • Prepare quotes for salespeople • Assist in inventory control and adjustments • Serve as company’s internal I.T. for business software program – RFMS (Resource Financial Management Systems) • Manage internet pricing downloads from RFMS E-Commerce • Cross trained in data entry and accounts payable • Manage Accounts Receivable, post monies to invoices and make daily deposits • Run all monthly sales reports • Manage Contractor Payroll Department - 1099 Payroll averaging $35 thousand per week Show less



No name

• Retail
• 1 - 100 Employee

• Claims and Data Entry

  • Nov 2003 - May 2006

  • Data entry of work orders/contracts • Purchasing agent for all material needed for work orders/contracts • Enter and maintain all products and pricing in the company computer system.  Update pricing daily upon receiving new price list  Keep all prices on sales floor at four stores up to date  Run price reports and distribute among sales staff • Claim entry and analysis: Responsible for all claims in four stores involving all materials – carpet, ceramic tile… Show more • Data entry of work orders/contracts • Purchasing agent for all material needed for work orders/contracts • Enter and maintain all products and pricing in the company computer system.  Update pricing daily upon receiving new price list  Keep all prices on sales floor at four stores up to date  Run price reports and distribute among sales staff • Claim entry and analysis: Responsible for all claims in four stores involving all materials – carpet, ceramic tile, laminate, and wood.  Develop and maintain files and log for ongoing warranty work  Returning defective material for credit to manufacturers  Entering and ordering replacement material  Preparing credit memos from manufacturers  Coordinating service calls with customers  Schedule and coordinate replacement of all claims • Assist sales staff with customers • Maintain samples and displays in showroom • Prepare work orders/contracts for installation • Contact customers prior to installation • Write receipts and record small purchases made Show less