Experience

University of South Africa/Universiteit van Suid-Afrika

• South Africa
• Higher Education
• 700 & Above Employee

• • Feb 2020 - Present

  Supporting Regional Office Coordinator with Controlling and requesting overtime claims to prevent delays in payment and be able to provide information immediately, Answering calls from students and responding to student’s emails, Assist students with online applications. Circulating bulletins and Unisa news to regional staff. Rendering a support service to the Regional Office Co-ordinator in connection with queries from staff members, Monitor, co-ordinate and synchronize electronic and manual diaries and verifying correctness of arrangements e.g. venues and time, , Scheduling and arranging of meetings internally and externally, and Compiling agendas, taking minutes and sending them out timeously, Compile the departmental management stationery order, Render a support service to the Regional Office Co-ordinator in connection with queries from staff members, Usage list by checking all calls made in the region, Creating and classifying folders on the Content Server(EDRMS) according to Records Management file plan, Typing, Scanning hardcopy documents to be stored on Content Server(EDRMS), Assigning permissions on the Content Server to ensure security measure are applied and people are added in the correct groups, and Making sure the documents are named in line with Records Management naming convention for easy search and retrieval. Show less

• • Jul 2014 - Jan 2020

  Identifying training needs of users in your allocated business units, Educating staff in business units on the use of the file plan, the Content Server(EDRMS), records management policies and related procedures. Keeping users up to date on system or file plan changes and upgrades, Providing input in the review and updating of the training manual, Reporting on training progress, Keeping a record of daily training statistics, Ensuring that feedback and evaluations are captured, Conducting training for all business units (classroom-type training), Documenting and following up on questions raised at training sessions, Scanning and uploading completed evaluation forms on Content Server, Scheduling the Content Server training sessions, System Troubleshooting and Administration, Assisting with the creation of user groups and ensure that all Access Control Lists (ACL’s) are updated regularly, Providing information to clients about retention schedules that are applicable to their folders and documents, Facilitating requests for the review of retention schedules, Monitoring and appraising documents within the recycle bin on the Content Server to ensure that no documents are deleted by mistake, Reporting and following-up on irregular records disposal activities, Providing information on records transfer to Records Management channel requests to the Business Units, Interacting with the users to ascertain what their specific needs are and address them in the file plan, Conducting filing system inspections to ensure accurate classification, filing and appropriate labelling / naming of folders – using a checklist, Assisting users with corrective action to address findings from the inspections, Documenting and processing Content Server / training queries from business units, Participating in group tasks and share knowledge with team members, Timeous scheduling of appointments with users of the System, Timeous scheduling of training sessions. Show less



University of South Africa/Universiteit van Suid-Afrika

• South Africa
• Higher Education
• 1 - 100 Employee

• Records Officer

  • Nov 2007 - Jan 2020

  Ensuring collection and receipt of all internal and external correspondence, sorting and classifying correspondence according to established standards and procedures, Identifying the quality of the records handled by office of origin. Liaising with office of origin, Providing assistance with transfer procedure, Scan records, Indexing of records, Sign off of Transfer list, Transfer records to business archives, Maintaining the integrity of the records and removing duplicate material, Preparing records for disposal, and Disposing records according to disposal procedures. Providing guidance and monitor the opening of folders and files, Checking that they are opened according to the file plan and naming conventions, Checking and monitoring that records and documents are filed in the correct folders, Assisting with classification of records. Facilitating the printing of records labels and check level of accuracy and completeness. Facilitating proper use of file dividers to enhance accuracy in the disposal of paper records, Assisting clients with the implementation of folder structures within the system (EDRMS), Processing file plan requests and ensure appropriate changes are made and implemented accurately and timeously, Updating requirements relating to individual folders (record types, metadata, look-up tables and explanation of acronyms), Providing guidance and monitoring data migration of records to the system (EDRMS), Assisting the Records Manager with file plan review and minor redesigns, Monitoring the usage of the system (EDRMS) for business units. Show less



Pricision Engeering

• MIller

  • Nov 2005 - Feb 2006