Leia Hastings

Membership Manager at Peoria Riverfront Museum
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Contact Information
us****@****om
(386) 825-5501
Location
United States, US

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Experience

    • United States
    • Museums, Historical Sites, and Zoos
    • 1 - 100 Employee
    • Membership Manager
      • Sep 2022 - Present

      • Engaged in membership activities that support annual growth in revenue and active memberships, working within the budget for basic and entry level membership categories • Partnered with direct supervisor to establish and achieve annual, monthly and weekly membership goals • Produced database reports • Effectively managed the renewal and new member processes by executing communication and processing steps within established timelines • Protected the integrity of the database by maintaining accurate and up to date membership records • Maintained proper inventory of membership related supplies • Collaborated with the VP of Development and the VP of Marketing to develop and implemented marketing materials and promotions that extend membership presence and visibility in the community which results in growth of the program • Increased membership sales by developing and delivering regular membership workshops and/or training to frontline staff, established incentive programs for frontline staff, and maintained a sales floor presence to promote membership. • Remained informed of upcoming internal events and opportunities (e.g. Educator Night, Free Days, etc.) and external events and opportunities (e.g. sponsors, neighborhood businesses, etc.) to promote the membership program • Collaborated with internal teams and the Events Coordinator to manage all member events and proactively address customer service issues • Responsible for the Annual Appeal campaigns • Developed and managed prospect lists, donor files, letters and other forms of communication to achieve membership goals • Maintained and promoted the Smithsonian Affiliation Membership program • Maintained and grew a matching gift program • Performed all other tasks as required to ensure an efficient and effective Membership program • Provided support as needed for Development department events Show less

    • United States
    • Higher Education
    • 700 & Above Employee
    • Graduate Assistant
      • Aug 2021 - May 2022

      • Indexed and catalogued archive materials • Maintained paper documentation and electronic archiving • Managed document accessibility • Ensured proper document conservation • Indexed and catalogued archive materials • Maintained paper documentation and electronic archiving • Managed document accessibility • Ensured proper document conservation

    • United States
    • Higher Education
    • 700 & Above Employee
    • Teaching Support Assistant
      • Aug 2020 - May 2021

      • Performed all assistant teaching duties, including researching, mentoring, and lecturing • Graded assignments for World History Courses • Assisted students with assignments, essays, and exams • Maintained an organized grade book • Communicated and collaborated with various Professors to better assess and address student needs • Performed all assistant teaching duties, including researching, mentoring, and lecturing • Graded assignments for World History Courses • Assisted students with assignments, essays, and exams • Maintained an organized grade book • Communicated and collaborated with various Professors to better assess and address student needs

    • United States
    • Museums, Historical Sites, and Zoos
    • 1 - 100 Employee
    • Collections Intern
      • Jun 2019 - Aug 2019

      • Worked closely with various objects and materials • Utilized Embark for cataloging objects and maintaining inventory • Identified objects and researched their histories • Collaborated with the Curator on various exhibits • Developed a display case independently • Collaborated with Registrar on various tasks • Worked closely with various objects and materials • Utilized Embark for cataloging objects and maintaining inventory • Identified objects and researched their histories • Collaborated with the Curator on various exhibits • Developed a display case independently • Collaborated with Registrar on various tasks

  • Western Illinois Museum
    • Macomb, Illinois, United States
    • Undergraduate Intern
      • Jan 2019 - May 2019

      • Worked closely with various objects and materials • Identified objects and researched their histories • Utilized PastPerfect for cataloging objects and maintaining exhibits • Collaborated with the Curator on various exhibits • Worked closely with various objects and materials • Identified objects and researched their histories • Utilized PastPerfect for cataloging objects and maintaining exhibits • Collaborated with the Curator on various exhibits

    • United States
    • Printing Services
    • 1 - 100 Employee
    • Shipping/Warehouse/Inventory Clerk
      • Jan 2017 - Jul 2018

      • Kept records of all shipping and receiving data• Maintained inventory accuracy throughout tasks• Organized, sorted, and transferred goods from one location to another• Monitored company packages from start to finish• Ensured proper packing techniques and shipping practices• Maintained records• Developed mailing labels and shipping documents• Developed product identification labels• Compiled expense reports for billing purposes

    • Factory Helper
      • Jan 2016 - Dec 2016

    • United States
    • Higher Education
    • 700 & Above Employee
    • Librarian Assistant
      • Aug 2013 - Dec 2015

Education

  • Western Illinois University
    Master's degree, European History
    2020 - 2022
  • Western Illinois University
    Bachelor's degree, History
    2017 - 2019
  • Illinois Central College
    Associate of Arts - AA, Graphic Design
    2013 - 2015

Community

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