Experience

H1H2 Capital
• United States
• Investment Management
• 1 - 100 Employee
• Director of Operations

  • Jul 2023 - Present


First Republic Bank

• United States
• Banking
• 700 & Above Employee

• Client Service Specialist

  • May 2022 - Jul 2023

  • Support and enhance a team of high producing Relationship Managers, closing loans for business and retail clientele • Manage a daily pipeline of loan applications, reviewing documentation for underwriting, liaising with attorneys & realtors, and overseeing the entire mortgage process from initial client onboarding until closing • Provide extraordinary service to high net-worth clients, setting a standard to exceed client expectations • Maximize efficiency in the Boston Region by leading training on internal systems including Outlook ‘Mailbox Management’ Seminars & weekly ‘Technology Efficiency Training’ • Internally assist the Learning and Development Team to create and implement training tools bank-wide • Selected to lead monthly ‘Net Promotor Score’ (NPS) regional report meetings to analyze client satisfaction and pinpoint areas of improvement Show less



Citizens

• Belgium
• Retail Apparel and Fashion
• 1 - 100 Employee

• Loan Officer Assistant

  • Dec 2020 - May 2022

  • Assisted muliple loan officers to produce record breaking sales volumes. • Created and organized coded pipelines to move loan files from origination to closing efficiently • Managed schedules, social media presence and loan pipeline containing 100+ files • Provided exceptional customer service to mortgage clients, including technological support • Created and maintained meaningful relationships with high profile clients, wealth advisors, attorneys & realtors • Assisted muliple loan officers to produce record breaking sales volumes. • Created and organized coded pipelines to move loan files from origination to closing efficiently • Managed schedules, social media presence and loan pipeline containing 100+ files • Provided exceptional customer service to mortgage clients, including technological support • Created and maintained meaningful relationships with high profile clients, wealth advisors, attorneys & realtors



Boston Stem Cell Center

• Assistant to the Medical Director

  • Jul 2019 - Dec 2020

  • Assisted multiple doctors including the Medical Director; managing multiple schedules, staff, communicating with patients, and coordinating with care team. Addressing changing office needs • Lead transition to virtual visits, set up software and hardware, tech support for all staff and patients • Lead recruiting team, held seminars & interviews at elite colleges, hired multiple successful candidates • IniBated project based tasks including paBent education videos, creating and optimizing internal protocol, set up database of patient outcomes for future research Show less


Glossier, Inc.
• United States
• Personal Care Product Manufacturing
• 300 - 400 Employee
• Offline Editor

  • Aug 2019 - Dec 2019


Hamilton College

• United States
• Higher Education
• 700 & Above Employee

• Senior Neuroscience Thesis Researcher

  • Sep 2018 - Jun 2019

• Teaching Assistant

  • Sep 2018 - May 2019

  Introductory Hispanic Studies teaching assistant, adjusting and creating curriculum to lead classes and tutor students individually

• Campus Tour Guide

  • Jan 2016 - May 2019

  • Worked daily in the Admissions Office to greet and give tours to prospective students• Communicated the values and goals of Hamilton College as an institution• Informed and advocated for prospective students



Brigham and Women's Hospital

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Research Intern - Developmental Therapeutics

  • May 2017 - Aug 2017

  • Planned and managed timelines and carried out experiments in a biochemical lab under the supervision of research scientist Dr. Pamela Ghosh, Ph.D. and Principal Investigator Dr. Jose Halperin, MD • Synthesized, communicated and presented research findings to lab group to inform research goals • Planned and managed timelines and carried out experiments in a biochemical lab under the supervision of research scientist Dr. Pamela Ghosh, Ph.D. and Principal Investigator Dr. Jose Halperin, MD • Synthesized, communicated and presented research findings to lab group to inform research goals